How to find a place: You can park in the garage near the Chipotle. There are some stairs on the…read moreleft side of the garage if you are facing the entrance of the garage. Take the stairs up to get to the entrance of the Urgent Care Center. The other way to find a place is to park in the garage and then walk around on the outside of the garage to find the stairs that lead to the entrance of the Urgent Care center. There are signs on the walls that will indicate the Urgent Care Center. Cons: First, they give you forms that are copied from an original that was obviously highlighted so you can't see some of the words. I don't understand why they can't get a clean copy of the forms. Second, the forms are outdated and do not have a lot of room for you to write your medical history, medications, etc. Third, the medical assistant needs more tact in communication. She opened the door and pointed in my direction, but I was sitting around a group of people, so it wasn't clear who she was pointing to. She should have announced the last name of the person. It's rude to point fingers at people. I tried to clarify if she was asking for me to come up, and then, she says yes you. She has very poor communication skills. She does not greet you at all. She doesn't explain the process or what to do after the visit is over. I have managed medical clinics, so I know what I am talking about. Pros: The receptionist seemed proficient. The place is clean and seems organized. The wait is usually not that long, but you can always call ahead to see how long the wait is. The physician assistant seemed proficient and was friendly. As with any medical visit, always call ahead to confirm if they take your insurance and bring your ID and insurance card(s), a list of your current medications, medical conditions/history, and other names of your other doctors to make it easier. I would visit them again to give them another chance if I ever needed Urgent Care again. I hope they use this feedback to improve.

I'm really surprised by the low reviews. I've come here several times for different reasons. I've…read morenever waited more than a couple minutes, no matter what time of day. Everyone has always been really friendly. And my problems have all been taken care of when they could be, or I was referred to a specialist if needed. This is definitely my go to place when my GP can't see me quickly enough.

I was overjoyed with the Mosaic District One Medical Group office opened up -- it has all the bells…read moreand whistles of the Tysons location only this time with free parking! My absolute favorite doctor Dr. Lim has left the practice so I've been hopping around whoever has been available and have found each person that I have met has been incredibly kind, smart, and sensitive to whatever issues I am facing at the time. The back and forth communication between the app is amazing and has saved me hours of my life .. and the ability to make same day appointments is life changing. They have a children's practice as well, which I am highly considering switching to as I can see it being easy to schedule sick and well visits, get doctors notes, etc. My company used to pay One Medical Group as a benefit but it is so good that I continue to pay out of pocket. I am so glad that Amazon has purchased the company to make this type of quality health care more accessible for all.

What a beautiful new One Medical office this is! And staff are all around helpful. I stopped by…read morethis office last week for lab work and was relieved that I didn't have to pay parking fees (unlike at the Tysons office, which is where my main provider works). Even better, my wait time was only about 10 minutes to get that lab work. And I checked the app ahead of time to figure out lower volume times to visit--yay, technology! My lab tech kept me smiling through the short appointment and let me know when I could look for results through the app or from my primary care provider. All together, this is an excellent practice and well worth the annual fee.

I chose INOVA for my diagnostic care because of its strong reputation for medical excellence…read morethroughout the Washington, DC, Maryland, and Virginia region. The physicians and clinical staff involved in my care were professional, and I appreciate the quality of the diagnostic services I received while being evaluated for a serious cancer concern. Unfortunately, my experience with INOVA's financial assistance process has been very disappointing. I underwent multiple medically necessary diagnostic procedures, including imaging, a bone biopsy, a liver biopsy, and surgeries. Throughout the process, I paid every required copay and covered a significant portion of the out-of-pocket expenses related to my care. The only remaining balance is approximately $1,790. Despite demonstrating financial hardship, my financial assistance application was denied solely because I do not live in Virginia. What makes this particularly concerning is that my insurance provided by my Virginia employer was accepted without issue, and I have worked in Virginia for many decades. My care was approved, my insurance was billed, and services were provided but when I requested assistance for the remaining balance, my residential address became the deciding factor. In the DMV region, many patients live in one state and work or receive care in another. Policies that exclude patients from financial assistance based strictly on residency, particularly after care has already been provided, can feel inconsistent with the compassionate, community-focused mission that nonprofit health systems promote. I am sharing this experience in hopes that INOVA leadership reviews how these policies are applied. Patients facing serious medical concerns should not feel discouraged from seeking care within the regional healthcare system due to rigid administrative barriers. I still appreciate the clinical care I received, but I sincerely hope INOVA will reconsider how financial assistance eligibility is evaluated for patients who live and work within the same regional community it serves.

