Would never return under any circumstances. There is some good .The folks who work there are decent people but the boss Steve is miserable. Debbie is gone. After I picked up my car I found issues, confirmed by others , but I didnt even go back because I didnt want to deal with him. If you're going through insurance, you'll be fine-theres rules and a protocol. But if on your own you are in the "wild Wild West' to quote a nearby business. You;ll see many of these 5 stars are old. There is no John. Maybe then it was better. read more

Dewire Bros was very reliable. They did a great job fixing my car! They did in the predicted time frame without any issue. I definitely recommend their services. read more

The team at Dewire is heroic. Today they saved not only a vacation, but a very valued friendship, too. At 6:00am, my husband backed out of our garage and right into the front driver's side fender of our friend's car that was parked in our driveway. Our friends needed to leave at noon to catch a flight. I called Dewire as soon as they opened at 8am, to see if they could possibly take a look at our friend's car and possibly repair the damage. I held my breathe and prayed. From Deb's "Come on in and we'll take a look.", to Steve's "I can't make any promises, but we'll see what we can do.", they were so helpful and kind and AMAZING. When we returned only 3 HOURS later, the bumper was dent-free, totally smoothed out, re-attached and perfect. As Deb told me when we came to get the car, "They take great pride in their work." It was totally evident in every respect. A totally amazing group of professionals and skilled craftspeople here. Courteous as well. With a sense of humor to boot (helpful in upsetting situations). They saved not only our friend's vacation, but also a very valued friendship. HIGHLY RECOMMEND read more

I originally went to Dewire Brothers Auto Body in Newton based on recommendations from a few of my friends who've had work done there. The prompt, professional and courteous service provided by Steve, John and Debbie cannot be beat. Working with them was hassle free! They emailed their estimate to our insurance co., ordered the parts, called me after ordering to let me know when all would be ready so we could schedule a day good for me. Since then I have used them on many occasions with our six company vehicles, and I would not take them anywhere else. The service and quality this place offers is top notch. I can see why my friends spoke so highly of this place. For anyone who needs body shop work this is the company to use. read more

I want to express my gratitude to Dewire Broth for perfect service. Everything was done really good in very short period of time with wonderful Debby's assistance. L.Bronstein. read more

Dewire's does great work but maybe slightly more expensive. You get what you pay for. It always has cars waiting outside. It is very near the Newton Marriot and several MBTA buses, 5 blocks from Auburndale train station to South Station, 2 miles from Waltham train station to North Station. read more

Unfortunately we have needed auto body work several times through the years. Fortunately we discovered Dewire and have used them a number of times. Their work has been uniformly excellent, including their attention to detail. They have always delivered prompt, courteous, and on time service. Highest recommendation! read more

I foolishly smashed my car backing out of my garage. I have been doing business with Dewire for many years but I wasn't sure if this dent was worth repairing. I was told that the cost to replace the fender would be $2000. I asked if there was a way to repair rather than replace because the car wasn't new but I like it a lot. To repair the dent/deep scratches would cost me $300 and the hood another $200. I told Steve, the fellow in charge, just to repair the dent and paint over it. When I went to pick up my car, I was astounded because it looked like new and he painted over the scratches on the hood for no charge. I could not be any happier with the work they did and their generous spirit. This was a totally unique experience and worth reviewing. read more

