Pretty below average experience. The good is that they keep their tenants alive, have a clean…read morefacility on the surface, and do provide a decent range of enrichment activities. That's where they get the second star. Now the bad: The facility consistently failed to perform laundry tasks, despite advertising a weekly schedule. There were cockroaches in our apartment. The facility failed to restock critical medications for our tenant. They nickel and dime you for every single item. And finally, our family caught an aide employed by Brightview (Salem, I believe) yelling at an aide our family privately employed. Unacceptable and unprofessional behavior. While they present as a clean and welcoming facility, I would recommend looking elsewhere.

Excellent, knowledgeable and outstanding. The doctors, nurses, techs were phenomenal. Their…read morecontinuous care, expertise and commitment to their patients quality of care is highly commendable.

Aarondale is a wonderful community.I toured last week, looking for a place my mother and I was…read morehighly impressed. The salesman Ibn was so kind and patient with us, and the entire staff were also very accommodating.

This is a wonderful community for mom. The staff and residents are caring and supportive of one…read moreanother. Varied activities and events keep mom engaged. The nursing team is consistently attentive and available. So happy mom is here!

Everyone is nice and is professional. They have activities for the patients and are good about…read morechecking on them and seeing to their needs.

From the first time I stepped foot inside of the Annandale facility, I felt that this was the place…read morefor my mom. From Galina in the front - she is a gem!! - everyone for the entire 1.5 years that she lived there - was wonderful. Every caregiver was always kind and compassionate and really cared about their residents. I asked one of them once if they had to take naps when they got home...the answer was "no, I really love my job". The place was definitely a home of loving and caring folks. After she died (2 weeks ago) they were very absolutely wonderful helping me wrap things up. Thank you to all of them.

We recently used a Home Well aide to prepare my parkinsonian husband for a big family wedding and…read moreto take care of him at the event and to accompany him back to the assisted living facility where he lives. The aide arrived independently, as the rest of us family members were already at the wedding. The aide dressed him and got him cleaned up, accompanied him in the wheelchair van, wheeled him around during the entire wedding, helped him eat, use the toilet. He treated my husband with the upmost respect and was lovely and cordial to all of the wedding guests. He accompanied him back to the assisted living facility in the wheelchair van and prepared him for the night. Because he did such a fabulous job of caring for my husband, the rest of us could relax and enjoy the wedding. I would use the Home Well aide again in a heartbeat!

From the owner: Transitional Care. We are focused on reducing rehospitalizations by creating a happy and safe…read moretransition home. In facilities patients have round the clock care, so our program is designed to offer frequent care immediately upon returning home, and tapering care down as clients becomes more independent. This program, coupled with our Fall Prevention program, has been very successful in reducing falls and rehospitalization during the initial transition home. Fall Prevention. All our caregivers are trained at orientation, and again annually, in the tactical skills needed for body mechanics, mitigating environmental risks of falls, and addressing critical factors such as new medicines, non-compliance with discharge orders, or ongoing medical conditions. Before they go into the field, all personal assistants demonstrate competency with these required skill sets. Life Enrichments Activities Program. Our care targets the social/emotional well-being of our clients. As part of their initial assessment our clients are interviewed to discover their likes and interests, which we systemically introduce into care plans. LEAP allows our personal assistants the opportunity to truly engage with clients and improve their quality of life during the time we have the honor of working with them.

I have used Goodheart as a recommendation from the assisted living facility that my mother was in…read more The service and people were terrific. They seemed so caring. I know other people who have used Goodheart and seem really happy - and I liked those staff as well. And the services they provided were terrific. Then, unfortunately, I needed a health care company recently and remembered Goodheart. I had two ladies helping me, one had known my mom. They were amazing. They were helpful and actually fun to be with. I can compare them to a supposedly good service I used in 2006. NO comparison. And I can say the company as easy to work with. I have only once provided a review on Yelp. This time, I just had to. Whenever I should ever need a health care company again, I would not look at further than this company. (And I really trusted them, which is something you really want to be able to do when you are at a person's mercy and in your house.) Really, don't look anywhere else.

From the owner: Home Health Aides Physical Therapy…read moreOccupational Therapy Certified Nursing Aides Speech Language Pathology

If I could leave no stars, I would. They do not care about their residents. Residents items are…read morealways missing or given back weeks later, but don't hold your breath. The manager, Mary Akua Kwakye, has zero knowledge of what is going on in her department. Every time she was asked a question, she had an excuse and tried to blame someone else. Zero accountability for anything that is going on.

