alpha plumbing in pasadena, md charged me $140 yearly for backflo check up and alpha never did the backflo. My water heater was not accessible without three brackets attached. These brackets three of them were never installed without the brackets a plumbing company would not have been able to do the backflo. Alpha Plumber...... Water was suppose to flo out into a bucket to properly do backflo. I watched the Alpha plumber do the backflo and he never put water into a bucket as part of the backflo process. I had another plumber come and tell me that alpha plumbing could nothave ever done the backflo without the three brackets attached. The second plumber attached the brackets. I asked for the 5 years of $140 dollars back from alpha plumbing 410-255-5998 410-863-3346....8813 fort smallwood rd pasadena, md 21122. I have sent certified tracking mail to his address to get back a refund of $700 for work backflo not performed at all. I have received no response from alpha plumbing. Please do not use alpha plumbing for backflo or any other plumbing needs. read more

If I have not Previously reviewed ALPHA, here on Yelp, I certainly have elsewhere. Great Service! Great Plumbers! Great Office personnel! Seriously, a plumber friend of mine moved away and said 1) these guys were the best around. And... 2) you could trust them. He was right on both counts. And, I have used them 4 or 5 times. read more

Bottom Line: Professional, friendly, transparent and reliable plumbing services. I was building a wet bar and I needed to route plumbing to the area for a bar sink and ice maker from an adjacent bathroom. I decided I was going to contract this work out and I found Alpha Plumbing on Yelp. Alpha was able to come out quickly and assess the work to be done and they subsequently provided me the quote. My job required a total of three trips to the house - the first for the assessment, the second for the rough-in and the third for the final plumbing hookup. All three appointments were easy to schedule and the plumber, Brian, was on time, professional, transparent and respectful of me and my home. Brian would notify me when he was on his way and wore a mask while in my house. He was very efficient with his efforts and effectively communicated what he was going to do and how long he expected it to take. The project tuned out terrific! Shout out to Bob too! Coincidentally, the day after my wet bar job was complete I had a non-related plumbing issue and Alpha Plumbing quickly dispatched a plumber to my house which had four gurgling, bubbling, spewing and "geysering" toilets making a mess of the bathroom. (Turns out the county failed to notify my community of their plans to violently flush the sewer lines.) Once again the plumber, Liam, was super friendly, respectful and knowledgeable and called me when he was on his way. My experience with Alpha Plumbing was wonderful! During the course of my project and fake-emergency I communicated with John, Lorraine, Liam, Brian and Bob and everyone was so incredibly awesome and exemplary in their execution. I am very glad to have such a wonderful plumbing company in my contact list. read more

What an awesome company! I had an emergency sewer backup and flooding in my basement on Monday. Alpha Plumbing was able to have someone come to my house within only a few hours of my initial phone call. Brian and Billy diagnosed the problem immediately upon arrival. Really nice guys. A joy to talk with. Put my mind at ease. They also found a leaking toilet and fixed that as well. I also asked them to install a new toilet while they were here and they completed this additional task as well with unequalled speed, skill, cleanliness and professionalism. Can't fully express how grateful and impressed I am You guys really set the standard of what is possible for service professionals. Thank you for always talking great care of my family and I! read more

Alpha Plumbing - Newly installed toilet. - Plumbing Near Me - Pasadena, Maryland

Kitchen Faucet Install... the Installer representing this company.. unacceptable behavior... installer initial energy upon entering my home was unprofessional.... walked out on job without any explanation... call the Company.. he had already misinformed them what took place.. made complaint with management.. interested to see how management will respond.. noticatied Lowe's Customer Service... I hope this is a misrepresentation of Alpha Plumming... read more

These folks were amazing! Took time to explain while diagnosing our plumbing problem and they were quick to help us shore up our backed up septic issue. Also capped and covered an open flange on first floor and changed a seal on toilet that had been leaking. Extremely fair and affordable. Thank you guys so much! I will call again if needed andnI recommend them highly. read more

Friendly, fast service. Technician explained the issue and provided possible options and his recommended option. Once a decision was made, he made repair in less than 30 minutes. read more

Highly recommended! They were thorough and very professional! We were in a jam with leaking water in bathroom but unable to determine where it was coming from. They were quick with same day service. Very affordable! read more

Nice people but they didn't get the job done and took my money. It was hard to get on schedule with them because they work only M-F business hours. They replaced shower handles but then 3 months later the handles became loose and water wasn't flowing out properly. It makes a loud vibrating noise and water doesn't come out at all unless you play around with it a few times. I finally got them to come back to check it out and they only told me that to correct the problem I simply needed to turn the handles in "a fluid motion." Imagine that? I was turning the handles incorrectly and that was the problem? I had fun telling people that story. Well the problem persists even after turning the handles fluidly. So now I need to find someone else who can actually fix it. Good luck if you go with them. I really wanted to like them because they seemed like nice people and they were reasonably priced, but ultimately it comes down to fixing the problem. And they unfortunately failed to deliver. read more

