I have been seeing Dr. Finkel for 6 years and cannot recommend him or his office enough. You never…read morefeel rushed; he listens, asks questions and thoroughly explains everything. His office is well run, completely computerized and responsive. I don't need very complicated treatment and he doesn't make me come in to the office very often just to rack up payments. Much of it is handled over the phone and via mail.

No notice office closure. Worked months to get all my required paperwork, exams and paperwork just…read moreto get a recorded message that the office is closed and Dr. Din is no longer seeing patients. Upfront disclosure not provided. Paid for an office visit for no reason.

On the morning of August 21, I needed to find a gastroenterologist and located Dr. Raja M. Din…read more Because I had a concern, I wanted an appointment as soon as I could make one. Dr. Din's office uses an online appointment service called Zocdoc, which indicated there was an opening at 3:20pm on the same day, which I made. I had to create a Zocdoc account, log in, provide copies of my insurance card and other information. The appointment was made and off I went to work meetings. I left my last meeting early in order to get to his office in the middle of an ill-timed downpour. I finally make it to his office at 3:05pm, glad that I got there early. Within a few minutes I was called to the counter and told by a staff member that I did NOT have an appointment. Zocdoc was mistaken that the time slot was available ("sometimes it does that", I was told) and they absolutely did not have any other openings. Sorry, no appointment. She also told me I should have called first to confirm. How many times do I need to confirm an appointment? They use an appointment service that fails to work properly and it's my fault Zocdoc was incorrect about the opening? If I was in the system (apparently they knew I was coming) why not contact me, since my phone number was provided. Somebody dropped the ball on their end. Either they weren't updating Zocdoc or the service failed on its own. Other doctors' officers sure have been able to contact me when a change is made to a schedule. I'm not sure if his office staff really understand how frustrating it can be when their system fails. Patients (and potential patients) often have to make big changes to their work day or other commitments to come to the doctors office, some of us must take leave. It is generally condescending to be asked "can we make an appointment for you for another day?" knowing they made a big mistake; not to mention I'm standing there soaking wet after running in the heavy rain. I was there because of a health concern, not to schedule a casual visit. No way would I make another appointment since my time and health are too valuable. I can't review the doctor's own service because their system failed before I had the chance to see him.

Scheduler was quite rude and hung up on me when I attempted to reschedule a pre-colonoscopy virtual…read moreappointment. Initially, she refused to cancel it because 'it is so far in advance' so I explained that it was set up without my approval and I cannot make that appointment. She finally agreed to cancel and then hung up on me. I started to wish her a good day and to enjoy her weekend but she was long gone. She should realize that she is not tasked with doing favors - it is to provide professional, courteous patient services.

It's not surprising that this place only got 2.8 stars. Now that I've been a patient, I know why…read more Here's the letter I just wrote them. I hope my review is helpful to anyone considering using their services. "I am writing to let you know that I have been through hell and back to try to get my prescription for Pantoprazole renewed. On August 16th, CVS Care Mark requested that you renew my prescription. It wasn't until the week of September 3rd that I found out (because I had to call, myself) that you hadn't bothered to authorize the prescription--two and a half weeks late. By the time your office responded, I had almost no medicine left and didn't have enough time for CareMark to send me the prescription. I leave for an overseas trip in a few hours and it took my five phone calls to your office and 3 or 4 to CVS to finally get authorization. Now I'm having to pay out of pocket for the medicine. I am sorry to say that I will never use your services again nor recommend you to anyone else. It's a shame because everyone at the office was so friendly."

Normally I would have preferred an in-person appointment but understandably, I was offered a…read morevirtual appointment. From the moment Dr. Rattan's face appeared on the camera, I felt a great calm and comfort. Dr. Rattan was very personable, caring and knowledgeable. He suggested that I should have a procedure and I was quickly scheduled. At the time of the procedure, Dr. Rattan came to my bedside and consulted with me while providing all the answers to questions I had. At every step I felt like I was in good hands. At my follow up appointment 3 weeks later, Dr. Rattan continued to show care and concern for my well-being by reassuring me that all my results was good. I would highly recommend Dr. Rattan. Not because I have great results but because his bedside demeanor is outstanding.

