No notice office closure. Worked months to get all my required paperwork, exams and paperwork just…read moreto get a recorded message that the office is closed and Dr. Din is no longer seeing patients. Upfront disclosure not provided. Paid for an office visit for no reason.

On the morning of August 21, I needed to find a gastroenterologist and located Dr. Raja M. Din…read more Because I had a concern, I wanted an appointment as soon as I could make one. Dr. Din's office uses an online appointment service called Zocdoc, which indicated there was an opening at 3:20pm on the same day, which I made. I had to create a Zocdoc account, log in, provide copies of my insurance card and other information. The appointment was made and off I went to work meetings. I left my last meeting early in order to get to his office in the middle of an ill-timed downpour. I finally make it to his office at 3:05pm, glad that I got there early. Within a few minutes I was called to the counter and told by a staff member that I did NOT have an appointment. Zocdoc was mistaken that the time slot was available ("sometimes it does that", I was told) and they absolutely did not have any other openings. Sorry, no appointment. She also told me I should have called first to confirm. How many times do I need to confirm an appointment? They use an appointment service that fails to work properly and it's my fault Zocdoc was incorrect about the opening? If I was in the system (apparently they knew I was coming) why not contact me, since my phone number was provided. Somebody dropped the ball on their end. Either they weren't updating Zocdoc or the service failed on its own. Other doctors' officers sure have been able to contact me when a change is made to a schedule. I'm not sure if his office staff really understand how frustrating it can be when their system fails. Patients (and potential patients) often have to make big changes to their work day or other commitments to come to the doctors office, some of us must take leave. It is generally condescending to be asked "can we make an appointment for you for another day?" knowing they made a big mistake; not to mention I'm standing there soaking wet after running in the heavy rain. I was there because of a health concern, not to schedule a casual visit. No way would I make another appointment since my time and health are too valuable. I can't review the doctor's own service because their system failed before I had the chance to see him.

What does it take for a response? I've sent 2 emails and left a phone message but no one has…read morecontacted me. I'm responding to the three year reminder you sent. I've been on hold nearly 30 minutes with no response. You have all my records or I would go elsehere.

From the owner: Anne Arundel Gastroenterology Associates, PA…read more  At Anne Arundel Gastroenterology Associates, P.A. in Annapolis, Stevensville, Odenton, Bowie, Greenbelt, and Pasadena, Maryland, patients can expect high-quality gastroenterology care from experts in the field. One of the top surgical centers in the country and No. 2 in Maryland, the gastroenterology practice is known for providing efficient, patient-focused care in a private and comfortable setting. The highly trained team thoroughly investigates patients' symptoms, like abdominal pain, diarrhea, and difficulty in swallowing, using advanced tools and technology and offers practical solutions to improve digestive health. Anne Arundel Gastroenterology Associates offers a full spectrum of services to diagnose and treat digestive disorders, including esophageal manometry, colonoscopy, upper endoscopy, endoscopic ultrasound, and endoscopic retrograde cholangiopancreatography (ERCP). The gastroenterology practice specializes in the diagnosis and management of many gastrointestinal conditions, such as irritable bowel syndrome (IBS), hemorrhoids, gallstones, liver disease, pancreatic disease, and inflammatory bowel disease (IBD), including Crohn's disease. Anne Arundel Gastroenterology Associates, P.A. is a state-of-the-art practice that puts patients' needs first. Call the office or book an appointment online today.

From the receptionists to the anesthesiologist to Dr. Chesley, this is an awesome practice! you…read morewill be seen twice if you are having a colonoscopy; the first is to acquaint you with Dr. Chesley and the procedure, the second is the procedure itself. I remembered an awful procedure 12 years ago and had refused to go back, even though I did not know the doctor and it was not fair to compare him to someone else. The process is hyper-efficient, as Dr. Chesley is very popular. Everyone has a great rapport with the patients. He moves quickly, but he offers to answer questions, the receptionist will answer questions, the nurses will answer questions ... you get the idea. One complaint: I know the room needs to be cold, but it took three blankets to keep me warm while I waited for the procedure. I have notoriously small veins, but two women worked at it for a good while to make it work! I applaud them. I highly recommend Dr. Chesley and his staff.

Had a very pleasant visit with Dr. Chelsey. Before going I read reviews which were positive. His…read moreassessment was thorough and candid and he kept it real, which is what I needed. He also went the extra mile to let me know that if I had questions or read up on some things related to my issue to just give him a call, so we talk about it. The place is not luxury I ambiance but the service was quick, I was processed, seen, and back in my car in a hour.

Dr. Banks office has been extremely in inefficient in recent months. The office does not follow…read morethrough on anything. Appointments not kept in timely manner and blaming patient for paperwork that was never sent. i hope this will be corrected in future to avoid losing more patients. Yea will be searching for better services elsewhere.

In Aug., two clueless guys at the front desk said Dr. Banks was running 1-2hours late. Dr. Banks…read morearrived & wasn't apologetic. I was told that someone would follow-up with me. In Jan., I called & we scheduled the procedure. Since the pre-surgery meds are free in the office I called twice to say I would pick it up. In Feb., two confused young women said there was no meds and I'd to pay at the pharmacy. I asked to sit in the office so I could hear the instructions & if I could get health care/estate papers signed & they gave me such a hard time, so I just left. Dr. Banks told me to sit in the lobby. She is rude with no bedside manner. I cancelled my colonoscopy & won't return. Now, I have to start over with another Dr.

I've been a patient of Dr.Farboud for a couple of years now and I can honestly say that I'm so…read moregrateful for how he's tremendously helped me improve my health. He's not only incredibly knowledgable in his field, but he also has a gift for raising attention to other potential factors that could be impacting ones health. He even cares to the extent of wanting to be informed about the consultations that were given from my other medical specialists. To say that I'm fortunate to be a patient of Dr.Farboud is an understatement. Plus, I really appreciate the professionalism and kindness from all his staff!

Dr. Ramin Farboudmanesch is a knowledgeable and caring gastroenterologist. He takes time to listen,…read moreexplains everything clearly, and truly cares about his patients. His staff is also friendly and helpful. Highly recommend!