I have been seeing Dr. Finkel for 6 years and cannot recommend him or his office enough. You never…read morefeel rushed; he listens, asks questions and thoroughly explains everything. His office is well run, completely computerized and responsive. I don't need very complicated treatment and he doesn't make me come in to the office very often just to rack up payments. Much of it is handled over the phone and via mail.

Dr. Cohen is the best GI and overall physician I have ever had. She is my 6th or 7th GI physician…read moreover the years and by far the very best. I was very sick in a 2.5 year flare and Dr. Cohen cured me!!! I was told by previous physicians my only solution would be surgery multiple times, but Dr. Cohen did her research and we tried another combination of therapies, that have been working so well! She tried these new combinations of therapies with very close monitoring. She is so smart and experienced but ensures she explains everything in patient friendly terms, very comprehensively, practicing shared decision making as well. Our first appointment we went through my whole medication/disease history to ensure she had all the information- so patient and comprehensive!! She is always very patient with all my questions and concerns, quick with follow up, and extremely comprehensive. She focuses on GI of course, but she also ensures I am update to date on all vaccines and exams (even more so than my pcp :) ), and takes the time to discuss non- GI related medical concerns with me as well. She checks in on mental health and nutrition and provides recommendations and referrals for all specialities. She is truly the best, most comprehensive physician I have ever had and I feel so grateful to be under her care!! Highly highly recommend!!!

I had a great experience with Dr. Cohen and the staff at Capital Digestive Care. She was very…read morepersonable, caring and professional during our telehealth visit before my colonoscopy. She immediately put me at ease. She gave me several openings in which to ask questions and at the end of the visit, she told me to email her if I had any questions before my procedure. I did end up having a question and it was answered promptly. There was also a video as well as several documents offering information concerning the Covid test, the preparation for the procedure and the procedure itself. The followup to make an appointment for the Covid test and procedure went smoothly. The Covid test was administered in her office where I felt very safe--all protocols were followed, there was only one other person in the large waiting room and I only had to wait very briefly. The day of the procedure, the staff and the doctor made me feel comfortable and were all very professional. The center seems very well-run. I was treated with such care and respect. I had great trepidation about having this procedure but Dr. Cohen gave me great confidence every step of the way.

Scheduler was quite rude and hung up on me when I attempted to reschedule a pre-colonoscopy virtual…read moreappointment. Initially, she refused to cancel it because 'it is so far in advance' so I explained that it was set up without my approval and I cannot make that appointment. She finally agreed to cancel and then hung up on me. I started to wish her a good day and to enjoy her weekend but she was long gone. She should realize that she is not tasked with doing favors - it is to provide professional, courteous patient services.

I have been going to this office for about 7 years and always find the front desk staff to be…read moreunkind, unfriendly, and rude but recently, I had an actual horrible experience with them. I wrote to the office about this experience but have not heard back from anyone to acknowledge my message or my experience. I think the reason front desk staff can behave this way is because they know that they can get away with bad behavior and they have the support of the Administrator and providers. Even though I like my provider, I am finding it difficult to keep going to this office where as a patient, I don't get the respect I deserve.

Excellent physician. I was so sad when my doctor of 20 years…read moreretired, however she really stepped up to the plate. She works with me to manage a chronic illness. Highly recommended!

I started going to Dr Shah when my long-time gastroenterologist retired. She was one of the docs in…read morethe practice that he recommended. I think she's great as is everyone at this practice. I've never had to wait in the waiting room. I had a short wait once I was in a room but not bad and Dr Shah really took her time with me. What impressed me was that she clearly had read my file and knew my case when she came in to see me - which is not always the case with doctors. I recommend her wholeheartedly.

So, my experience with Dr. Gupta was actually quite opposite of what most reviews claim here. I had…read moreextensive gallstone damage and Dr. Gupta was great at diagnosing and treating. I am very satisfied with his service. He was always nice and took me seriously so thats awesome. During my last appointment he was five minutes and apologized profusely. HOWEVER, after my most recent experience with the office I will certainly NOT be going back. I was referred to him in the ER in 2020. I was in surgery for about 9 months (every 6 weeks). I have been trying to get in touch with him since Nov 2020 (exactly 3 years) and so far I have only been able to get connected to the office twice. I give up. Plenty of other qualified doctors in the area. There's no way he is this bad at maintaining a competent office staff and phone line department in 2023. A pigeon would have successfully arrived in 3 years with my request but not his office staff. Sidenote, I referred him to my husband who got through to his office on the first attempt (miracle) and scheduled a tele-appointment in 2021. We waited for 30 mins for him to get on the line just to find out that the office never informed us that he had decided to cancel appointments and go on a vacation. According to them, they had called us but we had never answered.

My GI for several years even though it's a drive from Ashburn to Bethesda. Located in what looks…read morelike a house , parking can be a challenge but the next house over allows you to park. Have to call ahead and most likely wait in the car . Dr Gupta has done several procedures and always treated me well, listening to issues and developing medical plans to get me back whole. I highly recommend . Friendly front office staff.

Predatory fees. I am being charged for a procedure that has never been completed due to the pain I…read morewas in. As a healthcare worker myself who understands the charges and diagnostic codes of a clinic, I was able to inquire on the codes and itemized bill only to find out this is simply a false claim. I've paid an unknown amount in hidden fees and charges. They are amazing at reminding you that you have a bill that must be paid otherwise it will reach collections. Yet, when it comes to contacting someone regarding this false claim, suddenly no one has an answer and it has been a year that this has been differed and given to a supervisor for "review". The second I mentioned involving lawyers, my phone calls are no longer being answered. *** Also, Mariano with the billing department was probably the least helpful rep I've ever communicated with. Picking up the phone like he hates the job (no one is forcing you to work there). Then, once I've expressed why I called, he hung up on me. I shortly returned the call 4 times only to either have no answer or to have my call answered then hung up. *** Simply disgusting. 0/5 if I can.

They are terrible to deal with. The have hidden fees and are unhelpful and nasty to deal with. They…read moreused to be ok, so maybe they changed ownership. I will avoid them at all costs in the future.

Dr. Korman is a caring and knowledgeable gastroenterologist. He is skilled at administering both…read moreendoscopy and colonoscopy. He diagnosed a serious condition I had developed and together we worked out and implelmented a successful treatment plan. He is respected within his professional community and I trust him completely.

I already knew and liked Dr Genovese from when he did my endoscopy a year ago. I had a small…read moreproblem but Dr Genovese handled it and was very helpful in reducing my concerns. I told by my primary care doctor to schedule a colonoscopy. I saw Dr Genovese. He heard my concerns about the colonoscopy preparation and gave me options that were very Effective, but what was most wonderful about Dr Genovese and his whole team was that when I mistakenly prepared a week in advance, they squeezed me in instead of making me prepare again the following week.