I have been a client of McConnel pools for 9 years. They have never let me down!…read morethey have managed my pool beautully, taken care of any malfunction in a timely manner and have always been polite. So glad I can enjoy my pool without worry. Thank you, McConnell Pools!

A guy who answered the phone call was very arrogant and demeaning after I got the bill in the mail…read moreand explained to him that the tech used my products. I had McConnell Pool come out to take a look at my pump and pool. I was informed that my pool PH was good and he wanted to add some additional products to the pool, for algae. One of the techs, added the products that I had outside (because he only had a small amount of chemicals in his truck-so he used mine) and I was charged for "their" products...the pool tech told me that he wasn't going to charge me since he only had a small amount of product to put in my pool. Well when I got the bill in the mail, I was charged for a product that "I" bought and their tech used. No apology, just attitude from the guy who answered the phone. So, I won't be calling them anymore! Oh...the best part is, the tech told me that my pump was fine, guess what? It's not! Thanks for NOTHING!

I have been servicing my pool with Cal Pools for six years. Shane and Jimmy have done my pool…read moreopening and closings as well as weekly servicing. Everyone at Cal Pools is knowledgeable, skilled, and helpful. The owner, Shane, has always freely given me advice to choose my preference based on my price point and budget. All of which is his say, Cal Pools is an extraordinary pool company. Behind that, are even MORE extraordinary pool pros that I count on for quality, reliability and outstanding service.

Beyond helpful and always does a great job. The price for chemicals and services is also great. The…read morepool company i had prior couldn't keep algae out of the pool and was no where near as responsive as chris is. Hands down the best pool company I've used.

Scott was a huge help with our pool. We called him and explained our problem. He was able to…read morediagnose our problem over the phone from my description. He was at our house a few hours later and helped us get our issue worked out. Scott went out of his way to work with us that same day. Very helpful and they did a great job! Thanks, Scott.

I had a Saltwater system installed 2 years ago..best thing I did since owning pool. Nice honest…read moreservice and owner is the service tech !!

Best experience we've had with a contractor. A year after install they continue to provide…read moresupport and upgrades for us and answer our questions about our pool. Easy to work with. THEY GO OUT OF THEIR WAY TO MAKE YOU HAPPY. Extremely satisfied and I'm hard to please. These guys know their work and did a great job installing, opening and closing our pool. We never got a returned call from other pool installers and Hans and Steve always answer my call and my questions.

I wanted to post this before the build season starts. Please…read morebe careful selecting this company, choose one that will own their mistakes and is hopefully inclined to cover them. They did earn some stars, charming crew, sales add-on were handled well, in general they were okay to work with, see that other review (harley324) that was while "in process" , it was like that until after "completion". The bad... They had an issue internally communicating the proper liner design (location of stairs) to the manufacturer. With the experience of over 20 or 30yrs I know they saw the issue when installing yet proceeded without saying anything. I am now left with a large white seam, pattern doesn't match, and separated bead on my pool wall that normally is hidden behind steps. The best I got is to quote Steve "it's not going to leak". What is irritating is now my liner warranty is void also, confirmed when I communicated to Latham directly. I had to notice it on my own, find out the root cause Hans and Steve didn't communicate or stay organized with their submittals. They currently have not moved forward with any remediation, hopefully this review will help before it escalates further. I built the waterfall myself since they didn't offer that service. Added a star for measuring it like crazy to fit correctly. Contact me for photos

They always keep their appointments and many years of experience and go. Above the call of duty to…read morehelp any way they can

I contacted the company and talked to the owner Jim. I was new to pool ownership and had no clue as…read moreto what to do. Jim came over and opened my pool and talked me through everything step by step in a way that was so elementary that I could understand. A couple of days later I had forgot how to shock the pool, Jim came over and walked me through doing it, AT NO COST. Years later he has been the only company working on my pool and I still call him with questions. Never a bad conversation.

I recently had my inground pool renovated by Coastal Pools, and the transformation is outstanding…read more From the first consultation to the final walkthrough, their team was organized, knowledgeable, and committed to quality. They helped me choose the right materials, explained every step of the renovation process, and kept the project on schedule. The workmanship is excellent--new bottom surfaces, and upgraded liner. My pool went from worn and outdated to clean, modern, and inviting. What impressed me most was their attention to detail and the pride they take in their work. Coastal Pools delivered exactly what they promised, and the results speak for themselves. If you're considering a pool renovation, Coastal Pools is a company you can trust for both craftsmanship and professionalism. The team all worked together in all steps of the renovation. I would like to thank Kevin, Taylor, Dani, Dan, Mel, Nicole, Ashley, Jena, Jake and the insulation team.

A big shout out to Coastal Pools - they've been there since installation and provide great…read moreafter-sale support. We just asked them to rush a control panel repair before family arrived and they came through as usual. Great team, great work. Jason - you made it happen!

I have had a great experience with Atlantic. They are always on time, extremely professional, and…read moredo excellent repair work. It's hard to find companies that are both reliable and detail-oriented, but they consistently exceed expectations. They also take the time to clean up thoroughly after every job, which is greatly appreciated. Highly recommend them for anyone needing quality irrigation service and repairs.

Four months ago the following was posted to my review: Thank you for your feedback. I apologize for…read morethe inconvenience you've experienced since Trish's retirement. We are working on improving our customer support process to ensure all our clients feel supported and receive timely assistance. ******* my current review of March 2026. If anything customer support has gotten worst. Called three times to schedule the start up of my system and yes, I have a contract. It appears they have dropped an overall scheduler and went to a section scheduler. Was told she is busy and will return my call. My last year of having them manage my irrigation system. Very sad

Great service. Fast and friendly. Called one afternoon and the next morning they were installing a…read morenew water heater. Options and suggestions were given making an easy choice for us. The installers were knowledgeable, friendly (even with our 2 dogs) and polite. Highly recommend

They came recommended to me by a good friend, and now I'll recommend them to everyone I know. If…read moreyou need an experienced and honest plumber, stop scrolling and call this family owned company.