In mid May, my Kia Soul was hit by a very large SUV and the damage was major. An accident where you are at zero-fault is bad enough but an accident during Covid-19, well that initially caused me even greater stress and anxiety. My family has been getting their cars repaired at Dewire Bros. Auto Body shop for the last 40 years and after recently moving back to the area, my dad said to call them immediately and see if they can see me today to evaluate the damage. Debbie answered the phone and told me to come on by. Upon pulling in, I could see someone was already waiting outside for me with a mask and gloves. It was my 1st time needing my car repaired in the Boston area and after meeting Steve, the Body Shop Manager, I knew right away I was in great hands. He was so personable, instantly lowered my stress, explained the damage in a way I could understand and answered ALL my questions. He gave me an initial estimate and explained the insurance process in more detail than anyone had ever given me. Steve then offered to speak with the woman who hit me to relay the details of the damage so we called her back together right then and there. I know basically nothing about cars so working with someone who is so knowledgeable, honest, genuine, kind, and extremely thorough was exactly what I needed. Steve's friendly and caring nature put me at ease and he warned that my car was not safe to be driving more than the 4 miles home and the 4 miles back to the shop. The day after the accident I spoke with the insurance company and that was the 1st and last time I had any communication with them because that same day, I dropped my car off at Dewire Bros. and Steve and Debbie took the reins. They could not have made the process more seamless or easy for me and Debbie worked with Hertz to have the rental car waiting at the shop so all I had to do was sign some paperwork and within a few minutes I was headed home to let them work their magic. Car accidents are stressful but Steve and Debbie are professionals and honestly made doing business with them a wonderful experience. They called to give regular updates on the repair status and confirmed my concern regarding my brakes so they also replaced the brakes for an incredibly fair and competitive price while repairing damage caused by the accident. I highly recommend them and not only does my car look amazing and drive better than it has in years, they returned it looking pristine, inside and out and even cleaner than the last time I got it detailed! From start to finish, the service was impeccable and they did an incredible job. I am now a loyal customer for life and will never go anywhere else. (You shouldn't either!) read more

This is a poorly run business with dishonest ownership and appalling customer service. They caused significant damage to my vehicle in the course of service, refused to repair it, and then denied responsibility. I brought my vehicle to Dewire to have several thousand dollars worth of hail damage repaired. The initial time frame projected for the work was five days. The work ultimately took a week and a half, with no updates ever provided by Dewire. When we finally were able to pick up the car, we arrived to find that in the process of the repair, the windshield had been shattered (Dewire had not let us know that this had happened and had not repaired the damage). When we brought it to the attention of the salesperson took full responsibility for the damage and instructed us on how to have it repaired ourselves and to file a claim with Dewire at fault for the damage. About a week after the glass was repaired, we received a call from our insurance indicating that Dewire was denying all responsibility for the broken windshield and was claiming that it had been broken when we brought it in. When I called Dewire for an explanation, since they had accepted full responsibility at the time of the incident, the owner of the company John Kerey said that we "didn't have any proof" that they had broken the windshield, and then HUNG UP on me. This is a criminally dishonest company, take this and other reviews as a warning. read more

Great shop. Decent turnaround for work. Clear communication. Had an issue with the work that was done and it was rectified fast and professionally. Thank you all very much. read more

Professionalism, customer service, and a sense of humor, what else can you ask for when you need your car repaired. I was in an accident and they handled everything. From having the rental car agency there to meet me, providing an accurate estimate, working with my insurance company, and doing a fantastic job, the people there took care of everything and made it a seamless process. The team is very professional and the repair work was perfect. It also helps that they are very flexible and have a sense of humor. I care about my car and depend on it and want the outside to look perfect without spending a fortune, if you feel the same way, this is the natural choice! read more

My car was hit on Martha's Vineyard and I took it To Dewires for an estimate and service. The entire staff was top notch, friendly kind, helpful and extremely professional. Not to say that the new bumper looked like the day we drove the car off the lot when we purchased it! I was on an extremely tight schedule as I was leaving for Florida for the season and I had to coordinate with the boat schedule to get my car on and off the island. They not only worked with me, they finished the car before the agreed upon date. There is no other place I would go to have auto body work done. I can't thank the staff enough from the people in the office to Steve who worked on my car. They are the best to work with. They communicated with me whenever they received information from the insurance to when the parts would be in. I rate them 5 stars out of 5 stars!!! read more

This is a classy shop. My first impression was when I brought a bent wheeled walker to them to see if they could help me straighten. They not only straightened it, but refused to charge me! My second impression was a year or so later when I had them fix a dent in my hood. It's an old car and not going to be over my deductible, so I just paid cash to have them make it look as good as possible without repainting. 30 minutes later the hood looked terrific. Not like new, but given it's an 11 year old car, this dent was almost invisible compared to the rest. I'm taking it there again today for minor work. More on that soon. Oh. Ask for Steve! read more