My mother has been at this place for little over a year and I'm giving up, I tried to be…read morecomprehensive and tolerant, but the way this place runs is very deppresing. Horrible service, lazy stuff, lack of care.

HORRIBLE! My experience at Un-Professional Healthcare Services was very disappointing. The…read moreorganization was disorganized, with poor nursing support and little to no CNA assistance, making it difficult to provide proper patient care. Management was ineffective, and the workplace environment felt hostile and dysfunctional overall. This is why care is inept.

Lola has been nothing but amazing since being with me she cares about my feeling and how I feel…read moreeveryday Lola was heaven sent my wife and I love Lola she is the best thing that has happened to me in some time I want to thank who ever it was that sent her to me she's the best

I had an endoscopy and woke up after the procedure to foot pain. They admitted my foot had "tapped"…read morethe door frame. Turns out my toe is broken and foot bruised. And now they are saying they are not responsible because I kicked my foot - while unconscious!

This is a truly great center. All of the staff went out of their way to make me feel comfortable…read morewhen getting my EGD. I am a nervous patient but I felt in good hands. The facility was pleasant and clean, the doctors and staff were caring, and things were run efficiently with very little of the wait time that often happens at doctors offices. also worth noting, Dr Potru who did my procedure has been an excellent doctor and really helped me through difficult health issues that other specialists did not spend the time to address. overall i highly recommend this practice.

Cyndy's Bottom Line: Cathy P. of Frankly Realty and her team are excellent!…read more Cathy helped us years ago as we relocated to the area and we were happy with the condo we purchased and Cathy's service. So we called Cathy P. For advice on selling our condo and setup a meeting. Cathy came to the meeting fully prepared with comparable info, and data. Cathy is experienced, knowledgeable and real estate savvy. We listened to her selling advice and how to price our condo for the market today and asked questions. I liked the fact that Cathy fully utilized social media to advertise and market our condo. Cathy is an excellent communicator. She will listen to you as a customer and what your expectations/goals are and will set forth to incorporate them into the sell. We were fully confident that Cathy was representing us for our best interest in the sale of our condo. She will work diligently for you to achieve success! Cathy and her assistants Undrah and Yvonne will keep you apprised of the entire process from start to finish. They are excellent on providing status updates with specific details and answering any questions you may have during the process. We were very pleased with Cathy and her staff. I would definitely refer her to my friends and family. We did refer her to my sister in law and they were pleased with their outcome as well. Check out her site: http://cathypoungmalai.topproducerwebsite.com Mahalo nui loa!

I've bought and sold perhaps 10 homes in my life and no realtor who has ever represented me…read moreexceeded the excellent job Cathy and her team did for my benefit. In this case I had to renovate and sell a property from afar on behalf of an ailing family member who lived on the other side of the country. From renovation to staging to marketing to sale, Cathy and her capable team fulfilled every promise made with outstanding professionalism from start to finish. What's more, she generated multiple, incredibly high-quality offers and ultimately concluded the sale at a price that was more than sixty- thousand dollars over our original price and indeed tens of thousands over even my most optimistic expectations. I can't recommend her more highly...and I don't say - or write -- those words all that often.

- The actual caregivers and care team here are excellent, kind hearted people. The sales team is…read moretotally lovely, the place looks gorgeous, and the food is high quality. - HOWEVER, the wait times for help are outrageous. We were told 7-12 minutes response time when we toured the place. In reality, it was commonly more like 45 minutes to never. My mother became terrified that if she ever REALLY needed help, she would die waiting for it. - And BEWARE of getting into BUSINESS with these people, and check your bills VERY carefully. The administrators, financial staff, and billing department are almost totally non-responsive, and they have continued to bill me AFTER my mother died. They actually owe us money, and still they have attempted to extract money from us. - I also had to contact them repeatedly over 8 weeks just to get someone at Sunrise to help me with Long Term Care Insurance. - Again, some lovely, helpful folks in Care, but it's bad news behind the curtain.

I moved into Sunrise almost a year ago and, I must say, the entire staff here is fabulous...they…read moreare caring, capable, friendly, knowledgeable and supportive! And, believe me, that is a rare combination of excellence! Additionally, the food is delicious, and Sunrise offers an excellent variety. The rooms are comfortable and have all the necessary conveniences of home. I would happily recommend Sunrise to anyone interested in visiting.