To make this short, my dog used to visit this facility all of the time and loved it. A couple of days before we were supposed to pick up our dog she called us while we were out of state and sounded very weird and just told us our dog had peed on himself and she gave him a bath. Why would she call us to say that? We picked him up and he looked half dead. We didn't notice anything strange until we got home and I noticed one of my dogs pads had been ripped out of his paw and on his back side of his hip he had distinct bite marks into his hip and he also had other bite marks on his leg and she never told us. Had she told us we would've gotten back quickly and taking him to the vet. She tried to claim my dog did it to himself , but my vet said there was no way. She wouldn't deal with it and even blocked me. I would never trust this facility if you love your dog. I never thought anything would happen to mine. I have plenty of pictures from the vet as well and I was going to take her to civil court, but my dog passed away eight months later and I was so sad that I couldn't even deal with it. Once we picked him up from there, and had him taken care of at the vet, he was never physically the same again and he was terrified to be left alone. I spent the next eight months of his life while he was miserable, taking care of him and carrying him around. The owner just kept trying to lie to me until she blocked me. Please don't take your babies here!!!! read more

My husband and I were visiting family and decided to take a trip to St. Louis - we had our dog with us and needed to find a place ASAP for him to stay. I'm from a bigger city and usually use Rover but checked for the Decatur area and there weren't a lot of options, plus they were all pretty expensive. Looked into Almost Home and the price was great! We felt confident when we dropped off our dog, they were super accommodating - offering to look up our pet records at our vet as we didn't have ours with us. They were friendly and really seemed to enjoy spending time with animals. If we're ever in the area again and need pet boarding, I would definitely recommend Almost Home! read more