NEVER again! I am no stranger to purchasing custom suits and shirts and the result of my Indochino…read moreexperience sucked! I do not do trends such as wearing skinny/slim or overly loose clothing, I prefer a classic fit, consisting of (very) straight leg dress pants. Well, my numerous requests while being measured to have a suit customized my way was too much for Indochino to handle. My suit arrived tighter than I asked for, "young" as we say in my neighborhood. Getting the product altered would require another appointment, a separate type of an appointment than getting measured that isn't easy to come by, that availability can be weeks away. Bottom line: After you purchase from Indochino, you're pretty much pushed out of the door unless you're back to spend more money. Well, I won't be back. There's better value elsewhere!

Extremely disappointing experience. I'm getting married, and…read moremy brother (the best man) scheduled an appointment through the Indochino app, clearly noting it was for a wedding. When we arrived, he explained that I needed to be measured, and if time allowed, our dad and younger brother as well. He also mentioned he didn't need measuring, as he's a regular. The staff member greeted us with a blank stare -- no congratulations, no acknowledgment of the occasion, not even a basic welcome. Instead, he immediately questioned my brother about the last time he was measured, as if we were being dishonest. He told us each person would need 30-40 minutes, which we found odd since past fittings have taken about 15 minutes. When we clarified that we were updating old measurements to make sure everything was perfect for the wedding, he became argumentative. After briefly speaking with what seemed to be a manager, he returned and said they could only measure one of us -- and only if we placed an order immediately. No flexibility, no courtesy, no attempt to prioritize the groom. Just a cold, dismissive attitude. To top it off, as we were walking out, he mumbled something under his breath -- which was just the final confirmation that this location lacks professionalism and basic customer service. Avoid this location like the plague -- especially if you're preparing for an important event. There are plenty of other Indochino locations that understand how to treat their customers.

The best cashmere in the world! One of my favorite brands because they're so good at what they do…read more Loro Piana is a 6 generation company supplying the world with the best textiles available to man. Cashmere is their most famous and precious textile but they have incredible innovations such as rain system and windmate! I highly suggest to go into the store and learn about how incredible the company is and how knowledgable the staff is. When you walk into the store it's like a familiar place with some of nicest pieces in the world!

Shopping at John Hyatt is a pleasure. the expertise is outstanding and personal. The merchandise is…read morealways top quality & reasonably priced. Owner Tom is a master tailor. My son's Barber got a rip. Brought jacket in, and Tom masterly repaired jacket on Busy Easter Saturday. Both Tom & Marty are patient and kind with all "Mom Questions" for my family. Looking forward to John Hyatt brand sneakers. The store always has classics and cutting edge, stylin foot ware, clothing and all the accessories. Thanks so much for Wonderful shopping experience for Our Family Greatly Appreciated. Looking forward to Spring Line shopping.

My eye glasses store is in Summit and whenever I go, I pass this small men's boutique and always…read morewondered want they had. Last Saturday I popped in and was greeted by a very civilized emporium. The shelves are stocked with what seems to be a carefully curated selection of shirts, pants, sweaters, socks (great socks) and outerwear. I found that they were having an end of season sale and I grabbed a $200 quilted winter jacket for an amazing $50. It's top quality from a good tailor. The goods inside are clearly something that the owner has tested personally and, naturally, wears himself. The brand names read like a who's who of high end clothiers so prices tend to reflect that. Quality never is cheap. Like good clothes but don't want to go through the mall experience? Try shopping here. Street and off street parking available. Great, personal service. Very civilized atmosphere. Recommended.

I got accused of stealing a pillow that I purchased. I went to check the pillows because sometimes…read morethe pillows are clearly dirty, used, or under filled. I had the one guy working there follow me around. He didn't bother asking me if I needed help. Just hovered around the area. Didn't realise he was following me. I came to do an exchange. He, Issac, couldn't scan my receipt. So instead of figuring things out, he accuses me of not even buying that pillow because he cannot scan the receipt. He argues with me. And he wouldn't give me my phone back. He made me beg him to give me back my phone. I had to beg him and say please just to give me my phone back. He then goes and calls the manager. I show them my receipt on my phone. Issac is still hogging my phone. Manager has to say, "Issac give her back her phone." He kept holding on to it. He finally gives it back. Manager is smoothing over the situation, explaining that if I have to exchange the pillow maybe this pillow isn't for me. Down pillows have a smell. Instead of using my time and picking the same pillow, pick a different pillow. Manager goes, "Issac process her return." Mind you, this man doesn't argue with his manager. He treated me with such disregard and disrespect. Thank god for the manager. Thank god for the ladies working downstairs at Coach for making me feel heard and listened to. The guy working at home department did not apologize to me for his mistake.

Lorraine & My Blessed Mattress - I tried ordering a modestly…read morepriced Memorial Day Mattress on line from NOT Macys and I'm still bitter as of August 1st BUT I'm now lying on a $2800 new Sealey Supercomfy Mattress I bought for $480 + minor delivery charges and horrific old mattress removal charges and it's all because of Sweet Lorraine the sales ace and the efficient Latino duo who acted with professional kindness and no nonsense swiftness. THANK GOD. Well God & Lorraine - Black Friday sales really do come true!

MADE... IN... CHINA!!!!!…read more Don't be fooled by this suit place. They say their fabric is Italian this and that, but the tags all read (first line) "Made in China". Like, how do you tell people it's top quality when you have a questionable business. I would NOT pay the prices they are selling for anything in there. Go elsewhere, pay wayyyy less and get it altered. You'll save way more money and know you're not supporting a bad business model. TIP: Here's my rule of thumb: look at their accessories. I took a good look at their shoes and they were bland and dull coloring. That to me, made me question how true their price was and about their suits.

Fantastic experience! Special shoutout to Samuel who went above and beyond for us. We did the $999…read moretuxedo package and had minor alterations. Would highly recommend for formal events and black tie weddings!

I've had custom clothing made at a few places, and Adams is by far the best. I purchased my wedding…read moresuit there and it came out maybe too amazing, I may have upstaged the bride. The suit fit great, looked great, and was very reasonably priced; I've paid meaningfully more for off the rack suits of lower quality that were not made to fit. The owner, Joe, is a true artist. He is super knowledgable, was super patient with me as I fretted over every choice, went the extra mile for me on complex requests, and clearly cares deeply about the quality of his work and the satisfaction of his customers. I cannot recommend Adams highly enough.

Love the small town vibe here where Joe and David are friendly and helpful. They are passionate in…read morethe knowledge and care. We don't see that in standard chains. Love the quality and compliments from others.