Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

We had a plumbing emergency on a Sunday afternoon and the call to the company was pleasant and…read moreprofessional. A tech was at my house in about an hour, he was professional and friendly! Offered up great advice and did what he could do. ( the extensive issue needs to be handled by the park we live in) would highly recommend Bergsma Plumbing!!

Cassidy did a fantastic job getting the plumbing setup and installing our master bathroom double…read morevanity. I couldn't be happier with the quality of her work and would definitely recommend for any work outside the scope of your average homeowner.

Cassidy is a gem. She is prompt and a true professional. We had a leak in 1 of our pipes . She…read morewas able to remove the bad pipe, went a purchased the correct parts, and installed it promptly. She extended the outside faucet for us so when we attach the hose, we no longer have to remove a piece of the siding to use the faucet. We are extremely happy and excited that we now have someone we can call for future repairs/improvements that will do a great job and we can trust. It's so hard to find good help these days... today we received a huge blessing! She cleaned up everything and made the piping more easily accessible for us. Definitely a win win situation for us...she rocks!!! We highly recommend her!!!

Replaced water heater. Very fair and honest price. Completed the job thoroughly and in a timely…read moremanner. Will definitely recommend for future jobs.

Our recent Ferrer experience was absolutely 5 Star and A+. There are not enough adjectives to heap…read moreupon Anthony and Elijah for their work. Everything that you want we found in Ferrer. Anthony and his co- workers were: personable, communicative, kind, relational, professional, and they worked with you... instead of dumbing you down with condescending "tech talk". Godwin came in for a quote and totally blew it. In our opinion if there was a time when "Godwin's Got it!" that time is long - long gone. We have had several bad experiences with them. The Godwin crew on our jobs were not professional, personable, reliable... the list goes on. In fact we STILL have NOT received a quote for our water heater as they promised, now 2 weeks out...? But Ferrer Plumbing did a fantastic job. Anthony in one quick call, made an appointment to see our situation, he was great. He knew what he was doing, and explained everything in a way that average people can understand. The solution was perfect. Great water heater, at a price that was honest, fair and worth every penny, Anthony and Elijah, treated our home and situation like it was their home, and we will definitely use Ferrer in the future, and we unreservedly recommend them to everyone, especially our friends and family. If you still believe that LOCAL business can deliver the BEST in product, service, installation and follow up... then call Anthony at Ferrer. They represent what is best in business: excellent work ethic, and amazing customer care.

Mr. Rooter was able to send a technician out within 24 hours of the issue; they gave a two-hour…read moretime frame, called 30 minutes before they were to arrive and came in the early part of that window. They do not have flat fees and will not quote over the phone, as every house and issue varies, requiring different solutions. However, the house call is free and you can decline services at no charge once they discover the problem and quote their recommended solution. My particular problem happened to be a clogged main line, and they give several solutions with varying prices and results. Specifically, my technician was Les and I recommend you request him if such a thing is possible. He has a very calm and relaxed demeanor, arrived on time and simply asked for my description of the problem. Les is very knowledgeable and experienced and could hypothesize what my issue was pretty quickly, but did not speed through the process. He was very willing and, perhaps, enjoyed answering any and all of my questions no matter how basic they were; I learned a lot about my house, it's plumbing and how he was correcting the issue just by talking to him throughout the job. He gave me a lot of options for the fix and did not pressure me to choose any of them or up-sell me, he only gave recommendations and guided me through what each of the processes were. Les explained they operate and sustain their business with honesty and thoroughness, both of which were very true. He got to work and snaked the main drain, while also running the camera in the line so I could see the obstructions he was hitting. He'd hit each clog several times (being thorough) to make sure he'd get it the best he could and ran all the way out to the city connection. Most of the blockage was tree roots and he showed me what trees they were coming from and also gave advice on how to keep the line clean and how to resolve the, unfortunately, reoccurring issue in the future. Les took excellent notes in my file so that the next technician, should it not be him, would know exactly how to achieve the same caliber result. I think everyone is skeptical about this type of repair and, with a few seemingly indistinguishable competitors out there, it's hard to know where to start. However, Mr. Rooter (and Les, specifically) was a great choice, being easy to get out to your location and with no pressure to even spend any money after the house call and diagnosis. With my particular situation being the clogged main line, you can expect to pay anywhere from $350 to $750+ depending on what you need or should choose to have done. I will note that if the line is over 100ft it will be more expensive. Also, you can choose to run a drain auger or hydro-jet the line, with the later being more thorough and, thus more expensive as well. It all comes down to your house and when and how it was built. They also don't know what the source of the clog is, whether it's tree roots, sludge, a children's toy or even a broken line. After talking with Les for a while, you begin to understand why plumbers get paid what they do. Cheers to Les! I certainly hope Mr. Rooter realizes how important he is within their staff.

