Hats Off to BMW of Clear Lake taking care of me. I was visiting from Louisiana and busted one of my…read moretires on my X2.. They were able to get me in Monday after incident without an appointment, and a tire was ordered and came in on that very .same day. They communicated with the dealership where I purchased my car in Baton Rouge and the additional tire and rim insurance that was validated and credited. my vehicle was picked up and transported to their dealership from app 4 miles away free of charge, and tire insurance was validated And the work was completed free of charge. Thanks Luis Morales for assisting And all the workers who were so welcoming and helpful.

Very disappointing experience with BMW Clear Lake Service Department, and not what I would expect…read morefrom a BMW dealership. Their website advertises a $119 service, but they attempted to charge $150. If a price is publicly advertised, customers should not have to question it in order for it to be honored. Their website also promises a 10% discount for PM appointments, which they initially did not apply until I pointed it out. Another major issue: their online booking advertises vehicle pickup and return service. They picked up my BMW from my home, but later told me they would not return it and instead booked the cheapest Uber option so I could go pick up my own vehicle. This forced me to take time off work, which defeats the purpose of offering pickup and return service in the first place. To make matters worse, they even sent the Uber to the wrong address, despite the fact that they clearly had my correct address on file since they picked up the vehicle from my home earlier the same day. After escalating the issue, the Service Director did match the advertised $119 price and applied the 10% discount, which I appreciate. However, customers should not have to escalate issues just to receive what is clearly advertised. For a BMW dealership that represents the BMW brand, I expected much better transparency, organization, and customer care. Because of this experience, I will not be returning for service and cannot recommend BMW Clear Lake.

Fantabulous!!! Auto care and service…read more JP and his team are unbelievable. If you are in the local neighborhood and I need of auto care, it would be well worth every dime and the time. I just wish, I had found this place sooner. Especially, after going to the same mechanic and after 2 trips, fixing something, just not the problem. JP's team got it right the first time and have been consistent in doing so every time with me. It was a tune-up this time, oil change, belt replacement and minor repair to the oil pan. Thanks again! Until the next time! Bye-Bye!

completely trash customer service and service left car in…read morelot for week without it being touched for him to claim hoses were changed but charged $120 for that while charging $130 for a diagnostic on a car telling me the same problem i told him it had when i handed it to him

I had my F150 lifted 6" here they were extremely quick, high quality, great service and…read moreaccommodating of my schedule. Highly recommend also best price around.

Highly recommend!! I contacted them to get my Bronco lifted along with new tires and wheels and…read morethis experience could not have been easier. I started with just a picture for inspiration and Joel and Glenn were instantly able to say the lift height and tire and wheel sizes. This process was new for me, but their experience and patience with my many questions and changes to just get the look I wanted made me comfortable doing business with them. Truly a great team to work with that does amazing work.

My wife and I went here for years. The service was always fairly priced, quick, and honest. We…read morehighly recommend this place for auto needs.

I know nothing about cars. I made the mistake of getting a classic car. This is the third…read moremechanic in three years. Richard and his crew not only did a great job but very fair pricing and stuck with it until the car was fixed. Very knowledgeable and willing to research the problem. He's going to be my number one mechanic for all my cars. Many Thanks PS they do everything. Maintenance repair welding tire patching. Just to name some of the stuff they did for me

Where to start.. Cruz N Carz is the epitome of what a local small business should be. I would trust…read morethese guys any vehicle I ever own! 1. They have the quickest turnaround time I've ever experienced. 2. The front office if not the mechanic calls with updates and status reports, checking to see if you want to go further before the bill $ goes up. 3. My car was returned clean, washed, and in top tier condition- every single time. I have gotten oil changes, break jobs, flushes, and a panel of other repairs done here. These guys are genuinely honest wholesome people, friends rather than employees and customers. I can't recommend CruZ N Carz enough!!!

My husband had to take his 1982 Corvette for a warranty repair for a transmission leak (the…read morespeedometer housing was leaking, again). It took them 5 weeks to finally get the $80 part in and repair it. When we got the car back, it was filthy on the inside and out. The carburetor definitely shows signs of a fire. They had the gall to say he needed a new carburetor because it wouldn't start. He told them the carb was almost brand new and nothing was wrong with it and they never mentioned it again. It was also a half tank of gas less than when it was dropped off. I won't even bring it back to have any of this corrected, I have no trust in this shop. Every time they said they would call me back with an answer, the literally never did. My husband had to drive there twice to get an update in person.

I live near Seattle and have been looking fo a Jeep Wrangler TJ when I spotted a promising one near…read moreHouston. Not wanting to make the trip down to Texas, I came across Autoexam.com and made contact with them. The next day they did the inspection and found multiple high-dollar repairs that the Jeep would require. Because of Jose's thourough inspection I walked away from the Jeep and saved myself significant expense and aggravation. The inspection fee was the best money I have spent in a very long time. I highly recommend autoexam.com for their pre-purchase inspections. Thanks again, Jose!

Auto Exam and Jose saved me from buying two vehicles that were lemons. Both cars appeared in god…read moreshape, however, Jose, found severe problems. He saved us literally thousands with his thorough inspection. He was very informative, knowledgeable and most important very communicative which made the whole process easier. I highly recommend Auto Exam for any used car purchase via private party or dealership .

Service is terrible. They do not honor their work, took it back after issues after they installed a…read morenew engine. They refused to work on it advised me to take it somewhere else. I took it to another shop and it cost me an additional $875 to repair their poor work. Total cost was $7,675. Which included a new engine $6800 and another $875 , all within 2 weeks. Do not take your business to them!!

Took my 2001Ford F-150 to a shop for a back firing issue the shop charged me 2,300.00 dollars just…read more to change out parts without solving the issue. The truck still had the same issue. I took the truck to 288 Complete Automotive and they found out that the fuel filter was not putting out enough fuel pressure, causing the engine to run ruff and backfire. Thanks, Andrew to you and your team for solving the issue.

I got into an accident with another driver who did not have a license or any insurance. I called…read moreClear Lake Collision and they allowed me to take my car in for an estimate immediately. When I arrived, the energy amongst the staff created for a very welcoming and warm environment despite the fact that I was still upset about the wreck. They were able to get me a quote within an hour of leaving the premises and got my car scheduled for repairs for 4 days later. Thankful for businesses that are honest, hard working, and easy to work with!

This shop is unprofessional takes advantage of you and Chris the owner is very rude (yells and will…read morego off on you) acts defensive right away and unwilling to admit that they put approximately 200 miles on my vehicle while it was at their shop for repairs and did not want to see the photo I took of the mileage when I dropped the car off, he wasn't even open to seeing the evidence or taking any responsibility, he just takes advantage thinking you won't notice. Additionally they over charged around $500. Will not recommend this place at all to anyone for anything. Very disappointing.