If you're looking for a nice suite and absolutely exceptional service from the staff Cobblestone…read moreOttumwa is the spot. We are frequent world travelers and have never been treated better than by an exceptional young woman with an incredible story named Erin! She provides concierge level care from the front desk. The entire staff was wonderful but Erin was the star.

We were checked in promptly, staff was friendly. You're right across the way from otummua beach, a…read morewater park in the area so if you're here with kids that's a great option! Close to everything and lots of parking. Room was nice, seemed clean unfortunately the beds weren't that comfortable but that's always a hit or a miss (and personal preference). seeing there is a chophouse connected to this establishment we were looking forward to a full breakfast spread - quite a small selection. Cereal without milk, toast toppings without bread and the batter was on its last limb for waffles. I'm used to staff being in the dining area frequently to check on low items and restocking, I needed to alert the staff that things were missing or empty. Seeing this is the newest hotel in the area I'm sure it's the best place to stay.

Part way through my stay at this hotel. The hotel is one of the newer ones in town. It has the…read moresame types of amenities you would expect from a hotel in this price range and in a small town. There is free wifi, they have a free hot breakfast and a clean well lit swimming pool and whirlpool. My wish list for the hotel includes a frozen dessert vending machine that dispenses things similar to a DQ sandwich or Dilly Bar and an ice machine that has a higher capacity. This one ran out after 2 buckets and I had to wait 15 minutes for more ice. The rooms are clean. Beds are comfortable. AC works great and can keep your room icebox cold. Housekeeping this morning did a great job cleaning up and resetting the room again. I have stayed at a few hotels in Ottumwa over the years. This is one of the best ones in town and would recommend it if you are looking for a clean and affordable bed for the night.

Stayed here to get our fix of Amish store shopping in... not many Hilton options in the area so…read morehere we are The Good: Our room was clean upon arrival and seemed to have been taken care off. The check-in staff seemed attentive The Bad: As Diamond HiltonHonors members we are usually greated warmly as being such customers, didn't happen here. When we wanted to put our clothes in the drawers we found heeps of grocery bags stuffed in them. The stickers on the door that state the room has been sanitized had several other older stickers under them. The hallway smelled of pot like crazy - I do habe to add upon alerting the front desk they assured us they would take care of the issue right away and did. The Ugly Truth: Overall a decent place to stay. The breakfast staff was aittle weird and very much in your business saying they have only been serving full hot breakfast since 6/25/21 (3 days ago) and are trying to figure it out. You still get served the hot food as it is a "Hilton Safety Policy" - not quite accurate a nice excuse to serve you small portions. Would we stay here again? Sure as it is just about the only option but knowing properties read these reviews and always look to improve, we are excited to see hownot goes next time

This is the worst Hampton Inn we've ever stayed at. Apparently it's my fault that i missed that the…read morehotel was under construction. The only signage in place was the curtains and tv were being replaced. The receptionist, who was the nicest person ever, informed us after paying for our room, the pool was inoperable, but was offered to walk across to the Holiday Inn Express to use the pool. The smell of paint fumes caused us both to have headaches and my bf's asthma to flare up. The curtains in our room were inoperable, so we woke up to the sun shining in our faces. The shower head did not work, and there was woodwork missing in the bathroom. The manager Tabitha is rude and hostile, as i returned her attitude, she then hung up on me. I didn't know i should've jumped up and down and made a scene at the check out counter. Apparently you need to take pics of all these things or you get treated poorly by said manager Tabitha. If staying in Ottumwa, find somewhere else to stay the night, this place shouldn't be open during this construction. They should probably do some construction on their management team also.

We were in town and decided to stay here because it looked different and unique, and we really…read moreenjoyed it! The vintage feel was really fun and the king suite we stayed in was large. The spa tub in the room was so nice. The free breakfast was nice and people were friendly. The bed and pillows were just okay, and the main thing I would change.

The breakfast coupon that came with the room covered a hot breakfast from the restaurant for each…read moreday I was here. That's a real plus. Hotel rooms are dated but clean.

