Showing up on time and picking me up afterwards! I've waited…read moretwo hours for rides. They need to show up on to me and be more reliable

last Thursday Aug 13 ,2026 the unprofessional action taken against me is beyond disgraceful,…read moreI was left in Tremont Ave , for then 4 hours giving me 20 minutes every time I called!! I started at 2:59 the last call at 7pm in which a driver called to pick me up , when I was already on the bus ride of 2 hrs to get home !! I'm a dietbetic in which I hadn't eaten and fell so sick I will follow up this situation with my insurance do it don't happen to others

Loved my driver Marcello, really nice guy and on top of it. Their prices are so fair. My whole…read morefamily used him after I did.

The dispatchers are rude. They hang-up on you. They are not accommodating. DO NOT USE THEM!!!…read more They need to be put out of business.

I was a driver for Senior Ride Transportation for almost 3 years and I loved doing my job…read more.. Helping people is at the core of what they do. As an ex dirt bike racer I assure you I know a thing or two about injuries and pain. All the drivers and employees show the customers great care. I went above and beyond to encourage my patients on the way home. Those of the Faith I even prayed with, over, and for. Everyone from Mgmt, to dispatch, to the techs who service the vehicles and kept them up n running gives it their all. From a former insider it's clear why Senior Ride is the BIG DAWG in the medical ambulette transportation field in NY.

I worked here as a CDL driver with over 10 years of experience, and this was one of the worst jobs…read moreI've had. The manager, Jesus, is unprofessional--gets sarcastic instead of solving problems, calls drivers "bro," "dude" and expects us to take broken buses to the mechanic ourselves. Buses are constantly in bad shape--AC doesn't work, lifts break, and they're always dirty. Passengers complain, but nothing changes. PTO is a mess too--every time I didn't feel well, it turned into a big issue, even though I always worked overtime when asked. After I quit, they didn't even direct deposit my last paycheck--they mailed it without warning. That tells you everything about how this company treats its workers. If you're thinking of working here, don't. Read the reviews. It's not a serious or respectful place.

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

The professionalism in service is top tier I look forward to working with kasme in the future for…read moreall logistics med transportation in the future!!

From the owner: We specialize in the transportation of medical supplies equipment and etc. read more

They have a very nasty girl working there that hangs up on the customers! Also they send very old…read morecars that breakdown in the middle of the trip and you get stuck without anyway to get to your destination! I would not recommend them! They're very unpredictable and unprofessional!

Called a cab for my mother and instead of the person trying to let me know the last 4 of the…read morelicense plates and time. Just give me time rushing me off as if people still call them in and don't really use Uber or Lyft. Just for the damn driver to go to the wrong address and not call to confirm that he was near

Be aware that although they do take credit cards, unlike a yellow or green cab, they are going up…read morecharge you an extra fee to use it. And even if you ask about their credit card policy they will not warn you about this fee. My already high $55 fare jumped to $60. If I had known I would have just built in time to go to the bank for cash. When you call they will just take your destination and quickly hang up as soon as they mention how long you'll have to wait. If you didn't hear it, or you have a question you will have to call back. Srsly. No follow up questions allowed w/o a 2nd call. So listen closely. Cars are usually in very good condition and drivers are generally courteous.

WARNING: PREDATORY BAIT-AND-SWITCH SCAM & UNPROFESSIONAL SERVICE…read more DO NOT USE KISS CAR SERVICE. I booked an SUV with them for Monday, August 17th, to move my belongings from the Bronx to Long Island, and the entire experience was an absolute nightmare from start to finish. First, getting a reservation was a mess. I was left on hold for 15 minutes before having to hang up and call back. When the dispatcher finally answered, he was completely unprofessional, continuously calling me "sweetie" over the phone, which made me feel incredibly uncomfortable. Despite the terrible phone etiquette, he explicitly quoted me a guaranteed flat-rate of $170 cash for the long-distance trip. On the day of the ride, the scam began. The driver sent a link where the screen suddenly showed $200 instead of the promised $170. Then, once he actually arrived at my house in a black Toyota Highlander SUV, he aggressively changed the price yet again, demanding $250. Because all of my heavy bags, my mom, and my sister were already packed and trapped, he blackmailed us into paying $80 over our original phone agreement when we had no other choice. To make matters worse, the driver mentioned his daughter went to Princeton University, so you would think he would have some empathy for a stressful college move-in day. He didn't care at all. The moment we arrived, he completely refused to lift a finger to help us unload. While I had to rush off to find the check-in tent to grab my dorm keys, he just dumped all of my heavy storage bins, suitcases, and packages onto the sidewalk, leaving my mom entirely by herself to scramble with the luggage. Kiss Car Service pulled a predatory, deceptive bait-and-switch scam on a student and left us stranded on a stressful moving day. They are dishonest, exploitative, and incredibly rude. Save your money, avoid the harassment, and just use a standard Uber XL instead. 0/5 stars.

Ambulette with 2 man assist was great. Picked us up on time even during a thunderstorm. The men…read morewere very friendly and helpful. They were able to bring my husband up 16 stairs. Definitely would recommend this company to others. NYC Fly Wheels is out go to transport. Thanks!

This is the worst company! I booked a $600 one way ride to a hospital with a bed. They canceled the…read moreride about an hour before and I had to switch to a wheelchair ride. That ride came 45 minutes late! The wheelchair didn't have the foot pedals on so the elderly passenger had to keep her feet up. Then the wheelchair lift didn't work properly in the van. We were late to our hospital procedure. Would have been better off in an uber! Tried to get a credit and they wouldn't call me back. Find someone reliable if you need medical transport!