Lana is hands down the most efficient person I have worked with. I called her on Wednesday and a few hours later, we met in person. I provided my budget, apartment specifications and she showed me about five places all within my price range and needs. I wasn't expecting so many apartments to view, but thanks to how quickly she can pull things together, I was able to make my decision. That Wednesday I was able to submit an application and the very next day I was approved! Today, I met my new landlord, signed the lease and that was it! The process was incredibly easy, smooth and comfortable. I didn't feel pressured or rushed to make a choice or fall in love with any place specifically. Each apartment that I viewed was equally as great, clean and I would live in any of them. I am beyond happy and grateful for Lana - will be going to her for any future apartment needs! read more

I called their offices in hopes of finding a new place in Bay Ridge. When I said that I wanted 2 bedrooms and that I had a cat, the lady immediately cut me off and said she didn't have any pet friendly apartments. Then she said "Ok? I'll call you if something becomes available. Goodbye!" Very rude. She didn't give her name either. I know that brokers have to do very hard tasks such as: walking, holding keys, texting while you're trying to view a place, unlocking doors, lying about how great a place is, and......well that's all they do, but still. She could've been nicer. I will never call this place again. read more

I was looking for an apartment in Bay Ridge, and walked into this agency right off 86th Street. I was very honest with the realtor about the fact that I have a pet, and wouldn't give it up. He said that's no problem, showed me an apartment, which I ended up taking. However, when it was time to meet the owner of this apartment that I wanted to rent,, I found out that this owner did not want any pets, and was adamant about it. The agent and the owner of the real estate pleaded with the owner of the building, but to no avail. Anyway, here I was, no apartment, and ready to move. The agent I worked with now showed me another apartment, higher than my price range, and not including utilities, which I requested be included.Due to the fact that I was immediately ready to move into the previous apartment ( all moving arrangement made, postal changes, etc.), I ended up taking the second apartment , but felt I was rooked. My beef with this agency is how the whole issue with my pet was handled. The agent told me it would be no problem, and when it came down to the wire, it was. Is this person so commission hungry that he lied? Hoped he could convince the owner of the apartment otherwise? Anyway, I would never deal with Alpine again after this incident. The whole thing now feels like it was a bait and switch situation, so the broker. could get a fatter sales commission. read more

Based on my experience working with Anita I would absolutely not recommend this company. I am a single mom of 2, who was moving to Bay Ridge, and put down a deposit on an apartment. Anita contacted me on the day of the lease signing to say that it had flooded. Obviously not her fault, but then would not refund me the deposit!!! Act of God, I get it, but please be a decent human being and don't steal from the single working mothers of the world. read more

Easily the most wonderful real estate agency I've ever worked with. Every aspect of the process was incredibly smooth. Anita is the absolute best! She was very kind, responsive, and helpful. Being new to the neighborhood she made us feel very welcome from the start. She helped us find our dream apartment and we couldn't be happier! Everyone else at the agency is just as friendly and welcoming. I cannot recommend them enough! If we ever decide to move Anita will be the first and only person I will call. And if you're looking to move soon you should contact them ASAP. read more

Last year we were in the process of relocating and it was a stressful endeavor trying to figure out not only what neighborhood to live in but actually finding an apartment that fit our needs. We reached out to Alpine Real Estate and from the moment we started working with Lana she listened to our needs/wants and delivered! We are so grateful for her patience and kindness with us. Definitely would recommend Lana and Alpine Real Estate! read more

Recently moved back to New York after a protracted stint in the City of Brotherly Love, and stumbled upon Alpine Realty for apartment hunting. I worked with Maria, who is absolutely lovely to talk to and do business with, she found me an absolutely amazing apartment at an amazing price, and the most important part is that it seems the realtors at Alpine have a personal relationship with the landlords/superintendents which leads to a fantastic relationship with them once you move in. Being a New York realty office, I did have to pay a broker's fee (one month's rent), but compared to other realty offices, this is pretty standard. Mostly, though, they found me the perfect apartment, well below market-rate, and put me in a place with a great bunch of people and I know I'm always welcome to bring any issues to them if the landlord or super aren't attending to them. I highly recommend them, and if you see Maria, tell her I sent you! read more

