Came here to ship off a beautiful framed vintage piece before our send off and everyone was so…read morehelpful and kind. Mark went out of his way to find us some extra material for extra packaging. Thanks to the young dude who answered our questions and the woman for finding us a box! My hubby and I were able to pack and ship it off without any worry. :)

I go to this FedEx ship center occasionally to drop off packages. The staff is friendly and very…read morehelpful. The store is fairly large and in a busy shopping area with restaurants and different stores. It's clean and they seem very easy to work with and efficient.

UPS store always give excellent service They call them a…read moreteam and I can see why , doesn't matter who waits on you they all give the same service, listens to your needs and questions I'm a senior that don't know anything able technology so I need someone to help me , not self service I needed important documents to be scanned and sent to my phone No problem, needed quality copies of documents no problem It's hard nowadays not to have computers and scanner But with the UPS store you don't need one. Thank you for the great service from the best staff

I've been a box holder at The UPS Store in Kona for over 10 years, and I've consistently had…read morepositive experiences here. The staff is always helpful and works hard to get things done in a timely manner. They've assisted me with everything from managing my mail and packages to shipping items and processing my Amazon returns. I've also had passport photos done here for my entire family, and the process has always been quick and easy. Like any busy business, there are times when they get overwhelmed, but even during those periods, the team remains efficient and focused on helping customers. I appreciate the reliable service they've provided me over the years.

UPS delivery issues stem from major operational overhauls, including cutting 30,000 jobs, closing…read moredozens of sorting facilities, and slashing low-margin volume. Concurrently, strict changes to U.S. import rules and tariff enforcement have created massive customs backlogs and package delays.Operational Changes and Cost-CuttingFacility Closures: UPS has shut down dozens of sorting buildings to lower overhead, causing localized bottlenecks.Staff Reductions: Tens of thousands of jobs have been cut through attrition and buyout programs, thinning out local delivery networks.Volume Shifts: The company is intentionally reducing massive low-margin contracts (like Amazon deliveries) to pivot toward business-to-business and healthcare clients, leading to transitional growing pains.

The UPS Staff at Kopiko Plaza is always ready to help you. I go there quite often to do my Amazon…read moreReturns. The line can get pretty long but the Employees are always very efficient.

Highly recommend for any mailing, printing, business services. They are super friendly, incredibly…read morehelpful, and reasonably priced. I can't say enough about them.

They are a solid business. Kendra there graphics designer does amazing work. They all are friendly…read moreand eager to help. Highly recommend them Sheena

Moving to Hawaii is a huge undertaking, having the right partner in shipping your possessions and…read morecar. Kona Container Guy is that Partner, we could never have done the move without their help and guidance. The care taken by the wrapping/packing crew was incredible and beyond my expectations. I highly recommend Kona Container Guy for your move, best of the best!!! Bobbie Mohler

This is an amazing company I had them ship my household goods from Irvine Ca to Waikoloa . They…read morewere the best I was heated inform during the whole process. I packed & label 17 boxes, a 9 piece dinette set. The movers showed up at the appointed time. Loaded my boxes form my 3 fl apt& built a shipping container that was truly stout for my belongings. Everrfging including my vehicle was shipped to Honolulu . It arrived in 7 days and then since it was the 4th of July holiday I had to wait for everything to be shipped to the Big island. That was expected because of the 3 day weekend. When they were delivered to my house everything was in perfect condition, not a scratch , sent or anything. My car was delivered and other than it being dusty which was expected nothing was was wrong. No salt water damage, no dents, scratches no nothing. I'm a retired fire department captain and I'm really particular. And Kona The Container Guy is the best. There's no doubt about it.

Owner was super RUDE. Couldn't believe how shitty the service was. Never again! I TRIED to shop…read morelocal, but was treated so poorly here I had to take my business to Office Max. Much cheaper, and friendly staff at the Max.

After checking on their website that they accepted fedex ground prepaid boxes, I lugged a 35 pound…read morebox from the other side of the building. There were no other parking spaces available, not their fault. I'm in my 70's though and wasn't really happy about the situation. I didn't even get all the way through the door when the lady ( I use that term loosely, ) at the counter lit into me. " We can't take that here, that's a ground shipment. See the G on your package? See the E on those boxes on the floor, that's for express, we only take express packages here. You'll have to take that to the airport, that's the only place that will take ground shipments, so don't even try anywhere else. " she then proceeded to give me instructions to the fedex facility at the airport. I never did get more than halfway through the door. I was so shocked at the rude treatment I didn't even reply. I just left. Packed my box back to my car. So much for Aloha. Unbelievably rude and condescending. Not heeding her advice, I took the box to Office Max. They couldn't have been any nicer, and contrary to the Copy Post Plus witch, they were happy to take my shipment. Very nice people at Office Max.

first off let me tell you Gene is amazing. i have some business on the mainland and wanted to ship…read moremy tools, not only did gene give me a competitive price but offered suggestions on how i can better manage my delivery. even if it cost him business. second of all i called them up and gene responded within the hour. i emailed him before business hours.. i am still waiting on calls from others i called 3 or 4 days ago. this is all during the industries "crunch time" i will be calling gene for future shipping problems. thank you JNR

From the owner: At JNR Global Logistics, our mission is simple: Your Best Move is Our Only Mission. We believe…read moreevery move is more than just transporting goods—it’s about supporting people through important life transitions with honesty, expertise, and compassion. Based in Hawaii, we specialize in both household goods and commercial cargo, including long-distance relocations and container shipping between Hawaii, the mainland United States, and worldwide destinations. Whether you are moving your home or coordinating a business shipment, our team is committed to making the process smooth, stress-free, and transparent from start to finish. What sets us apart is our responsiveness, flexibility, and strong local network. We reply quickly to inquiries, tailor our services to fit unique needs, and leverage trusted connections in Hawaii and global logistics hubs to ensure efficient and reliable delivery.

Service was terrific from Kim and the convenience of picking up from your local Ace store is…read moreawesome! One suggestion please is to show how you determine the cost of shipping.

From the owner: HouseMart Shipping provides shipping options for Hawaii residents throughout the state of Hawaii!…read more