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    Studio 571 Hair Artisans

    4.4 (5 reviews)
    Closed • Closed

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    10 hours

    Response rate

    100%

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    Casa Aziz Salon - Creative Director, owner, Casa Aziz Salon

    Casa Aziz Salon

    3.9(110 reviews)
    3.1 mi
    •$$

    I had a haircut with shampoo and blow-dry at Casa Aziz with Maria--my first haircut since moving…read moreaway from my beloved hairdresser in New York. I was more than a little concerned. BUT I LOVE THE HAIRCUT--it is just what my hair needed. Maria was thoughtful and listened carefully, and she "got it." The salon was not crowded and I had immediate and warm service. It's my go-to from now on!

    I've definitely experienced better service elsewhere. This place might look like it offers…read moreeverything, but the quality doesn't match the image. The blow-dry I received was mediocre and didn't last at all -- you can see in the attached photo that it just fell frizzy and uneven. The stylist also ruined my balayage color while touching up the roots. I had only asked for a trim, but she ended up cutting off all my layers and giving me a very average style. Having gone to some of the best salons in NYC, I can say this place is far from professional -- it's mediocre at best and lacks quality. To make things worse, the stylist next to me was extremely rude. While blow-drying his client's hair, he blew all the cut hair right onto me (disgusting!), and even pushed my stylist aside at one point -- causing her to stumble into me. Completely unacceptable behavior. This salon may look high-end with all the branded products on display, but it operates more like a noisy barber shop. I won't be coming back -- the atmosphere is toxic, and it's impossible to relax or feel pampered here. My haircut is ruined, the frizz wasn't treated, and the color has been botched -- it's taken all the vibrance out of my hair. I now look like I have a boring hair.

    Photos
    Casa Aziz Salon
    Casa Aziz Salon - Mediocre haircut with a blowout that is untamable frizz by the stylist

    Mediocre haircut with a blowout that is untamable frizz by the stylist

    Casa Aziz Salon - Beautiful bob by Mahir Elkasri

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    Beautiful bob by Mahir Elkasri

    Mystique Hair & Skin - Salon entrance

    Mystique Hair & Skin

    3.3(61 reviews)
    2.2 mi
    •$$

    I've been going to Mystique salon for over 15 years. From prom to my wedding day, the salon has…read morenever let me down. My family and bridesmaids all had their hair done here for our wedding. Everyone was impressed with the professionalism and COVID precautions. My makeup was FANTASTIC (thank you, Fatima) and my curls lasted all night long, even a month after the wedding, people look at the photos are so impressed with how well my hair held up (thank you, Jane).

    Have you ever been ready to leave a hair salon with shampoo in your hair?…read more Well that was me this Tuesday at Mystique hair and salon. I would seriously given the service ( or more accurately, the lack there of) zero stars if that was an option. I called up in advance to let the salon know that I was running exactly 5 mins late for a wash and a Blo dry. They still call me 3 mins later to check. I arrive at 6:35 pm exact and let Sarah know that my hair is a week old dirty and that I would need 2 shampoos . She gives me a look and tells me that she has no time for a second shampoo and that she has a 7 pm. At this point- I let me hair out of the scrunchie and let her know that may not happen given my hair length and texture. She berates Morgan from the front desk in not letting her know about my hair and at this point she is rough and rude in her actions. Proceeds to shampoo my hair while berating me for being 5 mins late. I try to think of more pleasant things but then she proceeds to cursory shampoo without scrubbing. I tell her again that my hair is really dirty and she is rude in her response back. I get up with shampoo in my hair and ask to speak with the manager about the abysmal customer service. The manager is not there. Morgan at the front desk washes out my hair as a courtesy and I leave with the managers name and number. Sarah tries to engage with me once more "explaining" why I am wrong- I ask her to desist and walk on. Talk about customer service! You would have thought I was getting a wash and Blo dry for free or as charity the way I was treated. Not sure why they accept late appointments if the stylists are tired, bored or just not upto it. Wonder if the primary modus operandi is to collect money from hapless customers while being rude. Hmm... never known that to work anyplace before!!! Avoid this place even if it is your option if last resort especially Sarah. My first experience there about a week ago was also "borderline" rude with another stylist but I did not write about because it was borderline. But this second experience has compelled me to provide this review. People- be aware. Maybe there are others who are nicer at this salon- but this stylist was not! Oh and I tried calling the salon today to talk to the manager- but my calls went into oblivion. Maybe I will have better luck tomorrow.

    Photos
    Mystique Hair & Skin - Reception Welcome Desk

    Reception Welcome Desk

    Mystique Hair & Skin - My curls lasted all day/night!

    My curls lasted all day/night!

    Mystique Hair & Skin - Master-level Aveda and Bumble & bumble Education for all Stylists

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    Master-level Aveda and Bumble & bumble Education for all Stylists

    Studio 571 Hair Artisans - hair - Updated September 2026

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