Ralph and Rita to the rescue once again. My (only) six-year-old water heater's pilot went out. In the old days, I would run down to Lowe's and pick up a thermocouple and install it myself but I was brought up to speed by Helping Hand when they informed me that my water heater model required a different kind of part, a "thermopile" that must be ordered out of state. After waiting two days, the part came in, Ralph and Rita came out and.....the part was still unable to resolve the issue due to a low voltage reading. This meant that I would have to keep ordering other associated parts until the problem would be resolved. Ralph also discovered a separated baffle which should have been attached at the top of the tank, resting at the bottom of the tank, with no way to reattach it, which really was "baffling". He kindly suggested the possibility of having an entirely new tank installed, one where if parts were to fail, he would have access to replacing them locally. As it was suggested, so it was accomplished. They were kind enough to go out and obtain a new water heater and accessories that same day, diligently working into the evening after a long arduous day from other jobs prior to mine, until the install was fully finished. Once again, it was a friendly and professional experience with efficient, thorough and desired results from start to finish. read more

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged resulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem! read more

Great service for a great price! I cannot recommend them enough. Kind, responsive, and the repairs are made to last. Thank you!

Helping hands has done two projects for me so far a water heater inlet repair and a water supply added to a kitchen. This may be one of the best plumbers in the area. I do my research before I get anything done in my house and with the reviews this business has received it made me comfortable to go with them for service. He came and did the job and left at a very good rate and did not add on excess fees that most plumbers in the area do now a days. I have not had any big projects so I can only base my review on small projects but they will get my plumbing needs from now on no mater what the project is. read more

Our toilet had a very slow flush. I called and asked for some information. I set up an appointment and they arrived within the time frame stated. I wasn't home, my mom let them in, but they kept in contact with me the entire time. Explained everything and even sent me pictures of the problem. I'm very pleased with their service and highly recommend them if you are having troubles with your drains! read more

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Never have I ever had such a great time getting a garbage disposal replaced! I received a text reminder the night before, they kept me informed of their estimated time of arrival throughout the scheduled timeframe, and texted when they were on their way. They were an absolute pleasure to work with. I will contact them for any future plumbing and drain issues and recommend them to my friends and family. Thank you, Ralph and Rita! read more

I have hired helping hand plumbing and drain services several times. They show up when they say they will show up their prices are great and when they do the job you don't need to have somebody else to come out and fix what they've done they are wonderful wonderful wonderful and I highly recommend them. ~Wendy Cañez read more

Helping Hand Plumbing & Drain Services is the real deal and lives up to its numerous five star ratings. I was so impressed with the quality of their numerous five star reviews that I found on Yelp, I made sure to save their contact info for myself, before sharing it with a friend who had needed a plumber. Fast forward about two years... Yesterday I called Helping Hand Plumbing to repair a water leak by my water meter. Rita and Ralph came this morning, diagnosed the problem, explained what was needed to replace the connection to the water meter and the cost. I had full confidence in their bid and did not hesitate a moment to accept it. It took a few hours to complete the job outside in hot weather, but the repair looked like a work of art. If you want a plumber who is kind, competent and reasonably priced, call Helping Hand Plumbing & Drain Services. You'll be glad you did. read more

I contacted Helping Hand plumbing to get a quote for replacing a kitchen faucet. What I thought would be an easy project turned out to be much more of a challenge. Ralph did not give up and was determined to complete the job. He and his wife were very helpful and friendly. I would highly recommend them! read more

Helping Hand Plumbing & Drain Services - New kitchen faucet - Plumbing Near Me - Apple Valley, California

Had an issue with the kitchen sink. Ralph and Rita came out the next day at the time they said they would and fixed the issue. They took their time to make sure the issue was resolved. Thanks again for fixing the problem. read more

Friendly, helpful, trustworthy company. They go the extra mile to make sure the job is done right.

I was in the market to get be my old water softener removed. I reached out to Helping Hand Plumbing through my Yelp app and they were quick to set up a free estimate. They kept in constant contact leading up to the estimate and arrived on time. They quoted a great price and even recommend removing an old leaking valve. They were great to deal with and completed the job within a few hours. It's been a couple of months and the work is hold up. Would use and recommend again. read more

Bought a new (old) house and had a few quirks with the plumbing. Ralph was nice and prompt. Helped us out repeatedly, and we will call Him again if we need anything else. Update: Called Ralph out again to hook up 2 new sink drains and faucets in the kitchen and bathroom that are part of our ongoing remodel. He did a great job! Everything looks beautiful and functions perfectly. Thanks again, Ralph! read more

Helping Hands Plumbing is now the only plumbing service our family will use. Called early morning about a leaky water heater, few hours later arrival. Completely professional, polite, courteous and reasonably priced. We ended up needing a new water heater and the installation looks perfect. You can see that it wasn't just carelessly installed. The integrity of this husband and wife team has won us over. Thank you so much for your great work and not charging outrageous prices. We feel relieved having found you. Hopefully we won't see you again too soon though lol. read more

