Prompt service each and every time you go in. The employee always tells you both prices when…read moresending out a package. Without even asking they will tell you if you made the time deadline if your letter and/or package(s) is leaving on the 4:15 mail truck. They always give you extra personal service and you seldom have a long waiting time.

This family owned business is amazing. They have top notch, old school service and mentality. They…read morecare about their local community and neighbors. Their delivery drivers are friendly and professional. The owner even came out to show me how to bleed my furnace line when I first bought the house and the tank was empty. I highly recommend them.

After getting the 2 week "run-around" [including from a company I patronized exclusively .... &…read morequotes of $!50.00 extra for so-called emergency delivery (even during the course of regular working hours ...] G & G literally came to the proverbial RESCUE on a Friday afternoon!! They do business the "Old-Fashioned" way - It's called "Good-Will" - intangible, yet they embody a highly valued priority - it's the lost art of building customer loyalty via personal service. Often that may include going beyond. They earned my respect & gratitude; not to mention my patronage! I value the concept as foundational & an asset that may not show up on a spreadsheet. Having been a business owner for 16 years, Goodwill coupled with benevolence were the cornerstone of my philosophy! It goes unsaid that in the current unprecedented times, it's refreshing to see & be reminded that there is goodness in our friends & neighbors! I am so thankful for all of the above & of course, these fine folks spared me what would have been a frigid weekend hauling diesel fuel - 1 gallon at a time (Fill pipe 5 + ft. off the ground, & virtually impossible for a 73 y.o.to hoist a full 5 gal. Jug without a Diesel deluge ... learned the hard way!) Thank you, Kim, for your gracious & attentive service. Thank you, Larry, for your expedient delivery!! I so appreciate your augmenting the warmth I'm able to embrace! Regards, A new & loyal customer in West Gardiner, Maine

Best company in Maine to call for Travel and Vacation Needs! If you are local you can stop in one…read moreof two locations in Waterville or Augusta. If not, you can always call them and they can plan from afar. Don't trust the big online companies, talking to strangers who are handing $1000's of your own money. Unknown fees, oh this upcharge and that. In the end I just want to go to Disney for the best price - and these guys know how to do just that. It's been their thing for over 30 years!

Fast, efficient, friendly and reasonably priced. Nothing was broken or missing upon delivery. And…read moreextra wait time billed was reduced by 50% due to misunderstanding. I highly recommend this company and would hire them again for my next move.

Quality service, nice guys, but price is high and they ask for 50% deposit, which is not standard.read more

I had an accident with my laptop and needed service to help me, Dan was awesome helped me save my…read morefiles and restore my files to a new computer fast competent and genuine, reasonable rates and I highly recommend him

This was my first time taking clothes to Material Instinques for alterations. Wanda expertly…read moreassessed what could be done and promised completion within an acceptable time period, which she delivered on. The work (men's trousers) was well done and the cost reasonable. I recommend this service. Just note that its address is on Water Street but access is actually on the other side of the block, from Commercial Street (the door has no address number but there's a sign that is clearly visible); so park on Commercial Street to save time.

Communication was very good and she returned my call in a very timely fashion and spoke…read moreprofessional so I'm definitely going to be choosing this business for my alterations

Fixed my riding lawn mower! it looked awesome when he finished with it. He fixed the problem same…read moreday and went above and beyond for a very very reasonable price!

We sent a running and driving 4-wheeler to you to clean the carb. You had it for 7 days. When we…read morepicked up, it was no longer a running wheeler. It was also missing gaskets and screws for the carb. You also did not have the decency and professionalism to come out and have a conversation at the time of pick up. You blocked me so that I could not message you, because you know you messed up. I understand this may be a side gig for you. However, you should not have attempted to take on a project that you could not handle and you should have had the decency to be professional. I do not recommend using this company for any services.

Going to Logan airport?? Leave the driving to Concord!! Courtesy and professionalism describes the…read moredrivers! Make sure you have your ticket printout prior to arrival for a seamless journey. Safe travels!

I have never been disappointed with Concord. I remember when I was returning from Honduras, March…read more2007. We were in Boston, in a blizzard, trying to get home. Our driver was so awesome, funny, kind, and got us to Bangor safely. It took HOURS but I'll never forget how great he was. I wish we had more options - I travel from Lincoln, Maine to Portland, Maine frequently. I try to use public transportation as much as possible to save the environment and save my car. Perhaps the limited options are Covid related. It was hard getting up at 4:30 this morning to get on the 7 am bus to Portland. I was determined to support our business and also help save the environment. I have been vaccinated against Covid, that has helped me make this decision, as well. They have plastic guards on all the seat backs. They have seats blocked off. The staff are awesome, as always! I love how I can sit back, read, listen to music, or watch a movie. You do have to bring your own headphones now and they do not serve water and snacks. That is fine - I'm grateful they are still in service.