When I pulled up to the property, mattresses and trash were thrown outside the front door. At…read morefirst, I thought that couldn't be the front door, so I drove around a bit. Nope, it was. That should have been indication enough that this wouldn't be where I wanted to stay, but I had booked the room, so I went in. Check-in was fine, and I went to my room. At first, I thought it would be okay, a bit dated, but the room was big, so I stuck it out. That is until I went near the bed and found a bug in the bed! That was it. I called another hotel to book a room. When I went to tell the front desk I was leaving, about six people were trying to check in. The front desk person looked at me, frustrated, and declared she couldn't help me. I said I would wait, but she continued to stare at me as if she wanted me to tell her. So I told her I couldn't stay here. She asked why in a gruff tone, and I told her, looking at all the people waiting, I don't think you want me telling you now. She continued to look at me, and I told her - a bug in my bed! She told me she couldn't do anything and to call the manager in the morning. So, I left. And in the morning, I called the manager, who didn't apologize but told me she had someone come out, and it wasn't bed bugs. Great! Glad to hear that, but I want my money back. After a 5-minute conversation of excuses, She told me they credited my account last night. I would have led with that! It was a horrible experience!

Wretched disgusting filth infested hotel. Doesn't Americinn have standards as a corporation?!?!?…read moreThe ONLY reason they received one star was duetotwo employees who were kind. Generally every day returning to our hotel several of the sloppy looking employees are sitting on a bench out front smoking. So nice to see... really go out back and have your cigarette break?! Our toilet backed up they claim they didn't have a plunger. I had to go to Walgreens and purchase a plunger so we could have a working toilet.... also had to clean her room floor from the overflowing toilet. Do not do not stay here at all costs! It would be better to sleep in your car.

House cleaning staff do not obey Do Not Disturb signage. They knocked on my door and opened it with…read morethe signage on it. I first arrived to the hotel at 4am to be woken by house cleaning at 9:30am. I was also approved for a late checkout since I am a Gold Member but not using that now since I'm up.

This hotel opened up in November of 2018. There is a large parking lot. The hotel is within…read morewalking distance to multiple grocery stores, fast food places, sit-down restaurants, & a movie theater. The fitness center is great. I like that there is a water bottle filling station. The front desk worker was very polite. The hotel manager left me a welcome note thanking me for being an IHG member, along with a few pieces of candy! After a long day at work, it was nice walking into a cool room. My only complaint is that one of the washcloths had a stain on it.

Fantastic stay!! Tracy met me for a last minute accommodation when I found my previous reservation…read morewas not in a safe location. I wish I had known about this B&B before I made that reservation. I will definitely be reserving a stay here for any future trips to Ottumwa. Beautiful location, clean and just perfect.

We had the most delightful experience here. The home is absolutely beautiful! The hosts were so…read moregracious and kind. The food was wonderful too! We will definitely be back!

Went to shower after sleeping there all night pulled a towel down and a Me+h pipe fell on the floor…read moreand shattered.front desk told me that if someone uses the room and bathrooms aren't used they don't change towels...over all very disgusting and disturbing

This is always the go to for a quick late night rest after driving 10.5 hour. The rooms are decent…read moreand mostly clean. They have a pool and hot breakfast in the morning all for under $100. I can't complain for what it is.

Rooms are cheap ( inexpensive ) and you get what you paid for. If you are expecting a safe and…read moresecure inviroment you have come to the wrong place. I have a monthly room and then I left for the weekend the manager seemed to need to be in my room, not that he (or anybody else) has ever used a vacuum cleaner or a dust rag, and when confronted he lied. If you have any thing of value, keep it locked up off site. The rooms are very dirty and spent many hours cleaning just to "feel" clean !!!

For the price point, can't beat it - especially staying two days while traveling for work & you…read moredesperately need to get out of the heat and rest. The four stars is for what it is. Service was straight to the point & friendly. They're doing renovations right now & they gave us one of the newly renovated rooms, which seemed to be done somewhat half ass but super clean, updated charging ports & outlets, very clean bathroom, great TV. Everything is not complete though, the hallways are pretttttty dingy. Also, a couple towels had questionable stains.. They said coffee was hot & ready 24 hours - they're not kidding. The hot tub area wasn't as dry as it should've been, maybe from kids playing around but there was about an inch of water everywhere around it. Super za fire hot tub though water temp wise. Boyfriend would've gave five stars if they had sprinkles, whip cream and/ or chocolate chips for waffles.

Bugs. Employees are very kind and professional. Rooms are infested with bugs. If you mention the…read morebugs at the front desk, you may or may not get 1000 Choice Privilege Points. Kinda cool.