Professional, courteous, knowledgeable service. Our water heater showing clear signs of failing w…read morea leak. Nate came same day and navigated 2nd floor, no elevator logistics for installing new/removing old. We were anxious about finding a good, technically sound company last minute and the price was more than fair. Nate at RW LaPine is our first and only call going forward! Debby S

If I could give RW LaPine more than 5 Stars, I would. I contacted them with questions about a…read moreHeating and A/C system in our home. They were able to diagnose the issue and have it fixed in an extremely fast and efficient manner, all at an affordable price. I will absolutely be calling RW LaPine again for any/all of our HVAC needs in the future. 10/10 for this team!

This is going to be short and sweet; Mimi and John have worked on getting this project I had to…read moremake sense, when everyone around didn't want to take the job or they priced it so it doesn't make sense. Something has come up and I chose to not do the project and its been a hard choice, because right now I need my home quiet. The people that John works with are top-notched professionals and human beings - you cannot go wrong with hiring Snook! They are solution oriented and Grade A human beings. Call Snook, you'll be surprised!

It took 3 meetings of reviewing the scope with the owner, 2 visits by his subs, and 2 1/2 weeks…read morebefore he got a Rough Order of Magnitude (ROM) estimate for my insurance claim that looks like a middle school student put it together. Then after promising "Don't worry, we'll take good care of you", he backed out. So I find myself starting over to find an experienced, qualified and professional company to help repair my structurally compromised attached garage with only months before wet snow begins.

We engaged Dave and the team at AFB to remediate a massive asbestos-encased boiler that has been in…read moreour home's basement for 70+ years. The job was a tricky one and the team really took great care to think through options for us (ultimately we decided on a full removal of the boiler). They were professional, reliable, responsible, and responsive! Highly recommend AFB for your remediation needs!

Great crew. On time, friendly, and dealt with our issues quickly. Would hire them again.read more

Had them install a new water heater today, excellent to work with, including them cleaning up as…read morethey completed the job. Bill the tech was polite and professional, and Mark the Service Manager even came out to help and was amazing to work with, including helping to expedite the repairs! I have also had them help with furnace work in the past, including work on my Geo-Thermal system, and once again their tech was top notch, and Mark D. Was amazing to work with. I strongly suggest using them for your HVAC, and plumbing needs.

They sell high-end machines here. Riccar. They gave me a hundred dollars on my trade-in because…read morethey could not fix it as it was plastic underneath. I think I ended up paying four hundred dollars for it.And so far, I like it. I will have to pay forty dollars per year to get it serviced. They will wash it and everything. The guy assures me that they have been open for over fifty years. They offer a one year warranty on refurbished.. Five year warranty on the new.

Upfront pricing would be helpful to avoid confusion surprise at checkout. Received vacuum cleaner…read morewithin time promised. . My machine was serviced well. Owner was willing to apologize and offered discount.

This place does awesome work. They've been around a while and have quietly and efficiently taken…read morecare of the needs of their customers for decades. Don't let the name distract you. Jergens is multi-faceted and don't do just piping. They also provide a diversity of products such as boat covers and screening. Last fall I built a screen room behind the lake portion of my home and needed a set of custom covers over the screen areas to protect it from the harsh winter. They came up with a beautiful and functional system of Sunbrella covers that attach and detach in minutes. This spring they customized some screens to complete the project. Once again the work was solid, well constructed and looks awesome. The folks working here are also a great bunch. The work hard and produce a superior product. What more can you ask? Five stars all the way for this great business!

When we went looking for a mini split AC unit for our home I contacted about a dozen companies…read more IKAG+ was the most helpful of them all. They suggested installation options never mentioned by the others. The crew was super and followed any requests that we had. Ryan, Tom and Hunter worked very hard and did a super job. We are very happy with our system and highly recommend them to anyone. Fujitsu and IKAG+ are both tops in our book.

We experienced a cave-in caused by heavy snow where the garage peak joined the roof peak. After…read moreinvestigation, it was determined that poor construction was the main cause, but the insurance company gave us a quote for total roof replacement. SG gave us a quote to match the insurance quote, but with an agreement that there would be additional cost to correct the initial poor construction. The day the roof replacement began, pictures were taken and were sent to the insurance company along with an estimate for the work needed for the repairs. SG was successful in soliciting the insurance company to cover all of the repairs, and we ended up with a beautiful new roof. Thank you SG for a job well done. The workers did a great job with minimal disruption. They were friendly, quick and efficient. I recommend SG to anyone needing roof repairs.

After installation, we began experiencing water intrusion issues that were not present before. This…read morewinter did bring more severe ice dams than we have experienced in past years; however, the leakage has occurred only in specific areas of the home. In reviewing those areas, we observed visible gaps between the drip edge and the gutters. Other sections of the home, where the gutter and drip edge align properly, do not show the same issues. The gutter installation appears inconsistent, with some sections installed correctly and others not. When we reported the problem, the company recommended using a roof rake and applying salt to manage ice buildup. This was not something we had ever needed to do previously, but we followed their guidance and took those steps as instructed. We were later told that the gutters were installed "the best they could be" due to existing fascia and rafter conditions, and that wire was used in some locations instead of straps. We were never notified during the installation that these conditions existed, nor were we given the opportunity to discuss alternative solutions or address them at the time. Additionally, we did not receive a post-installation inspection or walkthrough. (Despite requesting one when we received our invoice three or four weeks later.) Had we been informed of the installation challenges or provided a final inspection, we could have addressed concerns earlier and potentially avoided additional damage. We understand our home is older and that renovation projects can uncover unexpected issues. However, clear communication and transparency are especially important in those situations. We chose this company in part because of the many positive reviews and the reputation they have built. We understand that mistakes can happen on any project. What matters most to us is how those issues are communicated and addressed. In this case, we expected the same level of integrity and accountability through challenges as is shown during successful projects. We are sharing this review to provide an honest account of our experience and to encourage clearer communication, transparency around installation challenges, and post-installation inspections for future customers. We were never notified of fascia or gutter issues when we discussed the job nor was it in the estimate or notes. We did discuss the age of the gutters at which point I asked if they should be replaced before or during install and was told no, they wouldn't affect anything. We removed the snow as instructed immediately. We applied salt. We asked up front if the gutters were moved and/or lowered during install and were told yes. And I watched them move them as I was home during the install. We're not asking for much, just accountability and honesty. And the first substantial snowfall in Portage, Michigan was November 29 when we received nine inches. Then into early December. On December 7, we noticed the first leaks and I reached out that day with photos. Nothing was inspected when someone came out after that and we were told to apply salt and rake the roof, which we did. The statement about weeks later is highly inaccurate. And the leak was immediately after, there was no "pulling down" of the gutters.