Absolutely wonderful service and quality service. Thrilled with the workmanship. would highly recommend!

I was rearended a few months ago and just getting around to writing this. The other person was 100% at fault so I got their estimate and went to one of their insurance companies approved shops. Picke this one in part for convenience and in part for past reviews. They were great!. They had to go back to insurance company for an adjustment so took a little longer but the car came out in perfect condition. Looked like new. Paitn matched perfectly. Very satisfied. read more

if u dont like save time just come this place , I've been waiting almost 8 hours for my brakes to be replaced. They have my car on the machine, but nobody is doing the work. read more

Accidents can be so stressful. Everything about my experience was so easy and stress free, thanks to Alpha Collision. The owner takes such pride in his work. They really go above and beyond here. I couldn't be happier with the quality of the work done. My new Rav4 looks perfect like nothing ever happened to it. I've been a customer here several times. Professionalism, honesty, superior work and customer service is something you will always have at alpha collision. read more

Alpha Collision Center - Before Alpha collision - Body Shops Near Me - Arlington, Massachusetts

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I am extremely happy with Alpha Collision! Customer service is excellent. They went above and beyond my initial corrosion issue fixing numerous dents on hood trunk and roof from a hail storm at no extra charge. They worked with the insurance company to get maximum coverage. I truly felt their investment in making my car beautiful. Great people. Great final result. Strongly recommend!!! read more

So if I could give more than 5 stars, I would have. I am not at all a personal friend or relative although I felt like I was one as I got to know Ark and Tony. They went above and beyond to get my Audi look like it was never in an accident. Ark stayed till 10 pm one night to get my car back to me like he had promised. He will work with your insurance to get the best for you the customer. I wish them all the best. read more

Very good customer service. They will work with you to make decisions about repairs and insurance claims. They went above and beyond my expectations and were both competent and professional. They handled my bumper repairs and headlight replacement, and I am very satisfied. I would highly recommend them! read more

Brought my Audi to Alpha over the summer based on the good reviews here to repair a dent after someone backed into me. Unfortunately, turned into quite the saga with Alpha. Told 3 weeks, turned out to be 6 weeks. Upon finally getting the car back noticed some sloppy overspray and a couple of other issues but didn't care. Sloppy but nothing major. Then, noticed the blind spot monitoring was not working. They said they would reach out to a dealer and call me back to get it fixed. Week goes by no call. Reminded them again and got it to a dealer. They needed to replace all sensors that were damaged during the repair, because it worked when I dropped it off. Ok, I let that go too, ultimately now after a total of 7 weeks had my car back and read that blind spot monitoring can be sensitive. However, the last straw was this week noticed the rear defroster is not working. Yep, Alpha again. Had a reputable glass company look at it and the glass was reinstalled improperly at Alpha. This also caused the AM radio to malfunction, but I never listen to AM so never noticed it. Could not bear the thought of going back to alpha ever again in my life, so paid Titan Auto Glass to fix it. Who are wonderful by the way. read more

My car had significant damage, and they did a beautiful job repairing it. They were very kind and helpful and went the extra mile to advocate with my insurance company and get things done right. Went the extra mile and also helped me out with a fix to an issue insurance wouldn't cover. I hope I don't have to, but I would absolutely return if I had another collision. read more

Outstanding customer relations and excellent quality repairs. Owner is upstanding businessman with deep knowledge of insurance issues. Do business again in a heartbeat. read more

I just like their quickest towing and friendly + professional type of combo behavior from the auto body repair experts in Boston, MA. recommend to all car lovers. Thanks read more

They replaced a front panel and headlight on our late model honda crv. The original quote was for used parts to save us money. When that was delayed they ordered new parts at no extra charge to us. when I picked up the car it looked great and they also repainted the hood - not in the original quote and, again, at no extra charge. Turns out the hood had been repainted previously, had a few chips and the color didn't quite match, and they wanted it to look right. very good service! read more

