Went there to find a tuxedo for my son's winter formal. A friend recommended them because she had used them for a quince her son was in. I was looking for something affordable. My son and I went in met with the owner who measured my son and asked for the color he wanted for his bow tie. His girlfriend didn't want him to see the dress so we had to go on description only. Lol! She told me not to worry. I could always call ahead and change the color. A few days prior Cynthia called me to confirm the color. By this time I had a picture of the color which I was able to email her. The day before the dance my husband and son went to pick up the tuxedo. Very nice. An Oscar de La Renta coat tuxedo pants white shirt black suspenders and a bow tie. $70.00.(50 RENTAL 20 DEPOSIT) Try on before you leave though. My son needed a bigger size jacket. A great deal!! We will definitely be back. read more

Alma's Bridal - Winter Formal JBHS 2014 - Bridal Near Me - San Fernando, California

El servicio aquí fue lo peor!! Hubieron muchos errores con los vestidos y trajes, y los empleados fueron muy desconsiderados. Muy mal servicio al cliente! Aquí el cliente siempre está equivocado. No se recomienda este lugar. DO NOT USE THIS BUSINESS! RUDE, RUDE, RUDE! Unprofessional! read more

she was punctual nice communication was good and her work my daughter loved it . i was a little nervous because of reviews but was worth it . read more

Alma's Bridal - Bridal Near Me - San Fernando, California

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Do not go here! rude, unorganized. I honestly can't believe there's yelps from 7 yrs ago. How have they stayed in business?? Desmadre! the delivery guy was nice though. read more

I enter into a contract for photography for an even on June 2021. As of today I haven't received the pictures, I have called many times. I send text message asking about them but don't get and answer and when I do they promise to have them ready for the upcoming week. Worse place every read more

Really Bad Service . Lady Says She's Always Busy ! & Never Fully Finishes The Job !!! Never Again Going To This Place ! While I Was There Another Lady Had A Complain !!!! BAD BUSINESS ! read more

Went there to find a tuxedo for my son who was participating in a wedding what a horrible service I speak both languages English and Spanish at first I was speaking in English since she was speaking with someone else over the phone in English. Once she was done she asked me what I was looking for and while I was requesting information and sizes she made an expression like she wasn't understanding so I went ahead and started to talk to her in Spanish she lithely walk away from us and went to take care of someone else who were looking for a dress. came back to us and said I am busy right now tell me what you want turned around and went to someone else a third person leaving me and the second lady who walked after me standing there after 20min of waiting me and the other lady walked away from the shop and then the owner came to try to fix it sorry lady too late I walk a few stores away and find better customer service and they did have everything ready to take. The lady who walked away from the store as well said she was waiting to pick up some custom made clothes and was glad she didn't pay upfront because she didn't have the stuff ready not even work on. Very irresponsible it was for her daughters' quinceanera. Be careful Go to another place where the people are responsible and more serious about their job do not reliable on this lady she seems just to have the shop as a back up using people two other people were complaining about not having their job finished on the event day. read more

I ordered a prom dress and they said it would be ready the next day. I came a week later excited to see it when they said it hasn't been ordered yet because their warehouse doesn't have it. However, they said I should come back in three days. I came back when I was told to and yet again they still couldn't place my order but I was told to come again in a week. This went on for three weeks until finally I got angry because my prom was in two weeks. I asked for Not once did they have the courtesy to call me saying it wasn't there so that I wouldn't have to waste time and gasoline on going theremy money back (and thank goodness they did) and left. read more

IF I COULD GIVE HER 0 STARS I WOULD!!!!........Please do not come here, please don't waist your money, all orders that I've done with her have had problems. I gave her sooooo many chances as I understood she is short staffed at times or busy. However the one time you accuse me or you choose to be a BIG B!!!! its over and done. I will take my money and business some where else. Worst customer service ever..... and if she messes up your orders its your FAULT!.....please listen to reviews below. You have been warned. read more

We had the worst experience today. When we arrived to pick up the items we ordered last week for our grandpa's funeral she wasn't there although we told her what time we'd be there. Then she had the nerve to tell us she'd be there in 45 min. Unfortunately we had somewhere else to be so we had to go back and forth. This was so inconvenient and she didn't apologize. Not only did we have to go back we didn't even get what we wanted. We thought we had made it pretty clear but obviously there was a misunderstanding. You can also disregard the business hours posted on the store because that's not what she works. Such a disappointing experience during a sad time. read more

Worst experience ever I will never go back to this lady I ordered recuerdos for a quinceanera with her and she said she would have them ready the Tuesday before the event. I called her Friday to make sure they were ready and she said "sorry they won't be ready till Monday" after the event and I told her no that I needed them for Saturday and I was gonna stop by Friday afternoon to pick them up she said she would have them ready. I asked her what time she opened Saturday and she said 10 am. I couldn't stop by Friday so I went Saturday morning I was there before 10 waiting for her to open she didn't show up till 12:30 and I walked in and told her I was there for the recuerdos she told me she didn't even have them ready that she had more important things to do. I told her that was ridiculous that I called her Friday night to go for them and she had the nerve to tell me that she didn't even open Friday that she had just told me she would be there. She started making them in a hurry and I had ordered 3 dozens and she only had enough for 2 dozens and she gave me a cheap item for my 3rd dozen and she didn't even apologize or return my money all she said was that now I know not to order from her next time I have a event. I will never go back to her she is the WORST EVER!! read more