All I can say is good luck with getting them out to your property. I moved my schedule twice to accommodate them but they announced they couldn't come less than an hour before our planned time. Respect your customers enough to give them a 24 hour notice at least. Very irresponsible read more

I can't tell you how incredibly grateful I am for this company! My elderly mother was having a sewage backup problem and was so worried that it was going to cost way more than she could afford to pay. The techs came in and were able to clear the roots out and suggest a solution that buys us some time with the bigger issue. Jamie & Billy were great and if I could get them a raise I would!! My mom literally cried with relief (and so did I). It can be so hard to find honest, competent and compassionate company's these days so we will be telling all our friends & family about Alpha!! read more

Fast and reliable service... Hired them to redo bathroom and was able to have them come out the same week to do the work! read more

We used Alpha Plumbing for backflow preventer testing which is required in Anne Arundel County. They were able to come to us the next day and were on time, professional, and reasonably priced. We'll look forward to their service again next year. read more

They cracked my hard floor and they charged me for the helper also. They are rip off. When i complained, they guy wanted to pay me $25 to fix the hardwood. They are Ridiculous. read more

Alpha Plumbing - The crack in the hardwood . - Plumbing Near Me - Pasadena, Maryland

Very responsive, even tried to help us troubleshoot over the phone before bringing them in. They really work to help you address the problem. Came up with a couple of ideas, recommended the most cost effective first before trying the money suckers. Great customer service and work and haven't had a problem since. read more

They were on time competent and went above and beyond what they promised. I would highly recommend Alpha plumbing and have used them multiple times. They have fixed all of our plumbing problems with courtesy and professionalism. read more

Pros: Their service was extremely responsive and professional. Cons: The cost to replace a leaking faucet was an astronomical $670. This was a standard kitchen gooseneck that they should have carried in their truck. They billed me for time to go buy the replacement faucet which was fine, but first they went to a specialty store and sent me a sky high price. I had them go to home depot for a more reasonable price, and was charged for both trips. Excellent work, extremely professional, but I am still recovering from this financial blow. read more

We have used this firm twice now. They are so efficient. They schedule calls promptly, arrive on time, and work efficiently until the job is done. read more

I have used this company twice in the past 2 weeks. I can't say enough good thing about them. They work quick, clean, friendly, knowledgeable you name it. I would highly recommend to anyone needing a Plummer. From our first job which was minor to a large job that required the county they were great. read more

We were introduced to Alpha Plumbing in 2010 when we moved into our house. They have put in a gas line for our stove. Fixed a leak on one of our toilets. Put in a water line for our new refrigerator. They've fixed water line under our stink and fixed broken pipes! Recently, our water heater went out and they came and replaced it the next day, so we could have hot water. All the guys are so polite and efficient. They've also done work on my other house. They are my go to plumbing company by far. read more

It was possible the job might have to be done in two installments. I got a quote which included a trip charge of not $100, 200 or 300, but $600! I contacted the owner, stating my opinion - that the charge was excessive - but apparently he didn't have the time or interest to respond and discuss it. The job is clear now, and I would CERTAINLY have used this Company, but NOW will ABSOLUTELY use someone ELSE. read more

You guys we're absolutely AMAZING!! I really didn't think having a total sewer line replacement was going to be so easy!! You guys showed up within 24 hours of my call for an estimate and less then another 24 hours permits were pulled and my total sewer line was replaced!! Chuck did an excellent job of evaluating my problem, explaining our fix, and giving me a VERY FAIR estimate for my expensive job! You guys went above and beyond and didn't try to overcharge or rip us off. It's Very hard to find a good honest company that does excellent work and doesn't try to take advantage of you in an emergency situation!! I called 3 other common name plumbing companies for an estimate of my job. Two companies tried to charge me $1k-$1,500 more then Alpha Plumbing and the 3rd company said it cost $59 FOR AN ESTIMATE!! Since when does an estimate COST money?? I already knew what the problem was, I have had a large belly in my sewer line for years that along with all the rain created a HUGE sinkhole in my yard (or so I thought that was my only problem) that was trying to take my blacktop driveway down with it! When Chuck came out for the estimate he was very thorough and said he believes something else was going on, along with the belly in my line. The other 2 companies said NOTHING about an additional cause to my sinkhole! Chuck said when they dig to replace the line they will investigate Chuck's hunch on my additional problem. My husband was outside with them while they were doing the work, and Chuck was RIGHT we did have another problem A HUGE ONE! There was a dry well the previous owners blacktopped over in the driveway and it had collapsed. There was a huge 3ft wide X 3ft DEEP hollow space under the driveway and was a true miracle that the blacktop didn't collapse into the hollow space and take the car or one of my children with it! I can't say thank you enough to Chuck and Alpha Plumbing for there thoroughness, honesty, knowledge and quick response! I will definitely recommend Alpha Plumbing to all of my friends and family! (Already gave your number to the neighbor two doors down). Alpha Plumbing is the company you should call in your time of need! I'm so glad I did! Forgot to mention they installed an additional clean out in the front yard free of charge. And there is a 10 year warranty/guarantee on my new sewer line. read more

