After installation, we began experiencing water intrusion issues that were not present before. This winter did bring more severe ice dams than we have experienced in past years; however, the leakage has occurred only in specific areas of the home. In reviewing those areas, we observed visible gaps between the drip edge and the gutters. Other sections of the home, where the gutter and drip edge align properly, do not show the same issues. The gutter installation appears inconsistent, with some sections installed correctly and others not. When we reported the problem, the company recommended using a roof rake and applying salt to manage ice buildup. This was not something we had ever needed to do previously, but we followed their guidance and took those steps as instructed. We were later told that the gutters were installed "the best they could be" due to existing fascia and rafter conditions, and that wire was used in some locations instead of straps. We were never notified during the installation that these conditions existed, nor were we given the opportunity to discuss alternative solutions or address them at the time. Additionally, we did not receive a post-installation inspection or walkthrough. (Despite requesting one when we received our invoice three or four weeks later.) Had we been informed of the installation challenges or provided a final inspection, we could have addressed concerns earlier and potentially avoided additional damage. We understand our home is older and that renovation projects can uncover unexpected issues. However, clear communication and transparency are especially important in those situations. We chose this company in part because of the many positive reviews and the reputation they have built. We understand that mistakes can happen on any project. What matters most to us is how those issues are communicated and addressed. In this case, we expected the same level of integrity and accountability through challenges as is shown during successful projects. We are sharing this review to provide an honest account of our experience and to encourage clearer communication, transparency around installation challenges, and post-installation inspections for future customers. We were never notified of fascia or gutter issues when we discussed the job nor was it in the estimate or notes. We did discuss the age of the gutters at which point I asked if they should be replaced before or during install and was told no, they wouldn't affect anything. We removed the snow as instructed immediately. We applied salt. We asked up front if the gutters were moved and/or lowered during install and were told yes. And I watched them move them as I was home during the install. We're not asking for much, just accountability and honesty. And the first substantial snowfall in Portage, Michigan was November 29 when we received nine inches. Then into early December. On December 7, we noticed the first leaks and I reached out that day with photos. Nothing was inspected when someone came out after that and we were told to apply salt and rake the roof, which we did. The statement about weeks later is highly inaccurate. And the leak was immediately after, there was no "pulling down" of the gutters. read more

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My wife and I live in Vicksburg Michigan and have nice two story home that's around 17 years old. We noticed that some of our shingles had either come lose or were missing in places after a very windy storm. Instead of just getting a quote on small repairs we figured all new would be the better move. After looking through some of the different roofing companies online that serviced our area we settled on Sherriff Goslin Roofing in Kalamazoo. They were the quickest to get back with us, and after meeting there representative for a free estimate we felt pretty good about the options that they offered. We were a bit nervous that this would be a huge expense, but only had to wait a day or two to get our quote, and it was a big relief to find out it was almost half of what we just paid for our new deck. So we gave them the go-ahead. They were able to come do it in the same month we got the quote and the job went very well indeed. They were very careful to make sure that everything surrounding our home would not fall victim to the removal and replacement of the old roof. Very efficient on the time it took to do the job. They even called us and told us that they could begin the job earlier if we wanted, due to their finishing a job not far from us. So we jumped at the opportunity to have them get started that afternoon and by around 5 or 6pm the next day they the work was completely done and cleaned-up leaving us with a beautiful new roof that we absolutely love. So let me end this by saying that Sherriff Goslin Roofing of Kalamazoo is a awesome choice if you are in the market for a new roof that is good quality, done within a great time-frame in a very professional manor that for us was way more affordable than we had originally thought something like this would be. Thank you Matt for the giving us the estimate, telling us all the differences of roofing choices, and being there for us to the very end, good job! read more

