Incredibly great service from Stef and Peter trying to get us a torque wrench at a discounted rateread more

Good help is hard to find and even harder to keep. Loyal customers are easily lost with bad…read moreservice. Olivia could use some training in customer service. "Please", "thank you", a smile and eye contact go a long way. A customer should never be treated like a nuisance in a customer service industry. I like shopping at Ace, but if I ever have such rude service again I will be hard pressed to go back. Additionally, I looked up the store and called this morning to ask about certain items being in stock. The lady I spoke with, I did not get her name, was rude when I mentioned that maps lists the store as "permanently closed". If this was my store I would want to know so I could fix the problem. She snapped at me, "there is nothing they can do" and promptly ended the call. No one at the store has ever been so rude before, I'm not sure what's going on now. Hopefully they turn this around.

Asked Young gentleman with a beard if they sold key fob batteries was extremely rude and gave me…read moreattitude for asking. Said they do with attitude when I asked where they are located said find them yourself rudely. I walked out and will order on Amazon. Don't waste your time staff is not willing to help. I try to support local businesses in our small community but I will no longer be spending my money in this store.

Who doesn't love the place with the helpful hardware folks? This is one of the best Ace Hardware…read morestores I have ever been in. There is a log of gardening materials, a very large kitchen section, including appliances. It is a great place to gift shop! As you are waiting in line there are a lot of candy options to tempt you. There is a huge parking lot and if you buy something but they can load it into your car or even deliver it for free!

This store has come a long way. New management are really having an impact. Employees are much more…read moreengaged and helpful. General manager really knows their stuff and is out on the floor helping customers... heading in a very positive direction!

I love hardware stores but I try to avoid Cashier Corrine at every visit . Every single time I've…read moreinteracted with her it's been unpleasant . She never smiles , says good morning/afternoon back maybe 1/10 times and is always in a bad mood. I recently purchased a lot of lumber and accidentally grabbed more than I needed. I told her I'll take 3 of those off and put them back when I found them . Over the years the The "lip sucking ", "eye rolling" , "loud sigh" after asking this employee the simplest of things is completely unacceptable. I shouldn't have to avoid a cashier at a place of business.

Horrible ownership, I was an assistant manager for around 2 1/2 years, and fired due to Kristi St…read more Clair who was an inexperienced manager of the field of work. There is no HR department, otherwise I would have never been fired, along with Tony Wells who built the company over 43 years. Greedy owners who bought a company almost 2 million dollars in debt, then took a 5 million dollar loan to buy a house instead of making sure the business was running correctly. You want to know? Oh yes I have all the evidence. Disgusting owners, who even fired the person who built the business. They are lucky to have this location because its a gold mine. As owners, and management, I give the worst reviews for what they have done to myself, and others.

John and his staff are always pleasant. Always helpful. And they have an amazing selection of…read moreitems. It's nice to have such a great hardware store in a little mountain town.

Owner was super helpful matching a tricky paint color. We noticed you can also ship your UPS…read morepackage there, too.

Conveniently located....In much need of better and more inventory-many shelves empty...read more

This place ever disappoint Ryan thank you again for helping us selves tile problem. Everyone is…read moreworking today is absolutely amazing. I WOULD recommend.

Good variety and supply, knowledgeable friendly staff , and right near Breck. It's a good choice…read morefor whatever I need.