The best ever!! Had work done in March and totally forgot to leave a review. Personable, professional and absolutely the best! I had a great time chatting with Rita while her hubby took care of my garbage disposal. I will definitely use this business again in the future. Thank you for your professionalism and recommendations for places in Arizona. Be Blessed! read more

I am definitely using them if I have anymore plumbing problems. I had the same problem before but the plumber didn't really fix it. They got the job done pretty quick and at a reasonable price. Great job guys. Thanks again. read more

So thankful I found Helping Hand!! To start, Rita was so great on the phone. She gave me the exact info I asked for, and scheduled me for the next day. Then, there's Ralph. What a great guy. He fixed my problem expertly, and didnt try to do a bunch of extra stuff just to drive up the price (which he definitely could have!) He patiently explained what my options were, and even showed me how to fix a problem myself, if I wanted to. He also beat the price I was quoted by another company. Not looking forward to having anymore plumbing problems, but if I do, I'm calling up Ralph and Rita for sure. read more

Today I had the pleasure of meeting Ralph and Rita. I had a troublesome water leak in my shower and it involved removing a part of a wall to repair. The work was done quickly, well and the price was right. I feel fortunate to have found them. Any more plumbing problems - I know who I will call. read more

He is on time and got job done. He explained everything before he did the work. I recommend him.

Ralph and Rita are my life savers!!!!!!! My water heater stopped working and they were able to get my pilot light back on after Cisneros Brothers Plumbing told me it was not fixable. If you want honest people that provide excellent customer service definitely call Helping Hand Plumbing. These people are good hearted and they actually care about their customers. They fixed my heater no charge all they had to do was turn on the pilot light. Cisneros was trying to rip me off and tell me I needed a new system for 2500. Definitely call Ralph and Rita first before getting ripped off by someone else. read more

I just want to say, this company is the BEST and most Honest Plumbing company I've ever used! Ralph was on time, Professional, and took extreme care to protect our landscaping while replacing on main shutoff valve at our house. AND... Despite the domino effect of issues that followed, requiring extended hours of work and the replacement of our pressure regulator, Ralph only charged us for the parts and not for the additional labor. When i worriedly looked at him thinking this was going to cost a FORTUNE, Ralph told me he was only going to charge me the labor rate he originally quoted. WOW!!!! What a company! When he finished the job he even had me inspect the area he repaired to make sure is was to my liking. I would not hesitate recommending Helping Hands Plumbing to anyone! Will definitely use them again. read more

I will never call another plumber but Ralph!! I walked out into my garage, only to be met by water slowly flowing on the floor. I traced it back to the water heater and knew I was screwed. We rent the house so I contacted the landlady and she called her handy man. The Handy man came out the next day and told me that he wouldn't be able to help us until Tuesday......It was Thursday and my wife wasn't about to wait 5 days for hot water. My wife asked for recommendations for a plumber in the area and we were immediately pointed towards Helping Hand Plumbing! Ralph showed up the next day and saved the day! He replaced the water heater and all of the piping since everything was very outdated. His workmanship is outstanding and he's a great guy to talk to, plus he gave us a military discount. I couldn't be more happier with the service that Ralph and Rita provided! read more

I'm the type of person who likes to take care of my own repairs when I can regardless of what they are. I'm not afraid to take on a challenge, but I also realize when I need to call an expert to take over. That being said, it's refreshing to know when I need help, there's someone who will be honest and do a great job. Ralph and Rita from Helping Hand Plumbing are exactly that. They care more about their reputation than they do about taking advantage of people who can't do something for them self. I contacted Helping Hand due to what I thought was a main line stoppage. Rita gave me an estimate over the phone and made the appointment. Ralph showed up at my house right on time, and he explained what he was doing every step of the way. A short time later he determined that the problem was simply a clog that was too deep for me to clear out. He took care of the problem and actually wanted to charge me less than the estimate. read more

Ralph and Rita Hopper are great!! She was so nice and friendly over the phone. Ralph came out and resolved our water issue in which the hot water would not stay hot. It would turn cold in less then 5 minutes. He was very friendly, and knowledgeable in his field. I would recommend this company to any and everyone for their plumbing needs. They offer military, police, firefighter, and senior discounts. How a customer is treated is what makes or breaks their loyality to a company. They have our loyality. Thank you! read more

Ralph and Rita are very professional and honest plumbers, imo. They are upfront about charges and even showed me an invoice for the part I received. I used them twice, including a water pressure regulator replacement, and I will use them again in the future. read more

Helping Hand is the best plumbing company around! We had called into our home warranty for our water heater and the company they sent out was AWFUL. We called Helping Hand for a second opinion, and they were able to get to us the day after I called. Ralph came and gave us an honest estimate and his recommendations. We also had him fix a leak in our shower plumbing, he was fantastic! Everything works perfectly now, even better than before. Huge thank you to Ralph and Rita, they have both been more than helpful to us! Highly recommend them for any plumbing work you need done. read more