I brought my Tesla to DeWire Brothers because I wanted to sell it, and it had dings and scratches in a number of places. I wanted DeWire to make the car look brand new again...and they did! Jon and Steve took a lot of time with me to make recommendations about what work should be done and the options that would give me the best value. I was a little nervous having a non-Tesla shop work on the car, but I'm so happy that I trusted DeWire to do the repairs. I was stunned when I picked up the car. It looked as good as the day we bought it from the dealership. Thank you, Dewire Brothers! read more

Dewire Bros Auto Body - Body Shops Near Me - Auburndale, Massachusetts

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Please stay far, far, far away from this auto body shop. They charged me $240 for a new tire but they just rotated my messed up tire so that the damage was hidden on the inside. So they literally tried to charge me for a new tire that I never received. Liars! Dishonest and predatory shop. read more

I highly recommend Dewire Bros! They repaired my auto recently after providing a highly competitive quote. Scheduling the service was friendly and efficient. The work was fast, and the car looked beautiful when I picked it up. The complimentary wash and vacuum were the icing on the cake. Thank you! read more

My car door was hit, Dewire did the repair because of an arrangement with my insurance co. When I got my car back, the door never closed properly. I took it back to Dewire twice. Both times they were rude, claimed to fix it, and I swear it was no different. Eventually I gave up, and just lived with a door that didn't open easily and that I had to slam hard in order to close properly. It also rusted heavily right at the repair, within two years. read more

Fantastic service. Following a fender bender, Dewire Bros worked out all the insurance issues with my insurance agent, arranged for my rental car to be waiting for me when I dropped off my car to get it fixed, and had a brand new looking car for me when the repair was all done. I just dropped off my rental at Dewire and then left with my car. What could be better than that? Great repair work, timely, professional, pleasant people, first rate. I hope to not have to go back there again (as that would mean I need more repair work to be done), but if circumstances require it, I would go back without hesitation (and so should you). read more

Steve, Scott, and Sue are a pleasure to work with! The really listen and go above and beyond when it comes to customer service. There work is top quality and I would recommend them to anyone! They stand behind their repairs and help manage the insurance company for you and will even arrange to have a rental car ready when you drop your car off. A+ read more

AMAZING! The people who work here are amazing! So nice and accommodating with A+ customer service. I brought my car here after an accident because my boyfriend did 5 years ago and recommended it with his fantastic experience. You can tell they really care about their customers and try to help lessen any stress you may have. I would definitely come here again with my service. Thank you!!! read more

These guys looked at my car and took it for repair the following day. I had no idea how to go about having my dented bumper and scratched driver side fixed, this team was honest and helpful and they did not give me a run around. They also gave accurate quoting the first time around and did not steer off that. I will definitely go back! read more

Steve, Scott and Sue treat their customers like family, rarely do you get this kind of client care these days! They are professional, kind, honest, and upfront - what more could you ask for?!? I would highly recommend them for any body, collision or suspension needs! read more

Scott you are awesome! Did a fabulous job on my rear passenger door and tire area. This is my second accident that you guys did a fabulous job with! Hopefully I won't see you anytime soon! But if I need too I will be calling you! read more

Went into the curb while parking my Altima, and the bottom of my bumper came out hanging. Went to these amazing guys on a Friday evening 5 PM, no complaints about the timing, didn't make me wait, came out with two bolts and fixed it up and DID NOT charge me anything! Humanity still exists :) read more

I had a great experience here. Scott and crew were genuine, transparent, kind and really helpful. I honestly got the car back in better shape than when I left it and the price was on the lower end of quotes I had received. Highly recommend them. read more

Just picked up my car. These folks are terrific. I was clueless about how to go about getting the damage repaired, how to deal with the insurance company, the rental, etc. They could not have been more helpful, friendly, and just plain nice. They did great work on the car. While I sure hope I won't have to go back, I can't recommend these guys highly enough. read more

stay away... i was duped after i wrote my first review that was so nice it got filtered.