I have been in and out of many body shops in my 45 years experienced, this one I excessively appreciated. From the reception, conversation of repairing processes, to the final handling of the job showed the super workmanship, honesty and confidence. I suggest to anyone who should consult your car's body need with this shop. Highly recommended! read more

The new ownership went out of their way to be responsive, professional and thorough. They were great. It was clear they were trying to optimise the price of the repair. The work was fast and everything looks great. I would definitely use Alpha Collision again. read more

I drive a Bentley and was rear ended couple of weeks ago, was referred to Alpha Collision Center by a friend, will strongly recommend , excellent service, certified technicians, they do more than they promise. read more

Exceptional service! I brought my Jeep Compass in to the service after a hit and run. The bumper, quarter-panel, tailgate and taillight all needed work done. The staff was very accommodating around my busy schedule and even finished a day earlier than promised. Great work and affordable price, will definitely come back for future needs. 10/10 recommend this place. read more

This place was on my list of insurance approved places, but only had one review. It was a good review, however, I was wary. They let me come in so they could assess the damage (a tree branch fell on the hood of my new Forester during a snow and wind storm) and then I drove off while they ordered the parts and a few days later, I dropped my car off for a replacement hood. It only took 3 days! I was told 2 originally, but still... 3 days is really impressive. And the work looks good. They even washed my car for me right before I picked it up. read more

What needed to be done: Replace passenger side headlight, bracket, front bumper and all corresponding hardware. Fixed rust spot on wheel well. Fixed dent in drivers door. (hit a deer years ago in MD, moved here and failed Mass. inspection b/c headlight wasn't aligned properly which forced us to get this fixed.) Review: You don't see service centers like this everyday. I called to see if they could give me an estimate on our cracked bumper and semi-broken headlight and I was told to bring it in right then. I did and he went over it, brought up a computer program and priced everything out he'd need. He wrote down the labor costs and presented me with an estimate of $1155.57. He mentioned he would look for an aftermarket headlight b/c they are usually cheaper and I appreciated that effort. We had to wait 2 weeks to bring it in only because he was on vacation. We dropped off the Prius on a Sunday night, dropping the key in the slot. Since everything is done so low-key, he asked we just put our phone number on the seat of the car and he'd call us when it was done. On Tuesday, I called and he said it was in the shop and he'd call on Wednesday when it was done. We were out near Arlington on Wednesday around 3pm so I called and he told me it was all fixed and to pay, I'd need a check as he doesn't take credit cards. After getting a check, we drove to Alpha and the car looked brand new. Not only was the workmanship top notch, they washed the car, too. He told us that he fixed the dent in the drivers door (which was done in a parking lot at some point in the last 6 months) which we didn't even ask him to do. Going inside, he brought out paper and began listing what he did, he then asked, "How much did I quote you?" I couldn't remember the exact amount so I estimated $1100, which he said was good. He also told us he got us a Toyota headlight as it was only $5 more expensive. We had one other estimate done for the work at Auto Body Clinic in Reading. While the man there did a more thorough look-through (popping the hood), he said he'd have to repair ___ and ___--he pointed to numerous things inside the car near the bracket at the headlight. Also, he would have to replace the fender (which wasn't done at Alpha to my knowledge) and paint 3 parts (hood, bumper and fender/front quarter panel) of the car for the grey to match, which Alpha didn't do or they didn't mention it and did it anwyay. The verbal quote from Auto Body Clinic was $1800-2,200 and he wasn't sure about even that b/c he wouldn't know until he got in there. We will go back to Alpha if we ever need car work done again. read more

Very good experience -- as the parent of a teenager who no longer has car privileges after three strikes, I have had to patronize the local body shops, and I decided to branch out since the big shop elsewhere in town isn't that pleasant to deal with and is always tough to schedule. I pulled into Alpha, was warmly greeted by the owner and he said he could get our work started promptly. I decided to go for it on the strength of just two reviews here (which is why I came back to add one, they are not really on their Internet game at Alpha). Anyway -- quality work done in 5 days, they were proactive about updating me on progress. I hope to be out of the market for body work for a while (it has been an insane 4 months) but would return here. Nice people good work. read more