They did great work on my seepage pit and were very honest. They even gave me money back after finding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. [[HIGHLIGHT]]They answered promptly, set up the appointment with me, and were generally very friendly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]On the day of the appointment, someone from the office called me and let me know that the service techs were on their way.[[ENDHIGHLIGHT]] The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10 read more

[[HIGHLIGHT]]Explained everything clearly.[[ENDHIGHLIGHT]] Showed me the roots causing problems . Made a plan for next visit

Prompt, professional service at competitive prices. [[HIGHLIGHT]]The staff is very responsive.[[ENDHIGHLIGHT]] They serviced and inspected my septic tank, left the site clean and took the time to answer all my questions. read more

Alpha Omega Plumbing & Septic - Modern, well maintained equipment. - Plumbing Near Me - Hesperia, California

I just had my tank pumped. From the time I made my appointment, to the courtesy call that they were on the way to the guys actually showing up, this company was professional and so nice. It wasn't my first time dealing with them but I didn't do a review years ago. I wanted to take the time to mention the professionalism and I recommend them to those looking to have work done. read more

They were amazing and I HIGHLY RECOMMEND THEM!! [[HIGHLIGHT]]They answered all my questions, were extremely knowledgeable.[[ENDHIGHLIGHT]]

[[HIGHLIGHT]]Alpha Omega has been our go to company for over 20 years.[[ENDHIGHLIGHT]] They are always on time and very courteous. The job is always done to our satisfaction - from setting up the appointment to clean up. Recently their truck accidentally knocked over our mail box. They brought posts and gave as twice the amount of money that would be needed to fix the mailbox. [[HIGHLIGHT]]We cannot say enough about the company and its staff--they are great!![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great service was able to book an appointment easily and came on time.[[ENDHIGHLIGHT]] Quick and quality service

Had Alpha and Omega pump out our septic tank. Very professional, very helpful and knowledgeable. Will definitely be using them again.

[[HIGHLIGHT]]Very polite, very knowledgeable and explain every question you have.[[ENDHIGHLIGHT]]. They are a little more expensive.. But it's definitely worth it!! I have used them 3 times now and always come through for me!! Thank you Alpha Omega!! read more

Amazing and professional service from the moment I scheduled the service everything went smoothly.

[[HIGHLIGHT]]The owner is one of the greatest guys I've ever met.[[ENDHIGHLIGHT]] His workers are all top-notch very professional extremely happy with the job done would recommend to anyone. read more

Horrible service and reliability, they left my outside water running when they left my house and luckily I drove to my house to see what work was done and found the water had been left running for hours and fludd front yard and down the street and into the neighbors house. [[HIGHLIGHT]]My house was in escrow and when I contacted Philip with alpha Omega he said it was not there problem but they were the only ones working on my house that day as well I had to take time off work to show them where to find the Leach pit and ask them to please turn water off at the water meter and they didn't do that at all.[[ENDHIGHLIGHT]] I will never recommend Alpha Omega septic service due to por workmanship and they took two weeks longer to complete. read more

Top quality work and great prices. [[HIGHLIGHT]]Quick to respond and can take care of all your needs[[ENDHIGHLIGHT]]

I didn't have an issue with this company and did consider using them for services. [[HIGHLIGHT]]the Women I spoke with stated to book a date and time she would need me to fill out a auth form and provide a credit card ONLY for booking the date.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I thought it was weird and questioned why they truly needed the credit card, I questioned what they would charge to it? She denied everything and stated it was ONLY for booking and guaranteeing the date.[[ENDHIGHLIGHT]] She emailed me the auth form but I didn't fill it out yet. Fast forward to the next day, I get a call from "utiliquest" stating they need access to the property. Luckily I'm gated and they couldn't get in. I wasn't home... I ask what they are there for and who hired them, they stated alpha omega put in a work order for septic locating. I know where my septic is and I specifically told them that. Now looking at the other reviews, the credit card was probably to charge me for septic location without my knowledge ALSO when I never officially hired them. At this point I definitely won't be using them. Very shady business practices. read more