I can't recommend Helping Hand Plumbing enough. Ralph and Rita went above and beyond with a hot water issue we had. They could have just replaced pipes and valves to make extra money while finding the problem but instead did the extra work to be sure we weren't spending money for nothing. They did the extra investigation on their time at no cost. They came in to our home and did a great job, repaired the problem which looks great and cleaned up afterwards. Will be using them for all of our plumbing needs. They are good honest people read more

Had a leaking sink a broken washer pipe and hose spiked that leaked in the back yard. I found helping hand in yelp and decided to call to make an appointment. Customer service was great friendly and the quote for the work was reasonable. Ralph explained what needed to be replaced and checked everything. I am please with the work and would recommend helping hand for anyone that is working for quality work! I will be using them in the near future if anything else is needed at my home! read more

Wow! I'm very impressed with Ralph's professionalism, plumbing skills, and kindness today (5/30/17). Ralph was booked until Friday but on his way home stopped by for me. Ralph unplugged both sides of our kitchen sink which had standing dirty water for over 24 hours. Thankfully his machine to clear the line fixed it quickly. It was such a pleasure to chat with Rita too and they are both super easy going people, I could have spoke to both of them for days. It's hard to find quality businesses like theirs in the HD. Thank you HH for your great customer service. This will be the only plumbing company I will be calling from now on and so happy I found your services :-)))) read more

Can't say enough about this company! They were EVERYTHING I look for in a service company and more. From the first conversation with Rita to set up the appointment to the minute Ralph left my house after doing a great job. Kind, personable, professional, fair and so eager to please. Would highly, highly recommend. read more

Prompt service and thorough work. Had a leak and very low water pressure, also the builders of the home I'm in did a poor job on their initial installation. Helping Hand made sure to fix all my problems and some. Thank you!! read more

Helping Hand Plumbing & Drain Services - Plumbing Near Me - Apple Valley, California

Our water heater was leaking miserably, and was probably as old as time. I called Helping Hand Plumbing Saturday morning and Rita was very polite. She was able to give me an estimate over the phone and scheduled me for an appointment on Monday! I had two other plumbers give me estimates, but thanks to other Yelp reviews and their reasonable price, I stuck with them and glad I did! Ralph was prompt Monday and stayed within the estimate given by his wife, which was awesome. He explained the job thoroughly to me and had my old tank out within a few hours. He returned with a highly rated water tank and had the whole thing done without a hitch! The customer service is fantastic and I really appreciated that he even made sure the water temperature was safe for my two young children. I am grateful to know that I can call on them in the future for my plumbing need! And they honor a military discount. Thank you Ralph and Rita! read more

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We hired Helping Hand Plumbing to do some repairs before selling my parents home following their passing. Ralph spent extra time making sure the work was done properly and although there was other work he could have done, he recommended that it be done by a handyman who would likely be able to perform the work for less cost to us. I was so pleased with his honesty! Also, while he worked, I mentioned that my husband and deceased father were veterans and he actually offered to return my already written check to me as he wanted to offer a military discount. I was so touched that he worked so hard and still wanted to acknowledge their military service. read more

I cant recommend these people enough they just came and helped me in time of need. Besides being just plain great people with integrity the work is top quality, fair pricing, dependable, fast service and doesnt try to make job more than what it us in order to up charge. Call them first and support local small business we need more services that operate just like them read more

My neighbored had a clogged toilet. I got in contact with this company. They were so easy to deal with. Send someone to their house to actually fix the problem. Nicest guy showed up. Got a call from the office a day after to follow up! Highly recommend. read more

Fast, courteous, and efficient. Rita called me to say they were going to be a little late, and a few minutes later Ralph showed up and fixed my problem in about 15 mins. I will definitely call them again if I ever have plumbing problems again. read more

I have owned over 1,500 apartment units, now own 24 units in the Hesperia and Apple Valley area and have been doing this for over 30 years and have found a very reputable, knowledgable, honest and affordable plumber. Rita is always on the ball in constant communication with me and such a pleasure to talk to. Ralph always troubleshoots the problems and fixes it right the first time so I don't have to worry about my tenant calling me back to report the problem was not fixed. Lastly they are fair and affordable and are not going to rip you off. read more

Helping Hand Plumbing does professional work , highly recommended this family owned and operated business very friendly and affordable..

Excellent service for an honorable price. They came to my home a few months ago and installed new pipes because the old ones were cracked and leaking. They offered a reasonable price and did an excellent job. I haven't had any issues since. They even called to help me prevent mold growth under my sink. I would definitely refer them to anyone. They are now my go-to people! Also they are very friendly and kind people. Five stars all around great service ! read more

Great family-owned business. A plumber who really loves what he does and it shows in his work. Get service, friendly and very affordable.