I love local companies. I am a huge supporter of local business. I am strongly against bashing…read morebusinesses in a small community. I preface this review with that because I want you to understand the magnitude of this negative review. As an Elite Yelper you can see that I pride myself in writing solid and truthful comments. I have NEVER written a bad review of a local company until now. I feel that my experience with this company was so horrifying that I need to protect my family and friends. I called several McCall boat rental companies to reserve a pontoon for Saturday, August 1st. I received friendly service from all but no availability. My cousin had a desire to jump off the cliffs and he wanted to go out on the Payette instead of Cascade. Upon the McCall places being booked I began to call Donnelly / Cascade. I reached Cascade Marina and my conversation was we wanted a pontoon that we could drive to McCall. Upon arriving I was shocked because it was much cheaper then the price I had seen on the website ($599) and quoted over the phone. I had planned $600+ $40 plus tax. I was planning over $700 and was shocked at $441. I quickly got over my shock when I was made aware we were not receiving a pontoon. The staff immediately recognized my disappointment regarding the condition of the boat. They began to quickly offer anything positive they could to conversation including trying to find common ground with mutual friends. We arrived at Payette later than anticipated. They were 10-15 minutes late to start the morning and the loading process took 30-45 minutes. We left there just after 10. We stopped at home on our way loaded swimsuits, waters, etc... and got to the Marina in McCall around 12:30 PM. Upon getting on the boat it was quite discouraging all the items that were broken and our in grave disrepair. The radio didn't work, the table was broken and difficulty adjusting, stains on the carpet, the tube had a little rip in it, etc... It was clear that we had been given an alternative to the pontoon that I had seen in the photos on the website. We made a little loop around And went to shore for a light lunch. We then went back out and a member of our party went to retrieve an item from the "dry storage" and it was filling rather quickly with water. We retrieved items and attempted To locate the problem. A member of the party, a chief in the United States Navy, got into the water and attempted to see if all the right plugs were in place, etc... The boat was taking on water pretty quickly and it was clear the bilge pump was not working. We returned to the closest beach (North Beach) and called the rental company. Our first call was at 1:45 P.M. after 1 little loop around part of Payette. I had family in town from all over, for one weekend. ... This is where the story gets good. We recognize our boat is sinking. We have come to shore to not fix the situation, but rather do we all did not drone in the middle of Payette Lake. Instead of saying, "I am so sorry, we will be there right away", we received a "ughhh??? We will call you right back." Finally, after sitting on the shore next to the sinking boat for OVER 5 hours, their 18 year old son and his buddy show up. The first question he asked is if we hit any rocks? We hadn't had time to hit any rocks. On the phone with his father he also says there is not damage to the boat and he had walked the perimeter. As if this were our fault???? He then returns our party of 4, the 4 that had been stuck there waiting with the sinking boat, we return to the Marina. Upon loading up the son says, "I don't know why we rent that boat. It belongs to someone else and we like rent it for them. We always have problems with it." Not only do I recommend a different rental company, I would avoid doing business with this company all together. Their service sunk to an all time low, like literally SUNK.

Amazing rental company! Very helpful and friendly staff! Loved our rental boat this past summer and…read moreplan to use them again next summer when we go up to Cascade!

We used Alpine Lodge, RV & Motel for a family reunion in June 2024, and it was perfect. It is…read morelocated in a small wooded area just before entering Cascade, Idaho. The complex is located 6 min. drive from Lake Cascade, 35-40 min drives to either Tamarack or McCall, and there are various restaurants nearby, plus Kelly's Whitewater Park is 1/2 mile away. Alpine offered the ideal setup for us, affording motel rooms, large & small lodges (more like Air B&Bs), and RV and tent spaces - plus outdoor and indoor areas for group dining, fire pits, and some limited recreation (the indoor "Pavilion"). Something for everyone! The motel rooms were upgraded, with a forest/country theme. The owner and staff bent over backwards to accommodate us in every way. We were totally pleased and highly recommend this place.

From the owner: Endless natural adventures await and there’s no better place than Cascade Idaho for your adventure…read morebase camp. Whitewater raft, hike, bike, climb, ski, snowmobile, and fish your way through the West Central Mountains. We have accommodations to suit everyone in your group. From single and 2-bedroom hotel rooms to our RV sites with full-hookups, Alpine Lodge and RV is the perfect spot for your next getaway.

Trip was amazing! Guides were knowledgeable and helpful and fun! The food was great and it was so…read morerelaxing as the guides did all the camp set up, cooking and camp break down. Definitely would recommend Hells Canyon Rafting!

This was the trip of a lifetime. Totally unplugged, world class rapids, excellent fishing, and…read moreamazing food. I'll be coming back for sure.

The staff are extremely nice and would answer any questions we had. We came in late Fall and loved…read moreit here. We want to come next Spring. There is wifi and you have direct access to the Payette River. In the Summer time, guests can use kayaks and go out in the Payette River. You can also purchase propane for your RV's, trailers, etc. If you are in the area I would highly recommend this place.

Beautiful location. Fun amenities. Staff friendly and helpful. Evening complimentary S'moresread more

excellent customer service machines ran good clothing and…read morehelmets all fit we will use this company again machines never stalled out ran great brian mazus

We had excellent service for business purpose very professional and was very satisfied with Cheap…read moreThrills. I would use them again both personal and for business purposes.

While the outfit may have had bad reviews in the past it is now under new ownership. The new…read moreoutfitters Caleb and Cooper and their team were fantastic. They have a wealth of hunting and guiding experience all over the country and world. We booked a bear hunt for 4 hunters. The accommodations at the lodge were amazing. Very comfortable cabins to stay in with home cooked meals every day. The guides worked their tails off for us, and wanted to see us punch our tags as much as we did. While their guiding abilities were great their personalities were even greater. I'd be happy to share a camp fire and beers with these guys any day of the week. Based on this trip we will be looking forward to hunting with Sawtooth Wilderness Outfitters every spring. You can ignore the bad review from the past owners and book with these guys with confidence.

Booked a hunt with Sawtooth this past fall, outfitter forget to get our tags, agreed to 'make it…read moreup' with a future discounted hunt. (We ended up going on a last minute hunt that was sub par at best but paying full price.) Gave it to us in writing. Found out he is no longer willing to honor his word. Says there are new owners and they don't care about the agreement. So, if you book with these guys, this is the type of organization you are dealing with. Their work cannot be trusted. Side note, my buddy did go on his hunt with Sawtooth, week after I was going. He was not impressed at all. They did not see a single deer. They did see a few elk, but way off. Avoid, there are other more honorable outfits

Very very disappointed with this place, it's more of a full time living trailer park. We didn't…read morefeel safe there so we ate our two nights we paid for because they would not return our money. Went across the street to McCall RV resort this place is a 10+ it's a beautiful must stay resort.

I cancelled more than 6 weeks before my check in date and was still charged the 20% fee. Their…read morecancellation policy says this will be charged if you cancell 48 hours before check in. Watch out! My reservation was for 2 cites for 4 days...they made over $100 on my reservation!