About 2 years ago the pulmonary doctors I consult became part of Inova. As a consequence I no…read morelonger can speak with a human at the office of my pulmonary doctor. I must first speak with a "virtual assistant" that provides no help. About 10 minutes after trying unsuccessfully to get help from the virtual assistant, I am transferred to a human, but this human is in a Call Center and is not in my doctor's office. I have been hospitalized in an Inova hospital about 6 times in the last two years. Each hospital visit has been a miserable experience, in part, because they insist on waking me up at 6:00 am despite my repeated requests to let me sleep until 7:00 am. It is often the case that multiple people with different purposes appear at the same time while I am in the hospital. For example, at about the same time one person wants to check my blood pressure and my oxygen level, another person wants to give me oral medications, a third person wants to give me intravenous antibiotics, a fourth person wants to give me a breathing treatment to relieve my shortness of breath, a fifth person delivers my breakfast, which is cold at the time of delivery, and a sixth person (a medical doctor) also comes to my hospital room.

One of the best of best doctor in the field of ENT. I have…read morenever met a doctor with this level of experience in my life. I've been to many ENT clinics over many years, but it's truly rare to find someone who is not only highly skilled but also genuinely caring. I've struggled for years with allergies, asthma, a deviated septum, and chronic sinus issues. Dr. Egan performed my surgery, and the results have been amazing. This was my first surgery, and I was honestly surprised by how little pain I experienced afterward. Even my family is more excited and relieved than I am because of how smoothly everything went. what really stood out to me was how kind and compassionate he is - he treats his patients with such warmth, alomost like family. In 39 years, I've never met a doctor like him. I highly recommend Dr. Egan without hesitation. Meeting him and having my surgery done by him has been of the best decisions I've made in 2026.

Dr. Egan and staff are A-OK! I've seen other ENT's in the past but I'd say that I've had the best…read moreexperience with Dr. Egan. He's personable, well mannered, and has helped me through my sinus problems. I'm still work in progress but after seeing him for 4 months, I feel confident in his knowledge, skills, and abilities. Who am I to judge his skills since I'm not a doctor but his diagnosis and treatments (including a surgery) have been spot on thus far. I'm starting to feel liberated from my allergies and its symptoms. I wouldn't hesitate recommending Dr. Egan to any of my family or friends!

Where do I begin to say thank you and I also highly recommend, "doctors to you." Dr. Brown is the…read morebest there is for your medical needs. The request is a seamless process to make a request. You will get a response very quickly. The Customer service is impeccable and medical care so absolutely professional. I can't recommend this service enough. Thank you thank you!!

This is my first visit to Kelli Willingham DNP at Advanced ENT Specialists and I couldn't be more…read moresatisfied. She is very kind and compassionate to me. I am 82 years old and has hearing problems but she was always ready to take her time to explain the detail of my conditions and answer all my questions until I fully understood. She is absolutely wonderful and very professional with a caring disposition. Upon my request, she emailed me after my visit my office notes and summary and gave me more advices and suggestions. Also, her staff at the front desk are extremely courteous and friendly. I highly recommend Dr. Willingham and Advanced ENT Specialists. D.Z Liu

Dr. and staff treat you as a number and not a patient. Know you will never see doctor in hospital…read morepost op, they just take pictures and send to him. He only sees patients 3.5 hours a week and cuts the rest. He has so many staff working for him, it is about the money, not the patient or the care. I would never recommend him or his practice to anyone. They ignore allergies, miss staples in removal, it goes on and on.