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Brian with Alpha Plumbing was prompt and professional. He did a great job and we'll use Alpha annually from now on.

Good service, very polite, solved my problem and made sure that i could see and understood the repair and the underlying issue. No complaints at all. read more

Excellent and affordable! They charged me half the price of another company I used in the past with the same quality if not better. I was happy with everything. I will definitely request service again. read more

I would highly recommend Alpha Plumbing . They came out to snake our sewer line for tree roots . They gave a curtesy call to inform they were in route to my home . Both techs were friendly . The work was done in a timely manner . One tech even gave suggestions on what I can do to same money in the future. They had made a quite a mess on the floor from working but one tech got on his hands and knees and did a very good job cleaning it up. I've have companies in the past just leave a mess . Even the customer service rep I spoke with to set my appointment was super friendly . read more

Alpha Plumbing - Roots they were able to pull from my pipes . Did a very good job cleaning the floor . - Plumbing Near Me - Pasadena, Maryland

Excellent Company! Called on a Monday, they had a Team/ Owner out to review my Project, cleared the problem. They Explain everything to you, to provide you comfort! Reliable, Efficient, Trustworthy! read more

Desperate to get a dishwasher valve replaced, I looked on Yelp to find a plumber. I wanted a local family owned business with good reviews. Well, Alpha is wonderful and responsive. I never thought I would be able to schedule a technician on the same day let alone same morning. Liam called beforehand to let me know he was on his way. He was prompt and professional...two qualities that are difficult to find these days. I am grateful! Highly recommended!! read more

The gentleman who answered the phone was very kind and they sent someone out the very same day! The repairmen showed up when promised and were courteous and professional. We will call Alpha plumbing for any future needs! read more

I could not be more pleased. Very responsive, on time as promised, clean and professional. It is not often that you need a plumber but highly recommend the services of Alpha Plumbing when you do. read more

I couldn't have asked for better plumbing service. We just got a toilet replaced. They arrived on time, were very professional and charged us one flat fee that was fair and better than competitors. The job was done fast and they took out old toilet and Thanks Alpha Plumbing! read more

Dan Bateman was prompt, had excellent communication, he didn't mind me asking a bevy of question in order to understand my vent pipe leak, the price was reasonable and he left my home the way he found it after cleaning up. I highly recommend him. read more

Every time I've had a plumbing issue, Alpha plumbing has done an outstanding job taking care of the issue. Will continue to use them for all my plumbing needs. read more

Dan did awesome work!! Toilet install and he was in and out in a flash .... even took the old toilet with him. Out of the three plumbers I called, Alpha Plumbing had the best price!! read more

Great service had my main sewer line replaced and they where a lot cheaper then the bigger companies. Service was so great I had them replace my water heater a month later and nothing but great. I would definitely recommend there services. read more

Terrible. Local plumbers from this area are unprofessional. Arrogant behavior and customer service. I would not recommend.

I recommend Alpha Plumbing. Their prices are good and most importantly they are honest. They also do quality work

I called Alpha Plumbing for a simple job. They didn't mess around. They came in, diagnosed the problem, and fixed it quicker than I had expected. And the price was reasonable. The plumber was very pleasant and helpful. He was so nice I wanted to take him out for a beer afterward. I'd use these guys again in a heartbeat. read more

Basic plumbing needs were fulfilled on a short notice. Needed dishwasher supply line replaced and they came right out next day and replaced it within 30 minutes. Also the guy was quickly able to show me why the pressure in the house was low and fixed that while he was here. Now I can run the dish washer and take more enjoyable showers. Would highly recommend and though I'd prefer no plumbing issues, I will call these guys if they do come up. read more

Highly recommend. Chuck the owner came the same day I called for an estimate regarding sewer line replacement. Turns out I only needed the county to come out and snake their side to get rid of giant rootballs. Gave me a narrated video of the sewer line. Very reasonable. Other companies had given me misinformation regarding sewer lines in general and would charge more. Highly highly recommend. read more