Please go anywhere but here. Horrible, Horrible service. I cannot stress enough how bad this place is. I went there for table covers for my weeding. I asked her for table covers and chair covers and it seems like i was talking to the wall. Everything that you could imagine going wrong did. She cant take a proper order. If you make any changes its like your blowing her mind . The only thing i changed was the amount and cancelled the chair covers. Firstly she had this idea that i wanted to order tables and chairs too. I kept telling her that i only wanted covers and she insisted that i had ordered chairs and tables. After correcting this, she still kept an order of chairs. I made sure to go in person so there wasnt any confusion but it seemed like i was talking to the walls. She told me i could pick up the covers a week before. they were not ready. Then she says 2 more days. Nothing. Then 2 DAYs BEFORE THE WEEDING STILL NOTHING! I WAS PISSED AND DEMANDED THEM and she said she would drop them off at my home. (Less than a 4 minute drive from her shop) my husband received them and they were nothing like what she showed me. It was make shift covers that seemed to be made from left over material attached to the ends to make them longer 3 of them had BURNED HOLES IN THEM. The next day 1 DAY BEFORE MY WEDDING I WENT AS SOON AS SHE OPENED TO RETURN THE TRASH SHE GAVE ME AND SHE LOOKED AT ME MAD AND SAID THAT IT WAS MY FAULT FOR CHANGING MY ORDER SO MUCH!! SHE DIDN'T TAKE APROPER ORDER AND IT WAS AT FAULT?!! I DEMANDED A REFUND. AND LEFT. I had to scramble the day before my wedding and get covers made by someone else.DONT WASTE YOUR TIME OR MONEY WITH THIS HORRIBLE. DECEIVING PLACE.......oh and did i mention that she also lost my receipt for the order....she had to re-write a make shift receipt. Just don't take the risk with this place. read more

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Worst Place Ever !!!!lady is a fraud !!! She convinced me to buy a dress that was 1,000 dollars for my sisters 15. Then when the dress finally came in, it was nothing like the one in the picture . It looked worn out and it was even lighter than the one we ordered . Since she requires a deposit before ordering a dress my mom paid her a sum off 200 dollars then after all this we just didn't want her ugly dress. and she also didn't want to return any money plz stay away from this place !!!!! read more

Ok, one of the most unprofessional services I have ever dealt with. Just recently got married and the Alma promised us she knew exactly what we are talking about. We even net with her a month before to see if everything was on task, and she promised everything was fine. My wife called her up a week before the wedding and asked if the tables, chairs, and all the covers could be delivered at 2 pm the day before. She said it would be. Well that day comes at at 2 pm no one is there. After 30 minutes of waiting, we finally called and another lady answered, telling me they would be delivered on the next day (wedding day). I told her that's not what we talked about months prior and finally she assured they would be delivered later that day at an unknown time. We waited for nearly 5 hours until the first delivery truck came. They dropped off the tables and chairs in the front yard (not the back) and took off. Everyone asked where are the chair an table covers, and no one knew. So I called back and asked where are the covers, and the girl said Alma was on her way to deliver them. So we started putting up all the chairs and tables and Alma finally arrives. As the girls are putting on the chair covers, they noticed that some of them were pleated in the back and some weren't. They asked why weren't they all the same style, and Alma said it was ok that no one would notice. After being fed up for waiting so long, we demanded that she go back and get the same type of chair covers. She was also short on some of the table covers. It took her two hours to get back with the chair covers (mind you it's 9pm the night before the wedding), and as we put in all the covers, we were still short 60 chair covers and 60 bows for the chairs. We yelled at her again and told her to go back and get the covers and bows like she promised. She did not come back until three hours later (approx 12 midnight). As we were finishing up the chairs, we noticed we were STILL short about 20 bows. In the end, one of the worst and most unprofessional party services out there. Beware of this lady and this business. Kept me and my groomsmen up till 1 am the night before the wedding due to her lack of proper planning. read more

Don't waste your time going there. My daughter was in a quinceanera and they picked this place to get the dresses. it was a disaster getting my daughter's dress, getting it fitted (they took measurements over their clothing), they lost her dress and gave us someone else's but it was and XL, the wrong size. They couldn't find her paperwork noting the deposit I paid either. I went back that night and they gave me a small. My daughter tried that on and it was so tight it took 2 people holding the zipper to get it up. I was told come back on Friday at 11am so they could go to the "warehouse" in the morning to get her dress exchanged for the right size-medium. I took off work (again) for my 11am appt. and she said to come back at 4pm. I came back at 4pm and she couldn't find her keys to get the dress so we waited or 30 min. Her daughter came over with the keys and she came back with a dress from "down the street" at "alterations." It was still the same dress! A SMALL. There is no where to let it out at the seams but she told me they did this. She said the warehouse was closed until Monday (after our event). My daughter is 15 and her breasts were inappropriately popping out of the top of the dress and she kept saying it fit good because it is sleeveless and needs to be tight. It is so tight it was cutting off her circulation and she couldn't sit because it was cutting into her tummy. I told her I wanted the medium or the XL that could be taken in. She said there XL she originally gave me the night before was gone. Bottom line--after many trips there and the problem was never solved. They didn't order the correct size dress or lost our dress and paperwork and because the event is Sunday, we have no choice but to try to wear this dress. I had to take it somewhere to have inserted fabric sewn in. NEVER GO THERE! THEY DON"T CARE! I was ripped off. They knew they had us in a dilemma and didn't care about the quinceanera or if my daughter had to drop out because she had no dress. Thank God for her daughter because she spoke English and was very nice and tried to be helpful. read more