Alpha Omega Plumbing & Septic - Email stating I need to sign and return the work order and credit authorization to remain on their schedule. - Plumbing Near Me - Hesperia, California

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Beware - Unethical Practices and Questionable Certification Process We hired this company to certify our septic tank system because they were the most affordable option. They came on a Wednesday, opened the septic and the pit, and the supervisor on site said everything looked good and gave the go-ahead to cover it back up. He even took a photo to send to the office. [[HIGHLIGHT]]By Friday, we still hadn't received the certificate, so I called. They apologized and said it would be sent soon.[[ENDHIGHLIGHT]] Later that day, a different supervisor named Bill called, saying the certificate would fail due to "deterioration" in the pit and that he was on his way to give us a quote. He arrived and quoted us $6,300 for repairs, insisting it had to be done before closing escrow. This raised red flags. We asked for an invoice and a copy of the failed certificate. The report they sent had no photos or video evidence of the alleged damage. We contacted three other companies for second opinions. All of them said that proper procedure includes showing the damage on-site and providing visual documentation. None could give an opinion based on the vague report we received. We requested the original photos, and the company sent two blurry, unhelpful close-ups. This only increased our doubts. We then hired a second company to re-certify the system. They opened the pit, ran a video camera, and confirmed there was no deterioration. We received a passing certificate from them. It's clear to us that this first company tried to take advantage of our situation, assuming we'd pay the $6,300 just to avoid delays in escrow. Please be cautious and get a second opinion before agreeing to any repairs or certifications from this company. read more

The bathtub began filling with water while I was doing laundry Saturday morning. [[HIGHLIGHT]]I called THOMPSON FAMILY PLUMBING they answered my call 10 minutes before they opened and showed up 20 minutes later.[[ENDHIGHLIGHT]] It cost me 340.00 to find out I would need to have my septic pumped. They said they could do it for a little over 1400.00. He recommended I have the seal on my toilet replaced and would do it for 350.00. I decided to wait and call around on Monday. I had my septic tank pumped for 449.00 and was quoted 60.00 for the gasket. They inspected the toilet and said I didn't need it done. Glad I waited. They worked quickly and fortunately the gas company recently marked my property so it made things move faster. They were very educational. I would highly recommend them. It would have cost me less for an emergency call on Saturday then I paid for both companies coming out. read more

I've been using Alpha Omega to clean out my septic tank for the past 9 years plus. On the most recent empty out, Alpha Omega informed me that my septic tank would need to be replaced soon. It was deteriorating and the division wall within the tank was starting to fail. I decided to inquire about changing out the tank. The price quote I received from Alpha Omega was slightly under $5k. I decided to shop around and call a few other septic companies in the area. To my surprise they were a little higher priced than Alpha Omega, but not by much. Being that I was familiar with Alpha Omega I decided to stick with them. Their schedule was about a month out. When they finally came to do the work, I received the fateful news that my leach lines were corroded and needed to be replaced right away. The only problem was that the city of Apple Valley no longer allowed leach lines to be set in place. Instead I had to get a seepage pit, and it was going to cost an additional $2k. At this point there was no turning back so I agreed to get it installed. The entire install only took a few days once that little kink was worked out. Then it took about another day or so to get the permit sign-off from the city of Apple Valley without any issues. The entire project out the door was $6 shy off $7,500. When I talked to friends and relatives it seemed as though it's the average cost of what a new system would cost. The only minor complaint was that the two clean-outs were sticking about 6" above ground. One of the clean-out wasn't an issue because it was next to a planter, but the other clean-out needed to be cut down slightly. I called Alpha Omega and voiced my concern, so they came out the very next day and cut it down to where no one can trip over it. Overall I was very pleased with the efficiency from Alpha Omega and it would recommend them to my friends and family. read more

Alpha Omega Plumbing & Septic - Corroded leach lines aren't even visible - Plumbing Near Me - Hesperia, California

