Cancel

Search

Twistedpassion Pools and Maintenance

4.3 (4 reviews)
Open 8:00 am - 10:30 pm
Updated 3 months ago

Request a quote

Response time

1 day

Response rate

100%

Services - Twistedpassion Pools and Maintenance

Pool inspection

Pool chemical testing and balancing

Twistedpassion Pools and Maintenance Photos

You might also consider

More like Twistedpassion Pools and Maintenance

Portfolio From The Business

Sponsored

Recommended Reviews - Twistedpassion Pools and Maintenance

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of A W.
0
1
0

2 years ago

Business owner information

Photo of Christopher M.

Christopher M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Twistedpassion Pools and Maintenance

You might also consider

Capital Hot Tubs & Saunas - Fairfax

Capital Hot Tubs & Saunas - Fairfax

3.9
(50 reviews)
$$

Sorry to have to write a bad review. Bought the Grandee from the Fairfax store about 5 years ago,…read morehas worked great except for the cover lifter. Getting service this year has been a nightmare. I replaced the entire mechanism for ~$1200 last year. This year (in March 2026), it detached from the hot tub, rendering it unusable in the prime spring weather. - I spent the last 10 weeks trying to get someone to come out to repair it (offered to pay full price) but no reponse. - Initially spoke to someone in the service center, who told me I needed a "bracket", and that it was on backorder. - A month later (in April), I reached back out to service center to check on status. I was told the original person I spoke to was no longer with the company, and the part wasn't the issue. - I asked to speak with a manager; was told to speak to Jeff. - Left multiple messages with Jeff, but he never got back to me. -Filled out the "service form", also no response. After 10 weeks, I got fed up waiting and went the DIY route. Located YouTube instructions on how to remove the panel. Once I did that, I saw the plywood they used to re-install cover lifter last year (which bears ~150 lbs of load btw) was only 1/8" thick, which would explain why the mechanism failed. I installed a 1" board, then remounted the screws on the lifting arm and closed up the panel. Fingers crossed, this will do the trick. As mentioned, the tub works mostly as advertised; Hot Springs equipment is great. However Capital Hot Tub doesn't seem to care about customers once they've made their purchase. The whole point of paying a premium price is to avoid this kind of hassle, and not have to DIY fix your stuff on the weekend.

Sauna purchased 1 month ago under warranty. Door improperly sealed causing water intrusion…read more Multiple attempts to resolve ignored. Currently escalating through consumer protection.

Twistedpassion Pools and Maintenance - poolservice - Updated July 2026

Loading...
Loading...
Loading...