I bought a historic home in the Stuart neighborhood with a distinct roof line - the Chappell-Stewart House - and I knew from the home inspection, my first task as the new steward of this house was to replace the damaged roof. I needed a roofing company that would honor the home's architecture and landscaping, comply with the historic district requirements, and replace it at a reasonable price. I also knew the steep pitch and jutting angles meant the crew would have to be very careful to avoid getting hurt. The salesperson, Matt, seemed to understand the importance of maintaining the exterior's appearance, while also assuring his crew's safety. We talked before the job started about assuring both goals, and I appreciated that he shared the plan with me. Sherriff Goslin wasn't the cheapest quote, but they seemed to have the best knowledge and understanding about re-roofing a historic home. I'm so glad that I chose them for the project! They brought in a JLG to access the steep pitches - and the crew seemed very aware of the hazards and how to work safely - so there weren't any accidents. They were also mindful of my fencing and landscaped yard. They even replaced some rotten boards on the wood fencing after they repositioned the fence to get the JLG in and out. The salesperson, Matt, didn't disappear after I signed the contract, either. He was on-site every day, texting updates and asking if I had any concerns throughout the project. I did not - in fact - I was quite impressed! Besides being safety-minded and diligent in working on the project, the crew were also respectful to myself and my 20-year-old daughter. Since she comes and goes to college alone each day, I really appreciate that the crew treated her with respect. The crew always greeted us with a smile and a wave, politely calling us "Ma'am," and even pointed out Amazon deliveries amid the construction materials so we didn't miss them. They were thoughtful about protecting the special features on my home (like the copper gutters and spokes), and other personal items, like statues, lanterns and Halloween decorations in my yard. They brought in a carpenter to replace some of the rotted wood pieces near the roof, and they painted it to match the exterior so it doesn't look like anything has changed at all (which I appreciate, and the historic district requires!). I didn't have to argue with them about fixing the concrete walkway that was inevitably damaged by the weight of the JLG - they just knew they would have to do that. How refreshing, after dozens of home improvement projects at my old house, where I had to argue with the contractors to fix whatever they had damaged! They got the roofing job done in four days - which is just amazing to me. They even helped me with another project - trying to figure out how the squirrels are getting into the house's walls. The guys looked for squirrel holes while they worked, and we might have narrowed it down for the pest contractor to fix. Matt came back after the project was done, to make sure I was satisfied and answer any questions. I really felt like Sheriff Goslin had my best interests in mind throughout the whole project. Now my beautiful, 1890 gothic Victorian is protected under a brand-new roof! Thank you, Sherriff Goslin! read more

Sherriff Goslin Roofing Kalamazoo - Sherriff Goslin did a great job installing the new roof! - Roofing Near Me - Kalamazoo, Michigan

Unfortunately, this is not a good one in my experience. When I called to get quotes, I got "hello this is such and such company;" I stuttered cause they didn't say Sherriff Goslin, so I apologized for calling the wrong CS number: "Oh no, this is Sherriff Gosling's answering service" ...ok...left a message got a call 2 days later. The sales rep explained why the mix up and produced a quote WOAH! WAY way high - not the highest. Caveat Emptor "let the buyer beware). read more

Picked SG 22 years ago to have what I thought would be a 30 year roof. The valley systems failed at 20 years. SG could not repair the vallies nor add a hole second layer. They were nice but choosing them ended up costing me a bundle. If they had offered a significant discount I would have tried them again but no deal was offered so I went to a conventional architectural shingle. read more

A wonderful experience Mike Woodhouse was up in over his helpfulness his kindness very very personal person. I would definitely go with them for any roofing problems. The roofer did a fabulous job cleaned up their mess it was awesome I so recommend sheriff Goslin for all your roofing needs very satisfied customer thank you again. read more

Wonderful experience!! Mike was incredibly knowledgable and helpful. We will certainly go to them in the future and I could not recommend more! read more

Mike Woodhouse did our estimate. He was very friendly and professional. The sheriff goslin crew worked very hard to get my roof into shape. They were quick and efficient. My roof looks great. I would recommend Mike Woodhouse and the sheriff goslin crew to anyone. read more

Justin Mike and Gus are my guys. They were able to fix an issue that no one else could. Winters in Michigan are rough and I've have some shingle issues because of my homes design. I was really worried that I was going to need a whole new roof. Justin, the manager eased my fears and told me it was an isolated problem because of the home being built with not enough ice and water based on the size of overhang in one section of my house. Instead of replacing it all I only had to replace that one spot. The matched my shingles took pictures of how they improved my system and gave me an honest estimate of how much time I have left on my roof. Because of their honesty, no pressure and quality of work, I will definitely be calling them when it's time for my new roof. They saved me thousands based on what another guy told me and I'd gladly pay a little more in the future if it means getting it done right. read more

Sherriff-Goslin Roofing did a great job replacing my roof. We had some unexpected issues crop up, and the company went above and beyond to make sure everything was fixed and safe. Jeff Smith was a great communicator who made sure I was fully informed of the roofing process prior, and the fixes that needed to occur onsite. A huge thank you to Jeff, Justin, and Gus (and crew!) for getting the job done. My roof has never looked better! I would highly recommend them. read more