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We would highly recommend Alpha Omega for your Septic Tank services. We shopped around and found them to be the best value.They arrived for the inspection on time as well as for the services they provided. They explained the process to replace the seepage tank and completed the job accordingly. William and Daniel did an incredible job putting our yard back together. They placed the decorative rock back into place so that it did not look disturbed. While they were here the crew recommended ways to insure our system stays in good working order. The staff members are friendly and courteous. They have a loyal customer from here on out. Thank you Bill for the great experience. read more

Great work guys! After months of trying to work out our own solution a friend recommended Alpha Omega, mostly for parts, but I thought I'd give them a call to get an estimate. Not only was the estimator at my house the very next day, he gave me a straight forward and inclusive price that was only a few dollars higher than if I would have rented the backhoe and done it myself! The crew was able to push up my install from 'a week or two' to 'next Friday' and then to that Monday morning! They arrived early and knocked a full septic replacement with 70' leech line inside 5 hours. What's more is that they even smoothed and cleaned up the yard before they left. You'd barely even know they were here. This IS the company you want when you need plumbing or septic work done! Hands down, a great experience. Thanks again for your help. read more

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Just had the owner of the company, Bill, here to give me an estimate on replacing my septic. He's the only estimator and it didn't take more than 2 minutes for him to insult me because I was explaining what his staff told me when I had my tanks pumped a few weeks earlier. Saying "You know best, you're the plumber". To which I replied "OK thanks anyways but I don't need your service then". He then said "it's people like me that give him gray hair". Called me a "SUNT"?! As he walked off saying "See you next Tuesday. Think about what those initials stand for". Spelling wasn't his strongest suit obviously. I even have that part on video as you can see the still shot of him walking off my property towards his white pickup truck. He doesn't need the work, nor does he deserve it. His staff are extremely pleasant including the ladies at the front (Alma, Megan, Cynthia and the crew) but this business needs to rot if Bill is part of it. People like this think just because they have money they can treat others however they want. Don't spend your money with Bill, find another company and give them your money instead. A truly bad person in my honest opinion. read more

Alpha Omega Plumbing & Septic - This is the still from the video as he tried to insult me with his comment and scurried off. - Plumbing Near Me - Hesperia, California

We have never had septic and this was our first time. From the initial call. The girl on the phones was extremely nice and informative. The crew that came was great fast and efficient. We will definitely be using them from now on. I love company's like this that are all around great read more

Recently serviced my mother in laws house out in oak hills, pumped her septic and installed 6' risers to the tank for next time. Nothing but professional, on-time, and honest. Would recommend again for any and all plumping and septic needs! Thank you! -Annie Swords Oak Hills read more

I needed my septic tank replaced and they saved me a massive headache with how fast and helpful they were through the process. They were very professional and courteous, I would call them again. read more

Just want to let anyone know that this company really should be awarded for honesty and customer service. Bill and all in office are the best they really have taken my septic issues and have taken care of it for a fraction of their own quote! Where can you find any contractors like that! read more

Never use this company for your septic needs. They try to charge for work they do not do and complain back to you when you call to dispute. I dug the holes to uncover the lids. Their guy showed up and said he couldn't pump out tank. I said okay and called somebody else who did it and charged less. [[HIGHLIGHT]]Bill and his rude office girls (Nicole, Meghan, and Cynthia) still tried to charge me $289 and then $189 and I said no thanks because they hadn't done anything.[[ENDHIGHLIGHT]] Never call them for work if you want it done. [[HIGHLIGHT]]Disputing the ridiculous charge....Had to give the one star to make the comment. Wouldn't give them any stars for my experience with them[[ENDHIGHLIGHT]] read more

We live here in Hesperia and and had septic problems called them and they were right out they pumped it septic and then said we needed a new pit, The men were wonderful thank God the weather that day was cooler a man from the company came out and gave us a quote, we call around and found they were the BEST so they said they would do it all in a couple of weeks got a call and they did it right away the clean up was great we can not find anything wrong that they did, They are the best. Dean C. read more

