I went in for an exam and teeth cleaning today at the Lacy, WA, location. The office is beautiful,…read moreand everyone from the front receptionist, dental assistant, and dentists is very friendly and professional. I would highly recommend them!

The receptionist Youni was so nice and very caring..I give her 5 stars. It was very clean and…read moreprofessional. I had been put on antibiotics 2 weeks prior to extraction. After extraction had to go to the emergency room due to infection and swelling. I had a fear of the dentist prior to this and now it's off the charts. Get a second opinion. A couple days aftermy extraction I posted a one star review. When I went to get my sutures remove I was told because of my bad review that they could not finish my dentures.I will be filling a complaint with the health care authority. I think it's unprofessional for a medical office to respond to these reviews like they do. A phone call privately as to not be in and violation of hippa. A very thin line. Plus if they're was an issue why have them come back at all. A BAD REVIEW AND THEY WON'T FINISH. I WOULD HAVE CHANGED. BUT I WILL WARNING EVERYONE.

Olympia Family Dental is absolutely the best dental office I have been to on two continents. The…read moretechnicians, hygienists, and staff are professional, friendly, and attentive. Dr. Kim is a consummate professional: totally efficient, knowledgeable, caring, and ETHICAL--unlike my previous dentist. I've never had to go back to Dr. Kim's office for a "redo" of a procedure, never had a complication. I have total confidence in Dr. Kim and his staff and am glad my son is a patient at Olympia Family Dental as well, because I know he's getting superior dental services!

Dental hygienist were great but the front staff never got back to me with a price quote I requested…read more2 times and one had a tone. The dentist also filed down one of my teeth as I was complaining about tooth sensitivity. He did not explain clearly why he was doing what he was doing and even worse the unclear explanation he did give began WHILE he was in the process of filing down my tooth.

Not sure what happened here because I chose this place due to the positive reviews but had a…read morenegative experience. I then realized the positive reviews were from several years ago. They expect payment when scheduling before any work is done which is a bad sign and I definitely experienced some burnout vibes here: condescending attitude toward patient satisfaction, lacking empathy, and recommending work that I am not sure was necessary. Seem to care more about profit and really felt like they like the profit but not as much actually providing positive experiences here. Would definitely not recommend for anyone with dental anxiety. Regret scheduling here, and only really went because I didn't know Dental Health Associates in Lakewood started taking military insurance.

My dental hygienist was very gentle! Everyone is nice here! The clinic is clean unlike otherdental…read moreoffices. They take good care of me here.

10/10 would recommend, they got us in at out quickly. Tyee Dental staff are so friendly and worked…read moreso well with my little boy who needed fillings.

While operating under the handicap of a water supply problem, they still showed poise and…read moreprofessional expertise. My appointment was for routine cleaning, but a physical problem (chipped filling) was discovered and plans made to economically repair it. Dental hygienist worked quickly with minimal gum irritation, and the doctor's review was timely and (thankfully) revealed no new caries.

1st time here! & absolutely loved it!! I did my research and googled every dentist around the area…read more I don't truly trust any dentist and I decided to go here! And the dr is super nice and explains eveyhring well. Krystal, one of the assistants is super sweet & careful! I am glad I picked this place!

I told the office staff the last three time I have been in to see Dr. Oleary that I do not…read moreappreciate all the "reminders" and asked them to stop sending them. This time I chose to ignore them. They cancelled my appointment today. We have been patients for 22 years. I can count on one hand the times I have had to cancel or change an appointment. We were one of Truyen's first families. She is topnotch. It is her front desk that needs improving. They just lost me as a patient. Steve Rosenoff

As a new patient I was amazed at the outstanding care I received…read more Everyone is so friendly, and they go above and beyond, in giving you the best care. I had a crown and filling done by Dr. Bath. He was amazing! Best dental experience I have ever received. Highly recommended .

Dr. Bath is a crook. I am 38 years old and in my early 20s, Dr. Bath 'identified' 4-5 cavities. Two…read morewere filled on my next visit to his crown factory. I have been to four or five dentists across three different states. I've had proper dental benefits across cases. No other dentist has identified the same cavities; no other dentist has recommended crowns. All have agreed the guy who did was probably motivated more by financial gain than professional ethics. I would avoid this office or get a second opinion.

Personally, Dentist is not for me. I'm usually a big cry baby when it comes to seeing a Dentist but…read moretoday I got my fillings filled by Dr..... for the second time and he was amazing. He was so patient, very understanding and was very gentle (especially poking a needle in my mouth). The staff were also great and super welcoming. They were polite, chatty and were very smiley. Such a great customer service and it makes you feel good walking into the clinic. The location is also great. They have a lot of parking and their office is homey. And one last thing, They are great with kids. I took my pre-toddler here and they were quick and a bonus point, they gave him some goodies and he was happy.

The best work with the BEST Professionals. They are friendly, on time and use the newest and best…read moreequipment. They have comforters for patients, like me, who is always cold.

Technology Shaming a senior…read more My husband made an appointment and we talked about it being on new years eve. My husband isn't a techy, but seriously we do rely on notifications for appointments believe it or not. I heard the scheduler talking to him about the tech and couldn't believe how condescending they were in the discussion. Things like we did send you a notification and it was for some reason and you must have replied stop or no (should be stop). Weird thing is, he would have no idea to do that and why? Are you sending things other than appointment reminders?. Then it was about sending you wife a notification too, which I did not get either. Then she went on to say well we also sent an email to you. Hubby - to what address, scheduler - read out an address that was over 4 years old. Hubby - well that is really an old address I do t work there any longer. Scheduler- well we wouldn't know that if you didn't tell us (in a very sappy tone). He just hung up because she was seriously not being helpful, only trying to blame us for the communication issue, and just behaving like a jerk. We couldn't see any remedy being offered, and just accusations. Take some responsibility to communicate with your customers in a way that works for them. STOP Technology Shaming.!! If they called him to confirm he would have answered, I would prefer a text, others prefer an email. We all are different, sort it out and stop blaming the customer.

Horrible customer service under new ownership. Dr. Jones is no longer the owner of this dentistry…read moreand everything has gone downhill. They have monthly hygienist turnover, the front desk employees are lazy and uneducated, and they will try to squeeze every penny out of you for services that aren't needed! Beware and steer clear!!