my battery died on my lunch break at work today, Kobe helped me out and completed my battery change…read morevery quickly! I was able to get back to work with time to spare. Thank you so much ! 5 star service!!

An older Indian man at this store with a customer service tag was rude and almost damaged my car…read morekey remote. I asked to buy a battery for it. He said open the remote myself and find the battery model. I asked for his help and he tried to pry open my remote with a pair of scissors. Stopped him and he said customer should open themselves. Got in line again and another younger gentleman helped me - he opened the remote, replaced the battery and even tested it on my car. I forgot to get their names. But the older guy needs to not be in customer service. Took off one star for him. Other reps at his location are amazing.

Rusty is my go to guy for all my regular maintenance. He does a great job and is timely and very…read morereasonably priced.

Rusty and his team have always exhibited impressive professionalism so much so that I had to…read moreintroduce them to my children and family-friends. Today, as usual, the diagnosis was quick and narrowed down to the specific problem. Very honest guys. I am highly impressed.

I don't want to Advance any conspiracy theories about garages, but a lot of them overcharge for…read moresimple things that you can fix yourself using stores like this, which is what I do. We have had good experiences with Advance for the most part and this one is pretty decent, although prices can be high depending on what you're getting. We're glad to have it down here and it's one of the auto parts stores that I would recommend when needing this kind of store in Missouri City or even anywhere in the Sugar Land area.

why do they want us to dump pour our own oil. why doesn't the employee want to do it for us. if…read morethey take it for recycling when we purchase from them? is there store policy. company policy!

I went for a battery check and thr person helping me was rude and unhelpful. It was just a basic…read morebattery check.

Only reason I'm giving them 5 stars is because of Terrance. He went above and beyond to help me…read morewith testing and replacing my battery. When I originally walked in, a different employee had verbally told me that they are unable to test my battery because of a new policy they have basically saying they can't go outside and service vehicles when it's dark. As I left the store, got back in my car and was about to leave, Terrance came and saved my nite. He was very profesional and kind, had me in and out within 15 minutes. My car is happy.

When I first contacted them they stated the cost of rebuilding my Audi engine would be $6k and it…read morewould take about 3 weeks to complete and send back. Three months later they said $6.5k and I had to remind him the original price he gave me. Well, sent them my engine and I had no contact with them for about 6 weeks. I called them and they gave me the number to the shop where it was being rebuilt Gee's Auto Parts. Called the shop and Jay said the parts were on back order. During that time I understand Houston had a hurricane. Well now its been over 3 months and I still don't have my engine. The shop kept telling me its close to being ready. One week Jay told me it should be ready at the beginning of next week. Well, by Wednesday of that next week I still wasn't contacted about my engine. When I contacted them again saying I need a tracking number and a bill. Jay asked me where they needed to send it to and I told them. Never heard back from them on the tracking number or bill. Contacted Sharper Edge and let them know and never heard from them neither.

Bought a 2013 550ix drive knowing it needed an engine. Found Jay and the rest was history. Got my…read morenew engine delivered fast and on time looking awesome. Was able to ship my old engine back no hassle. Customer service is big when spending this kind of money and I feel like that was the best part on top of an amazing product. Will recommend them to everyone thank you so much!!!!!

My appt was for 11a. I got here for 10:45a. I JUST left at 1:30 just for 2 tire replacements and a…read morerotation. They double booked me and made me late to pick up my daughter. Horrible timing. And I'm a business owner and know a lot of people but I won't be referring anyone to come here. Thumbs down on customer service

i have a flat tire and when i asked them to replace it the worker says they don't do that on…read morewednesdays, only transmission. what kind of stupid fuckery is that. this is why i avoid walmart auto centers at all costs.

I love this place because they offer every auto part you will ever need at cost! Where has XI…read moreParts been all my life? Since finding this gem of an auto parts distributor, I've purchased windshield wipers, OE spark plugs, engine mounts, air filters, cabin air filters, and oil filters and have saved so much money than if I had bought through the dealer or an auto repair shop. Located off HWY 90 and Dulles, it is a convenient location that will keep me coming here again and again. Efficient and prompt service, knowledgeable staff, and no-nonsense pricing. Just get what you need, pay, and leave. #Yelp100Challenge2016