Vast selection of NYC listings, working with Lana from Alpine was an excellent experience. I was looking to rent an apartment in Bay Ridge, an area where they have a particularly impressive selection and it's where their office is. Lana was professional all the way and went out of her way to help me find what's best for me. From searching to viewing to leasing, they exhibited utmost professionalism and were very reasonable and also understanding. Highly recommended. read more

Tried to work with Nik Taneris from Alpine, who I never ended up meeting in person...played phone tag with him, texted back and forth...but he never showed up to the apartments he was supposed to be showing my us. In the first apartment, Nik texted me to just "ring any of the bells or push the door, it's usually open" and to let myself into the unlocked apartment he was showing..(eeek!) and that he'd be right there. The building managers of the 3 apartments I viewed ended up opening the doors...one even scolded me and demanded I call Kevin then and there because she had never been told I was coming. After waiting 30 minutes at the last apartment, we left for another appointment...until Nik started calling and texting to come back and talking up the apartment. Very unprofessional...we ended up going with another broker. This is one broker who does not earn his 12% commission. read more

I worked with Lana Magner. I contacted Lana because she was the realtor connected to an apartment I found online. By the time I met with her, the apartment was already gone. However, she found me another at the same price right around the corner. I spent 2 1/2 months looking for the right apartment with no luck and she found me what I needed right away. She was very professional, friendly, and took care of everything for me. She made my life a whole lot easier. If you are looking for a new home, you should go to Lana. read more

John Candela is the best broker in Bay Ridge! He took me out showed me 3 great apts on wed, I applied for one thurs and I was signing leases fri and got keys. Don't waste you time having brokers drag you around you the city showing you crap. Totally worth the broker fee! I got an amazing deal on a 2 bed and couldn't be happier. And he is cute! read more

We have been looking for an apartment for weeks and tried different real estate agencies. We were so lucky to have Lana as our agent. Unless other agents, she immediately understood what me and my husband were looking for. As result we have a clean, nice and big 1BD for 200$ lower of our initial budget. We strongly recommend Lana and Alpine Realty. read more

I'm so glad I ended up finding Lana at Alpine. She was so easy to work with, professional, yet made the experience really friendly and easy going. She is GREAT at what she does. She is upfront and honest with you while still getting you a great deal. She showed me exactly what I was looking for after weeks of not being able to find what I wanted. If you see a listing of hers definitely reach out to her bc she will find you 100 other apartments that match your description, and she will work with you to make sure you get what you want, even if you're picky (like me)! She even got my landlord to give us the keys early since the place was unoccupied. Definitely a pleasure to work with and great at the business side of it as well. Thanks Lana! read more

I can't say enough good things about working with Anita at Alpine Real Estate! She has to be the sweetest broker in NYC. Every part of the process with her was great. She was very accommodating, helpful, patient and upfront. She was also very fast with responding. The whole process of finding a new apartment is usually a nightmare but she truly made it a pleasure. Everyone else in their office seems really lovely as well. So grateful to her for getting our little family into our wonderful new home! read more

Very helpful always on time and help me with every question I had I can't thank you enough. Great Service will definitely recommend to friends and family.. I can't thank you enough. Thank you for this apartment. I'm in love!!! read more

I went to more than 6 real estate agencies in Bay Ridge with very particular demands in regards to the school zone and what we're looking for in an apartment, and Slavica from Alpine Realty did an amazing job of finding what we were looking for. She and her boss, Harry, went above and beyond in dealing with the landlord to make sure we're happy with the lease before signing it. Great job guys! read more

We found Lana on Zillow, and she was just the best. She is professional and nice (and fun!), and made our apartment search so, so easy. After just showing us two properties, we found the apartment we had been searching for. And when we got into a bidding war with other applicants, Lana secured the apartment for us and kept the rent down. Amazing! She also recommended movers, who were efficient and moved an old and heavy piano down a flight and a half of stairs. Highly recommend. I want her to be my friend. read more