Is he a great surgeon? For closing up a complicated wound on my 87 year old dad, yes. He came…read morerecommended from our general surgeon. How's his bed side manner? He's a surgeon so it's a blessing when you get warm and fuzzy. We didn't get that. What's the office like? That's the reason I went down a star.. First follow up we waited 45 minutes to be seen, second one was 1.5 hours. This is way to long with no apology, explanation for an 87 year old. His work was excellent. Office hours need ALOT of improvement in timing. Somehow that doesn't seem as important for the work done.

My husband has gone to VH FFX for many years. His doctor is very professional, explains everything…read moreand we have been pleased over the years. If hospitalized then one sees other doctors in the group but the care for has been consistently good.

Absolutely very professional; on time, and kind. Katherine was amazing as were all the staff…read moremembers. I highly recommend and encourage you to feel confident in using Virginia Heart at this location.

Dr. Paylor is one of the best doctors I've ever had the pleasure of seeing. She was incredibly…read morekind, patient, & compassionate, & she made me feel so comfortable from the moment I walked in. I'm very self-conscious about my feet, but I never once felt judged or uncomfortable with her. She took the time to listen, thoroughly explain everything, & gave me so much helpful advice that I truly appreciated. I didn't catch her nurse's name, but she was absolutely wonderful as well. They were both so warm, welcoming, & professional, & together they made me feel completely at ease throughout my visit. I'm so grateful I was able to see Dr. Paylor & would highly recommend her to anyone looking for a knowledgeable, caring podiatrist. She made what I expected to be an uncomfortable appointment a genuinely positive experience.

Very rude on the phone when I tried scheduling a physical therapy appointment. Won't be coming here.read more

digital interactions are the worst! After working in healthcare for over 40 years this experience…read moreis the worst! Although the providers are reasonable their nonprofessional supportive personnel personnel and digital systems are the worst and the system does not want to get beter meaning administrative! Sorry but these are the facts

My experience with the Inova Health System is hit or miss. It's so big that many items, such as…read morephone numbers, on their website is outdated. I have had two different doctors say their scheduler will call me to schedule a followup or another department is to call. I hear nothing. They are good at trying you to get into one of their "new" screening programs your insurance will cover. Email responses from doctor's with other systems take 24 to 72 hours. At Inova, it takes as long as 10 business days.

I always am asked why I keep my PCP's group in Fairfax with the long commute from Ashburn,…read moreespecially since I physically moved away from Fairfax in the late 90's!! The answer I always give is the staff, nurses and especially the few Doctors who have taken care of me during my 24+ year association with GIMG, now part of INOVA. Juliette Singh was there at the beginning and so was Dr Fender (who has since retired) and Dr Goyal. Not sure of anymore. Dr Fender was an amazing Doctor for the years I spent as a patient, along with his primary nurse. He as detailed, focused, spent time listening (and lecturing) and a doctor who would reach out and call you at home to discuss a reading or question if you were taking medication as prescribed. Qualities that reminded me of my Father who was the first US educated Doctor who returned to his home country of Guyana. When Dr Fender left (when GIMG stopped being a private group and taken over by INOVA) , he told me (probably confidentially so sorry Dr Fender) that if I wanted a replacement Doctor like him, switch over to Dr Goyal. It took me being lazy for a couple of years before I switched and since that time, I was fortunate that writing of an issue to another of the medical staff, my note was intercepted by Dr Goyal and a test ordered which indicated a serious enough life changing condition. She is extremely thorough and professional and has called me at home several times like Dr Fender to counsel, advise, lecture as well as provide guidance. When she leaves, given that I have no other such experience with a full time doctor (the PAs and NPs are great) I will finally exit to a group in Ashburn where we live. The staff work as a team. Case in point 2 weeks ago I experienced another issue and Ms. Singh found me a slot with Dr Goyal who, probably more to allay my concerns, ordered a test and Olga at the front desk worked her magic to get me to Radiology the same day (its not the first time she has done this). All the front desk, back office nurses like Robert, Bunry and others are excellent. I am fortunate that GIMG has taken such good care of me over the years and well worth the 45 minutes to an hour it takes me to get there.

I didn't have my appointment because I couldn't find my insurance card (I made a new patient…read moreappointment) and never made it beyond the front desk. The staff was rude. Not just to me, but to other patients as they were checking out. I ended up making another appointment with another provider.