I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

We had Great service, the drivers were on time, very pleasant and friendly, and beautiful cars.read more

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

Wonderful time with our driver Will heading to T Swift!!! He was perfect. And the owner was a…read morebreeze to schedule with.

Do not reserve a limo from Prime Time Limo in Chichester. Very nasty business owner. Nasty…read moredisposition. Took my reservation two weeks before event. When time came they said no reservation was done. Person who took the reservation was half asleep. Never gave a confirmation number and when called back they were very very nasty.

We have used DL many, many times. The owner takes enormous pride in his fleet of vehicles. I highly…read morerecommend that you contact them the next time you need a ride to the airport or when you're going out and about the town and want a designated driver.

This was the most professional and reliable car service we used for two full weeks while in…read morePhiladelphia! Highly recommend! RL

This was the first time I utilized a limousine service since I moved back to Pennsylvania six years…read moreago. Line Limousine was excellent! I wish there were a 10 star rating, because that is what I would give them. The Chevrolet Surburban was spotlessly clean and elegantly appointed. The ride was smooth and comfortable because of both the quality of the vehicle and the driver, Samir. The best part of this trip to Penn Medicine was Samir. Both my wife and myself cannot extend enough praise to do this man justice. He was prompt, professionally dressed, and personable. Most importantly, he was extremely attentive to our mobility issues. He provided patient and skilled assistance getting into and out of the vehicle. The step into a suburban is very high and I would not have been able to get in the vehicle without his kind assistance. To further praise his help, let me tell you what he did when he came to pick us up at the medical center. He parked on the street next to a generous curb so as to provide an additional step to allow greater ease on entering the vehicle. He came to the driveway of the medical center to assist us in walking down the graded driveway. This was both professional and personal attention to us. Without reservation, I highly recommend Line Limousine. You will not be disappointed.

We used Line Limousine for traveling from our home to the Norwegian Cruise Line Ship docked in…read morePhiladelphia. Both drivers were prompt, communicative, professional, safe, and had spotless vehicles. Will use again!

I was going to Lucky Strike in Philadelphia with a group I am involved with and we took…read moreMid-Atlantic Limousine. The limo was very large and made up of large cushions rather than specific seats, which was nice. Further, the walkway was very large as well and the food was high, so getting around was a breeze, especially compared to other party buses. The driver was professional throughout the time and arrived on time. The driver also got us to Lucky Strike very quickly. The bus also had some cool amenities including overhead party lights, a mini-refrigerator and a Bluetooth speaker. Many of the guests loved the speaker as they could connect music through their phones to the bus. Altogether, this is a great bus company with nice staff and amenities.

I recently had a medical emergency in my family and had to cancel within 24 hrs. Despite my…read morethorough explanation, they charged me the full fee, including gratuity!! In conversations with various drivers, the "gratuity" the company changes on their bill never reaches the drivers. Poor management and sleazy operations. Use Paoli Limo instead.

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

Highly recommend. I had a very early flight and needed to be picked up at 3:45am (on a Sunday). I…read morewas very nervous to use a ride share app because it's not guaranteed and they can cancel last minute. They assured me their rides were guaranteed. Yes they are more expensive than Uber or Lyft but the peace of mind was worth it. The driver even arrived 15 minutes early and helped me bring my bags into the airport! They make you feel like a celebrity. I won't hesitate to use them again, especially if I have an early flight.

I had them pick up my son, his wife and our grandson on Xmas eve at PHL. They did a great job.read more

We had the pleasure of being transported by the wonderful Geoffrey this past weekend for my cousins…read morewedding. The venue was about 40 minutes outside of Philadelphia, of which we arrived in comfort and style! The shuttlebus was more like a luxury coach bus, with a max capacity of around 38. Extremely clean comfortable and a smooth ride! Pick ups for both going to the venue and going back to the hotel from the venue were on time and efficient. Geoffrey's communication was appreciated, along with his thoughtfulness and small attention to details, like keeping headcount and helping older guests off the bus, along with being open to waiting a few minutes while still being cognizant of the time schedule. Thank you for your reliable service on this very special and important day! I highly recommend this company for any transportation needs and if you're able to request a driver, Geoffrey is a top notch professional!

Shame of King Limo ! Went to the Trusit Golf Tournament yesterday with my wife. Being disabled and…read morehaving to use a Rollator we checked with the PGA about parking and handicap transportation. We go to the designated handicap parking and we're happy to see a handicap van waiting. The van was empty and just sitting there. I walked over with my Rollator to get on and the older white haired driver said he wouldn't take me unless I was in a wheelchair ! We tried to reason with him and show him I was truly disabled. He said for me to walk down to a coach bus 100 yards away ! I can't even get onto a regular bus. Luckily we found a parking attendant who went to him and told him to drive us to the course ! Needless to say we were upset. After 30 minutes he finally took us to the tournament. On the return we luckily found another King Limousine handicap van driver who was incredibly nice and helpful. We appreciated him. When we returned to the handicap lot the same older white haired driver was still sitting in his empty van doing nothing. Hopefully no one else has to be subjected to such miserable service.