No ac for 2 days. Ended with my husband having to stay in the hospital for 2 days. Bathroom pipe…read moreleaks into garage. Light won't turn off (no one has shown us a switch around here at all). Ants coming thru outlets, floor register vents old and won't open or close so I have to replace. Door is broken. Yard wasn't cut. Outlet outside doesn't work. Water hose knob broken. So much ish within a 2 week span. This should be illegal.

We do not rent from this company, but have had the absolute misery of living next to their tenants…read morefor about a year now. If you are a homeowner and care even SLIGHTLY about who might be living in your home, RUN FAR AWAY. In addition to bringing drugs and gun violence into our very quiet neighborhood of mostly elderly folks and families, they left the home looking like an absolute DUMP when they evicted said tenants, about 10 days ago. The evidence on Yelp alone speaks for itself, in addition to the fact that they have removed themselves from the BBB website, due to too many complaints. I mean, seriously. I have contacted code enforcement, so the city can handle the mess they left behind, but I highly suggest you look elsewhere for property management if you care about your investment in the long run. The pictures below are from the FIRST shooting we experienced in October (I had two of my windows shot out of our vehicle), and pictures of the home after. Let it be known that they never replaced the broken glass, so the home has been affected by the elements since then. The others are pictures of the home as of 7/20/2024, about 10 days after the eviction.

I'm a former owner/customer. I was with All County for several years. Their service leaves a lot to…read morebe desired. For the first 3 years, I had a non-responsive property manager that was so out of touch with the tenants that I had to step in and take care of things directly. Why am I paying 8% for that? Things got better when they added more qualified managers to their team, but overall, I was not pleased with the service for what I was paying. The kicker is when I told them I wanted to charge more for my property - they said I would never get it - guess what? I got it and hired a new property mgt company. There are so many other property mgt companies to work with in the ATL metro. I would consider someone else.

HUGE shout out to the yelp community, you saved my family and I from a two year potential nightmare…read more(based on all your stories). I've been speaking with this company for almost two months, about wanting to a rent a house they are representing. But something just didn't feel right about their communication; the condition the house was in currently but how it will be fixed after I give them money, "next week"..."next week"...6 weeks go by. Thank god I started to google and found this treasure trove of reviews and honest feedback!

Karin Bilderback was an absolutely amazing realtor from start to finish! She knows the market and…read moregeographic area surrounding Alpharetta incredibly well, provides great guidance, and recommends properties totally aligned with your preferences. She is also extremely communicative and on top of things through every step of the process and you navigate buying and selling simultaneously. This was seriously the best experience with a realtor we have had. You won't find a better one locally!

I can say, with 100% certainty, that hiring Katie and her team as "our friends in real estate" was…read moreeasily one of the best decisions I have made in a very long time. My husband and I recently relocated to Georgia from Florida and were ready to purchase our first home - yep in this market. I reached out to Katie to put some feelers out as I did with a few other agents in the area. After one conversation with Katie I canceled all my other calls with other agents. Katie put my husband and I at ease about our reluctance to even pursue a home at this time considering how crazy the market was. She paired us up with Tori, and mentioned she thought Tori would be a great match. Katie was right. Tori is an absolute rockstar and was a dream to work with. She is warm, friendly, knowledgeable, and so supportive. She gave us such great advice and was always able (and willing) to answer all of our questions - which there were plenty. Tori never pushed us to make decisions and was so sweet and compassionate the entire time. We had quite an exhausting search, and I was emotionally on a roller coaster for several months. Every single time I was feeling really low, Tori had some sort of spidey-sense and would call me and make me feel so much better. Despite how relieved I was to have finally have one of our offers accepted, I would be lying if I said there was a big part of me that was not sad when it ended. So while I can say Tori was absolutely successful in equipping us with the tools we needed to secure our first home, I am more bummed I don't get to see her and chat on a regular basis anymore. Tori played such an instrumental role in our lives the last few months and we will be indebted to her for as long as we can remember. I truly cannot speak any more highly of Katie and her entire team. You are truly doing yourself a disservice by using anyone else to buy or sell your home. We are actually looking forward to all of our future real estate endeavors because we get to work with our new friends again. When Katie says her and her team will be "your friends in real estate" she really does mean it and absolutely delivers. Fantastic at what they do and so sweet, knowledgeable, and compassionate the entire way. Truly just a team of really fantastic humans. I feel truly blessed and fortunate to have found Katie and her team and to have had the opportunity to work with them. I can assure you, Katie's team will not disappoint. Don't sign a brokerage agreement with anyone else!

Terrible at communication and maintenance requests. Our AC has been out since Friday today is…read moreMonday at 3:42. No one will respond to our calls or emails or maintenance requests. It is almost 90 degrees outside so we are very uncomfortable. The one conversation we had, we were told it was not an emergency because we didn't have a baby. Our entire experience with the company has been poor. Their lease is ridiculous and borderline egregious, as are most places so that we could get past. But that coupled with terrible, and I mean TERRIBLE, service makes it just not worth it. If you have any other options I highly recommend going with a different company. Tenants who pay their rent on-time and never have any issues should be able to get their AC fixed asap. Very dissapointed.

Last year I sold my home and purchased a new home with the help of David Butler of Relocation…read moreRealty (RRI). David provided excellent service - he was always informative, extremely courteous, answered all our questions. David took us through the whole process of selling our existing home and buying our new home in a very timely manner, and made it a smooth a process as possible. I highly recommend David and Relocation Realty.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

These people are a fucking joke! Don't do business with them. They are greedy af and will sneak…read moreevery fee or fine they possibly can. These types of people don't deserve business. I've attached photos of what the house looked like AFTER WE MOVED IN....then they have the nerve to charge us an extra $150 to clean the place up -____-......Then they apparently charge for fingerprints on doorhandles and fireplace keys that were never given to us. These people might do right by the people that own the home, because they do everything in their power to fuck over the renters....DO NOT RENT WITH THEM. They will take you straight to hell with them and I'm not doing it. Stay blessed and I hope you are wise enough to take caution.

Deryk and team are amazing to work with! We have used them for three years to manage our property…read morein Atlanta, and they are outstanding. You cannot find a better property manager in the state!!

Maura was a godsend for me. I was relocating to Atlanta from Denver, Colorado, and without her…read moreknowledge/expertise, finding my new home would have been a nightmare in this highly competitive housing market. I was not very familiar with the area, but I gave her my must-haves and nice-to-haves, and she helped me narrow the search and find my perfect home! I never felt like I was bothering her, and she was always super friendly and responsive throughout the whole buying process. In addition, she knew how to navigate the negotiation piece with ease. Our offer was accepted over the other offers, which took some much stress off of me! I highly recommend using Maura Neill & Associates for all your buying and selling home needs!

Loved that Maura always wore a mask and was easy to work with. Super responsive and ready to fight…read morefor us in buying our first house!

I wish I could give more than 5 stars!…read more Riley Hernandez goes above & beyond to help! I cannot recommend him enough. We just happened to meet him when touring a condo & I quickly asked if he could show us more listings. We had an amazing experience with him. He was quick to communicate, incredibly professional yet still made you feel like you were touring with a friend. He was knowledgeable about every listing & really just provided an incredibly genuine experience. We will be utilizing Riley going forward for any real estate related matters.

I had the pleasure of having Caroline M. as my realtor and WOW - above and beyond service, going…read moreout of her way to ensure I found my dream property. I was a first-time homebuyer and she not only walked me through the process, but made me feel confident throughout the journey. Very thankful to have had her!