Dr. Sushil Rattan, is an excellent doctor who meets my needs as a patient. I have been a patient of…read moreDr. Rattan for over 3 years and I have never had any complaints. If you're looking for a doctor in the field of Gastroenterology I 100% recommend this doctor!

Dr. Musselman is one of my favorite doctors. He's been treating my GERD for six years and also…read moreperformed my two colonoscopies. At my annual visits I've discussed some other medical problems and he's listened and offered helpful insight into the conditions. He is professional, knowledgeable but also very approachable. He listens, explains and answers all my questions. I just wish all my medical professionals were as easy to work with as Dr. Musselman.

I had a colonoscopy performed by Dr. Musselman, and then a follow-up appointment to talk about…read moremedications a couple months later. Dr. Musselman answered all of my questions, took the time to explain clearly the procedures he did, answered follow-up concerns thoroughly and was professional, friendly, and informative. I think he's a fantastic gastroenterologist and feel fortunate that I have him as my doctor.

From the receptionists to the anesthesiologist to Dr. Chesley, this is an awesome practice! you…read morewill be seen twice if you are having a colonoscopy; the first is to acquaint you with Dr. Chesley and the procedure, the second is the procedure itself. I remembered an awful procedure 12 years ago and had refused to go back, even though I did not know the doctor and it was not fair to compare him to someone else. The process is hyper-efficient, as Dr. Chesley is very popular. Everyone has a great rapport with the patients. He moves quickly, but he offers to answer questions, the receptionist will answer questions, the nurses will answer questions ... you get the idea. One complaint: I know the room needs to be cold, but it took three blankets to keep me warm while I waited for the procedure. I have notoriously small veins, but two women worked at it for a good while to make it work! I applaud them. I highly recommend Dr. Chesley and his staff.

Had a very pleasant visit with Dr. Chelsey. Before going I read reviews which were positive. His…read moreassessment was thorough and candid and he kept it real, which is what I needed. He also went the extra mile to let me know that if I had questions or read up on some things related to my issue to just give him a call, so we talk about it. The place is not luxury I ambiance but the service was quick, I was processed, seen, and back in my car in a hour.

I already knew and liked Dr Genovese from when he did my endoscopy a year ago. I had a small…read moreproblem but Dr Genovese handled it and was very helpful in reducing my concerns. I told by my primary care doctor to schedule a colonoscopy. I saw Dr Genovese. He heard my concerns about the colonoscopy preparation and gave me options that were very Effective, but what was most wonderful about Dr Genovese and his whole team was that when I mistakenly prepared a week in advance, they squeezed me in instead of making me prepare again the following week.

What does it take for a response? I've sent 2 emails and left a phone message but no one has…read morecontacted me. I'm responding to the three year reminder you sent. I've been on hold nearly 30 minutes with no response. You have all my records or I would go elsehere.

From the owner: Anne Arundel Gastroenterology Associates, PA…read more  At Anne Arundel Gastroenterology Associates, P.A. in Annapolis, Stevensville, Odenton, Bowie, Greenbelt, and Pasadena, Maryland, patients can expect high-quality gastroenterology care from experts in the field. One of the top surgical centers in the country and No. 2 in Maryland, the gastroenterology practice is known for providing efficient, patient-focused care in a private and comfortable setting. The highly trained team thoroughly investigates patients' symptoms, like abdominal pain, diarrhea, and difficulty in swallowing, using advanced tools and technology and offers practical solutions to improve digestive health. Anne Arundel Gastroenterology Associates offers a full spectrum of services to diagnose and treat digestive disorders, including esophageal manometry, colonoscopy, upper endoscopy, endoscopic ultrasound, and endoscopic retrograde cholangiopancreatography (ERCP). The gastroenterology practice specializes in the diagnosis and management of many gastrointestinal conditions, such as irritable bowel syndrome (IBS), hemorrhoids, gallstones, liver disease, pancreatic disease, and inflammatory bowel disease (IBD), including Crohn's disease. Anne Arundel Gastroenterology Associates, P.A. is a state-of-the-art practice that puts patients' needs first. Call the office or book an appointment online today.