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed

Patrick and Doug just left the project here at our home and I ran a load of wash. Jim and I cannot…read moresay enough good things about your employees, they wear customer service on their selves. They were very professional, they know the plumbing business, and were considerate of repairing our drain field so that everything works, inside and out of the house. Josh figured out the best way to solve our problem and was considerate of the costs involved. In the end we have a system that works and will work for years to come and one that we could afford. The Keegstra's

I just heard from the team at All Flo Plumbing and they have stepped up to make things right. I…read morereally appreciate a company that admits to their mistakes and in the end does what is best for the customer, now and in the future.

We just moved to Whitehall from California and were referred to scheids plumbing for our plumbing…read moreneeds. They did such a great job that I felt it necessary to reach out and let others know how professional and dependable they are. The staff was wonderful and the technicians know their job. I will continue to use them for our plumbing needs in the future and I hope you would too.

I called to have new toilet installed in my home that I was putting up for sale. The plumber they…read moresent out was sooooo unprofessional. Because this particular plumber they were sending over had serviced another house of mine before, I allowed him to work without me being there. I trusted him! This house had been totally repainted; was clean; repaired; re-landscaped; and ready to be put on the market when the plumber finished the toilet installation that day, this one job! However, when the painter stopped by on the afternoon after the toilet installation, he found this roomy bathroom a mess!! Not only was the floor very dirty as you came into it, but also he found that, in the process of installing the toilet, the plumber had scraped up the wall adjacent to the toilet, marring the newly painted wall! So, the painter called me very upset, having just finished painting it days before. However, he told me not to worry, he would clean it up and repaint it, free-of-charge. However, after the painter cleaned up the bathroom and before he repainted it, he took pictures of the wall and sent them to me. Immediately, upset, I called Scheid's office and spoke with a woman whom I had gotten to know quite well over the years of using this plumbing/ HVAC company, explaining the problem. She said she found it unbelievable. I said the same after my years of experience with this company, but the pictures were the proof. Plus, the painter had no reason to lie; I had already seen his finished product!! Then, I asked to speak with the owner, Dan Scheid. She told me he was not there but said she would give him a message. Also, I got the information to send Dan copies of the photos. After all, the photos were proof of the wall being marred after the toilet installation. I sent Dan Scheid the photos, but when he called me back, he was very defensive and rude, saying his plumber would never have done that! He said he had a picture of the completed installation and sent it to me. Then, I understood why he was believing his plumber and not me. His plumber had taken a straight-ahead photo of the toilet with the adjacent wall showing no marring. The reason it did was because the wall is longer than the photo shows, and the plumber made sure to take the photo close enough so as not to be able to see the marred wall!! Although I had been a long-time customer for my home as well as my business properties, who had never complained, and to his credit, never had a reason to before. However, even though I had sent Dan Scheid the photos of the marred wall attributed to his plumber's carelessness when he called me back, Dan, the owner, chose to have a very poor attitude toward me about the incident where his plumber not only created a mess but also marred the newly painted wall, causing it to need to be repainted in order to be put on the market to sell!! Therefore, my only recourse was not to pay the bill and to not to use their services anymore! Believe me, I did not and have not since!! NOTE: Although the plumber's photo will not load for some reason, I am including the photo of the marred wall that happened during my toilet's installation

What an amazing experience we've had with Grapids! From start to finish the process was wonderful…read more Todd came out within hours of calling to get a quote to upgrade our furnace and add AC to our home. Our furnace was over 20 years old functioning but a bit of a head scratcher. Additionally we needed to upgrade our electrical panel. Grapids was able to subcontract that for us too. Tyler and Eric came out the very next day (bright and early) and spent the day reconstruction our HVAC system. Prior to their arrival we decided to add a humidifier to the unit. The office was seemlessly able to add that to our work order. Todd swang back out to check in on the progress and make sure we were happy. Throughout the day several members of Grapid came through to bring supplies and check in. The stars of the show were definitely Tyler and Eric who worked until after 7pm to complete the HVAC job. They worked well together and I could overhear them as I graded papers upstairs. They treated each other with respect and humor. It was so refreshing to have work done in our home by such wonderful people. They even took the time to FaceTime with my husband who was at work to show the final product and answer all of his questions. Without hesitation I will recommend Grapids (specifically Todd, Tyler and Eric) to anyone! I came back to add we had quotes from three different companies and Grapid was under the others AND included upgrading our electrical panel with one of their subcontractors.

I had a $15 a month "plan" with GRAPIDS they canceled 2 of my appts. the day of, same as last year…read morethey used the same lame excuse, Staff called in sick, it was for a tune-up before the season, find a Company with Good Reviews!

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

Very friendly and professional. This company was the first to respond to my inquiry. I mean like…read moreJimmy John's...FREAKY FAST!!! Honesty, integrity and very skilled. They explained everything to me who knows nothing about all this! Thank you thank you so much for making this a great experience.

We had a plumbing emergency over the weekend, they answered the phone right away and came out the…read moresame day. Excellent communication. Would absolutely recommend.