went on Yelp on a Sunday evening and posted that I needed someone to look at my hot water heater as…read moremy water was just lukewarm and the thermostat was showing 100 degrees. Within minutes Brian reached out to me and helped me troubleshoot potential issues, I sent him some photos so he could be best prepared to fix the issue when he arrived the next morning. He showed up within the time he said he would be here, I received a message when he was on his way. He was very upfront about all pricing and what he was working on and explaining everything he had done and what future options could be if I wanted to replace it. My hot water heater is now working as intended and we can now take hot showers again.

Brian descaled my heartless water heater and was very professional and friendly. We just bought an…read moreold home and he explained the service over the phone and again in person. I called a couple other places for an estimate but Carter Quality was the most affordable. Will definitely be calling again for future plumbing issues and maintenance

You should absolutely steer clear from this unethical company. Expect broken promises,…read moreself-imposed installation dates they won't meet, and to be left hanging repeatedly. Sadly, you cannot count on Chris to keep his word, or even care about his commitments. What he is good at, is blaming everyone else in the world for his failing to show up or communicate with you. He'll never call, never update, never show, up, and generally not follow up. There are many quality pool companies out there. I highly recommend you find one more trustworthy than this one. IT makes me sad having to write this review, but I was given little choice, based on Chris' clearly just not caring -- and leaving my family hanging.

Very rarely do I have to leave poor reviews. But, this one is definitely necessary…read more We decided to use Chris and Gehan of GN Pools because we needed a pool inspection prior to purchasing our new home. Chris seemed very knowledgable on anything pertaining to pools and his quote for pool restoration was right in the middle (not too high, not too low). When the pool renovation started, the sub-contractors worked fast and seemed to do a thorough job. The problems all began with any services Chris and Gehan rendered themselves. We had originally selected a tile, which they failed to order in a timely manner. When they got around to finally ordering the tile, it was backordered. I actually had to find another distributor myself for them to order, and then they charged us more because it wasn't through their discounted supplier. They said we could pick another tile or be delayed by an undetermined amount of time. The communication with either Chris of Gehan is extremely poor. I don't know how they run a business. We would call, text, email without a response for days. There was never a definitive answer or timeline for anything. Their estimate at the beginning versus what they actually charged was off by over $8000! Finally, they charged us over $25000 for a pool restoration and then didn't even finish the job. They never completed the caulking around the perimeter of the pool -- we have reached out multiple times regarding this issue without response for weeks. It's very, very unfortunate. Please, use our experience as a lesson. Do NOT use this company!

I reached out to them to get an estimate for a new pool project. They scheduled a time to come for…read morea site visit. The morning of, I get a text from the owner, I cannot make it, I need to run sum errands. I will be there on Monday. I replied and asked if he can come early Monday, given I have to go to work, no response. I called a on Tuesday, the person apologized and said he will be there Friday morning at 9. No one shows up, I called on Saturday, the lady who answered the phone was very rude, telling me they are busy with a big project in WV. If you cannot take on a second project, don't schedule a time with new clients, and if you cannot make your appointment, call and inform the client.

Trying to alert VIVA about the fences around their sight. The phone system will not take messages…read more Many promises but no progress. They have written and stated the weekly updates would be supplied. No responses. Now after opening dates we are not being told anything further.

After addressing a shower leak in our home, Osaro will be our go-to guy for any plumbing needs. He…read morehandled the repair carefully and was reliable and communicative throughout. Best of all is his commitment to doing a great job. He helps you resolve the problem at the core, not just a band aid fix.

I have a water shut off valve under my kitchen sink which need to be replaced and it stuck during…read moremy DIY try. I finally gave up after several attempts with help from youtube. Then came here and broadcasted SOS. Osaro responded pretty swiftly with a realistic offer. He aslo make sure what he need to bring for my job by asking necessary info. Came to my house on the same day in the evening and finished the job in short time. Osaro is friendly and very professional. If I need any plumbing need in the future, I will call Cox Plumbing!

Very responsive up front, but when it came to the details it appears they were no longer interested…read morein repairing my pool hear pump. Ghosted and then a no show at appointment time.

Joshua was amazing. He was quick to responses and very very accommodating. He was flexible on…read moreschedule and provided in depth knowledge and advice. I will 100% continue to use his services in the future.

We have been loyal satisfied customers of Finn's Pool Service for more than 30.years. Owner Sean…read moreFinn is great and so is his top service guy Curt. We will use Finn's as long as we have a pool. We recommend Finn's highly.

Had a really great experience with Finn. My landscaper dropped his lawn mower in my pool (lost…read morecontrol, silly mistake) but it ended up leaking gas and oil into the pool. We called a couple companies who said they could not really assist (I maintain my own pool and dont have a regular company I call for maintenance). When we called Finn, the dispatch said they would leave him an urgent message but he might not get back to us until evening. Instead he called within 10 minutes, told us to turn off the pumps immediately and that he would send someone over to start draining it. That occurred within 45 minutes of the call. We explained that in 4 days we were having a pool party for my moms 70th birthday and he Finn did an excellent job - drained the pool, arranged for a power washer, and water delivery service. They were fast, responsive, and knowledgable! Would highly recommend and I plan on using them for opening/closing as well.

Glenn is always quick to respond and his crew is prompt and knowledgeable. He will figure out the…read moreproblem and work with you to determine the best solution. Highly recommend!

Mr. Swann is a master plumber who is very competent, reliable and trustworthy. My extended family…read moreand I have used him for various plumbing jobs while I was living in Upper Marlboro, MD. When I sold my home, I knew I could count on him if anything went wrong with plumbing (fortunately, it did not). He was my go-to plumber. His prices are reasonable and competitive and he does great work. I definitely recommend!

Brian, owner of Speedy Water Heaters, had our gas Hot Water Heater installed the next day. Noah,…read morehis technician, had to replace part of flue and a bunch of baselines and copper water pipes. Our old house has had so many plumbers adding mater lines, it looked like spaghetti! Their price was best of 5 companies that we called. We are very satisfied with water htr, quality of labor and excellent service. Wish we could give him more than 5 STARS. Betty/Bill Annapolis

Very professional and friendly. Brian showed up, was very friendly, and did a great job installing…read moremy water heater. Highly recommend