Doesn't get any better. Great price, on time, and passed inspection. What more could we ask for?read more

I called Alpha fire to find out whether it was necessary to have the fire sprinkler system in my…read morehome checked. I feel the information I got on the phone was misleading. The women told me that many people get their system inspected once a year implying that it was very important to have an inspection. It turns out virtually no residential user does that, businesses do because their systems are required to be inspected once a year. She also told me that the cost would be $250 and it might only take 45 minutes and wanted to be sure I was OK with that. I said yes. It didn't take 45 minutes it took under 10 minutes. All the technician did was turn a water valve on for less than a minute to see if the bell would ring. It did and he was done. He would've been done in five minutes except he couldn't get the valve to turn easily. The technician said he never been asked to do a residential inspection before. I paid the $250 but feel misled and ripped off.

Professional, knowledgeable, and reliable! What more could you ask for out of a local business?…read moreWould definitely recommend to anyone looking for a fire protection business or service. Thanks!

Amazing company, very helpful and knowledgeable. They care about your business and educate your…read morecompany on how to be safe. Great service.

Our chickens would be dead and our house would be full of smoke (with our dog inside) if we weren't…read morehome when Whittle was doing fire extinguisher training next to our home. Who thinks lighting a fire next to a building and letting all the smoke go in its direction is okay? Our chicken coop was completely filled with smoke & it started to fill our house. They laughed it off like we were being unreasonable, when it should be common sense to not fill ANY building with smoke.

I called as I had sprinkler head dislodge, and it was on a stairwell and very difficult to…read moreaccess..the next day they sent Ken the owner out and he fixed it in 5 minutes ...he was so personable and chatted to me ...while he fixed it . It was so professional but such a pleasure .. then when it came time to pay, he said he would bill me later ...and when I contacted the office they said it was on the house!!! Please support this local company...they are so nice ,most companies would not come out for a small job like this ,they come out, next day....and the communication was spot on. If the owner is fixing things you know I got the VIP service.. Could not be happier .

We can only express how much we are impressed with Smith Alarm …read more They installed a security system to our Commerical building in Arroyo Grande. Everyone from Scott from sales to Brit and Racheal in the office. They are so professional and courteous. The quality of their service , the value ,the knowledge of their products are unmatched. The installation Technician "Nacho" went above and beyond to make sure the security gate worked properly along with the alarm systems. He stayed till everything worked perfectly and even installed our Fire Departments Knox box for the final on our building after we had a fire the previous year. We are so Happy with this company knowing our building is secure. Thank you Smith Alarm we are grateful for all of you! Commerical property owners in Arroyo Grande

I cannot say enough good things about Smith Alarms. From the excellent customer service in their…read morescheduling office, to the 3 installers who showed up to do the job, you want to use this company if you care about the security of your home or business. Scott, Kent, Dylan and Junior were all excellent communicators and patient in explaining everything they were doing. I'm no tech genius and getting up there in years, so if I can quickly learn a home security system that I can use both on my home TV and on my smart phone, anyone can. But only if you have the right people to do it. Smith Alarms may not be the least expensive, but they provide excellent quality equipment, installation and service. Highly recommend!

The technicians came and plugged all the right buttons I'm really appreciative of them. Their shoes…read morewere tied. Their shirts were tucked

Zero stars if I could... currently a client and can never seem to get a hold of anyone. I'm having…read morean issue with the systems installed (again) and I've called 5 times today hoping someone would answer... I can't even leave a message because the mailbox is full!? STAY AWAY FROM THIS COMPANY -if you value your time!