Where do I start? Alpha Omega started with me when a business that I had bought used them for their septic tanks. Shortly after, I added all 3 of my businesses grease traps to their regular responsibility. They had always done a great job, but when a different company quoted a repair for an underground pipe break, I asked Bill from Alpha Omega to quote the identical job and his bid was almost half the other guys. Needless to say, they did that job for me and finished quicker than they even quoted. And to top if off most recently, Bill and company took care of a complicated plumbing problem I had at my house. As good and trustworthy as they come in my opinion. He takes care of all my plumbing issues at all three of my Gator's Sports Bars! read more

The amount quoted was astronomical for septic replacement. They were prompt on appointment and the video viewed of everything was awesome to see. I just could not afford it. Very professional read more

We were due for a new leach line and had it scheduled for December 31. On the 22nd we received a call, "We would like to give you a early Christmas present and can be there tomorrow morning, December 23rd. Awesome crew shows at 7:30, on time!! A few hours later, after tunneling under a dunce and concrete pad, we had a brand new leach field with a yard that was left better than before the project. Today I received a PDF of the project layout!! Hands down best service, best communication and seriously worth every penny of their affordable price. Thanks to the whole crew!! read more

We wanted to get our septic pumped. Not only do they have very affordable and reasonable prices, the office team is very courteous and nice when you call. They answer all your questions. The septic professionals that came out really know their stuff! On time, and just great! They did an awesome job! read more

where to start with this awesome company! they gave me a great estimate for a new septic system that was much cheaper than everybody else!! [[HIGHLIGHT]]some of the best people I've talked to and were beyond helpful to me![[ENDHIGHLIGHT]] thank you so much!! read more

These people are DAMN smart. The took the time to educate me, and find ways to help me and save money. Even on the one occasion we disagreed, heatedly, they came back with a very discounted estimate for the job. I'll stick with these people, and recommend them until they make mistakes. And over a period of many years, Thanks read more

Great company, great price, great communication. Project is done way ahead of schedule. Installed a new 750 gallon septic tank and Leach pit. For a shitty job pun intended they did a great job read more

Alpha Omega Plumbing & Septic - Great job - Plumbing Near Me - Hesperia, California

Gave me bad information ,They said they would be back the next day to correct that . I took the day off work to meet them and they totally left me hanging very un professional and I will never use them again. read more

was shopping around after getting a quote from another local(big brand)company. alpha omega is the Only one that called me back. Frank came out and was great explaining and walking me through what i really needed and why without making me feel like a dummy. Even though Nicole in the office was rude and condescending when i called to make a payment over the phone I would use them again because Frank was so awesome. The team even left my yard looking better than before they got there! read more

We were so glad we called AOPS. We originally called them out to service our septic system. Their price was reasonable. During the septic service, the technician noticed that our seepage pit had partially collapsed and was needing repair immediately. Bill from AOPS contacted us and quoted us a great price to build a new seepage pit. They had the job completed in 3 days. Would highly recommend them for your septic and plumbing needs. read more

Bill and his team were wonderful. They replaced our old septic system with a brand new heavy duty one. They are affordable and will work with you. If you are in need of a new septic tank and are panicking about the cost, my husband and I highly recommend alpha Omega. read more

Excellent folks! After calling one service I've used before and being told it'd be a week before they could pump out our full tank, I called Alpha and Omega. The very nice lady filled me in on what they would do and how much would cost I opted to dig out the hatches. Big mistake, after digging 1 out I was thrashed. I called back and her reply was, "no problem, well be there in about 2 hours." 2 hours later clean and polite gentlemen arrived and got right to work digging out the second cover, pausing ocasionally when I asked a question. They cleaned both tanks, checked the line for obstructions, and suggested a few ways to combat roots. Simply put, an excellent experience of a poopy job. read more

Alpha Omega Plumbing & Septic - My messy dig and their square neat tarped dig. - Plumbing Near Me - Hesperia, California

Not necessarily happy about the need to have my septic system replaced but I am happy to know there are still people that do their job cheerfully and competently. If my memory serves I've dealt with 10-12 AO employees since '14. Everybody from the office staff to the service guys have been a pleasure. Unfortunately my backyard became a disaster zone in the process but the guys went above/beyond to leave everything better than when they arrived. read more