Lana Magner at Alpine is fantastic. She works hard for you from the start and negotiates to help you get what you need. Actually earns her fee which is saying a lot in NYC. Also happens to be a very nice person, which makes the experience of house hunting that much nicer. Highest recommendation! read more

We have been looking for an apartment for months. We tried several Real Estate agencies such as Ben Bay and Jabbour, but with no luck and terrible, terrible agents who acted as if they were doing us a favor for finding us something decent. So we tried Alpine, because my own parents worked with them way back in the 90's, and we thought, why not? As soon as we spoke to them, we regretted not coming here sooner. Urszula was absolutely fantastic. I cannot stress this enough. FANTASTIC. She was kind, helpful, listened to us, and not once did we feel uneasy working with her. In fact, she was responsive, and she told us everything we needed to know, and found us something better than we wanted. Transparency-wise, Urszula and Alpine are excellent. No hassle, a wealth of experience, and you feel like you'e a human being working with them. It really is true when they say go somewhere with a history and to the experts. Thank you Urszula, Harry, and Alpine from the bottom of my heart, I will refer all I know to you!! read more

Lana Magner is not only good at her job she is also a wonderful person. I was referred to Lana by a co-worker shortly after arriving in the Brooklyn area from overseas. I am happy that I followed up! She's was able to find rentals that fit my needs and never steered me away from what I was looking for. She has a lot of knowledge about the area which she has been kind enough to share with me definitely making this transition smooth. Lana, if you are reading this I don't know how many times I can say thank you for helping out. I truly appreciate it. read more

In my experience of using realtors in the past, Ms. Lana Magner gave me and my family the best experience. Looking for a home can be a daunting experience; but it should not be. It should be an experience that leaves the renter hopeful and encouraged that they will find the right place as their new safe haven. Ms. Magner is the kindest, most pleasant and diligent realtor I have worked with. She valued my time and did not waste it on places that she knew did not fit our description. I will be using her again and I will recommend her to friends and family. She truly is a gem in the real estate industry. She exemplifies what it means to have a professional and thoughtful Realty Agent. read more

The people working in the agency are nice. Unfortunately, they don't properly screen the landlords and don't warn prospective tenants of potential pitfalls. I rented through them from Matina T. at 318 81st St, whose philosophy seems to be that the tenant is responsible for all the expenses of maintaining the apartment. When I asked her to fix a problem with a window, she made an excuse to delay the repair, and after we moved completed the repair and took out the cost from the security deposit. Her reasoning is that the air conditioner in the window did not have the supporting bracket and therefore caused the problem with the window. The fact that she walked past that air conditioner for two years without mentioning that there may be a problem and the fact that an almost exactly the same air conditioner was installed in another window the same way without causing a problem did not matter to her. She just wants to use the tenant's money. The cost of painting the apartment after we moved out was also taken from the deposit, because in her words I had "too much stuff" and therefore must be selling it on ebay, which makes it a "business use" of the apartment. It's just crazy. I could go on, but my point is I was not prepared to deal with someone like that. If I had been warned, I would have taken pictures immediately after moving in and reported all problems immediately and documented them. Not to mention taking pictures of the apartment just before moving out. I recognize that this is a problem with the landlord, but I feel that the agency let me down if they knew what she was like and did not tell me. read more

Urszula at Alpine is the BEST person I've ever worked with in any realm of business. She helped us get a great apartment, and we are likely not the easiest renters to satisfy. She was consistenly friendly, helpful, attentive, professional, and ... well fun! Before we met her we had reached out to a few realtors that were rated highly here on Yelp but they were very slow to get back to us and quite frankly a little cold. Walking by Alpine one night we tried the door, which was locked since it was past closing time, but Urszula was inside and happily invited us in with a smile. She listened to us well then told us she'd get back to us. She did RIGHT away with several nice apartments to view that have the amenities we wanted, and all the while the other realtors at different agencies weren't (and still haven't) calling to show us apartments. 3 nights after having met her we called to see if a place we wanted had replied to our inquiries and since they hadn't she offered to show us one we might like, even though it was late and most other realtors would have locked the doors. We LOVED it and she worked fast to get us set up. We signed the lease yesterday and couldn't be more appreciative of Urszula having treated us like family. read more