The bike lane is great! I saw them on my ride and returned to their shop all pitiful looking with…read moremy snapped chain. The technicians were kind, helpful, and competent. They got me back out on my ride quickly and with chocolate milk to boot. Even though there are almost 10 bike shops between my and the Bike Lane, I will still make the trek because of how much better they are.

Love this place! Staff are friendly and helpful. In the spring they serviced my hybrid that hadn't…read morebeen serviced in over 10 years. Price was really reasonable and they were very non-judgemental about my rusty dusty bike. It rode like new when they were done with it. Fast forward to the summer and I decided to add a road bike to my fleet. They let me test ride a variety of bikes in a variety of price ranges. The sales team were very educational and helped me understand the differences between the bikes. They were respectful of my budget and didn't pressure me to buy the most expensive bike. When my bike came in, they helped by putting all the accessories on for me. Convenient location right along the W&OD. Lots of parking, so stop in and say hi the next time you go for a ride. The folks at this shop are really great!

I have purchased 2 bicycles from A-1, and will definitely return for a bike for my granddaughter…read more Large enough to have a good selection, and small enough to offer fast, friendly service, and professional advice. The military discount is always a welcome touch.

We went in yesterday for a kid's bike tire and Jeff and his associate were incredibly kind to us…read more As small businesses go, A1Cycling knows how to treat people.

I've had great experiences every time I've visited. They were able to help my get some parts for my…read moreBrompton Electric C-line as well as provide service. A great local shop in Vienna and I will be going back.

I had a tubeless tire on my road bike that went flat over the winter and took my bike here and was…read moretold, "we don't do tubeless tires here", which is a ridiculous statement for any decent bike shop. He clearly didn't want to bother helping me and he suggested I go to another bike shop that doesn't open for 2 hours. Well, I'll never come back here.

The employees here are super friendly - every single one!…read more It was an absolute great bike buying experience and encouraging for a beginner cyclist. Each question was answered - how different water bottle brackets allow the bottle to slide out different ways, sealant, hidden air tag holders, a front bag that has a strap to be a purse - there was absolutely no pressure to buy it truly was just informative. They texted when the bike was ready and helped load it into the car. I would happily return to this store.

I have a 20-year-old bike that I haven't ridden in a while. When I turned 40, I rode this bike 40…read moremiles to celebrate my number of years alive and continued that until I was 47. With my 56th birthday approaching, I wanted to bring that tradition back. However, my bike was not in good shape. The repair shop went above and beyond to clean my bike, replace broken parts, and restore it to its former glory. Yesterday, I rode 56 miles from Vienna to Purcellville and back. I truly appreciate the staff for helping me bring back this tradition and reminding me how much I love riding the trail! Thank you so much!

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

I am not sure if there is a single Yelp entry for the system, Capital Bikeshare. I write to explain…read moremy experience. It is positive to date. I recommend this. The background. I am in my late 50s. I do not live in Washington, D.C. My elderly father does though. So I am in and out all the time, checking up on him (he still lives on his own). I am experienced riding a bicycle in the city. I have owned an e bike (it stopped working, the Van Moof; I loved it when it ran, but build quality was an issue). I also rented regularly in San Francisco when I lived there, and do so intermittently in New York City where I reside now. I have had good experiences and bad, including an issue where part of a bike belonging to the defunct Uber system fell out in an intersection, and the customer service agent told me I was lucky I didn't die and offered me a $2 refund, which I thought was rather rude, prompting me to interact with the General Counsel's office to no avail -- moral of the story is you won't get much by complaining, even if you are in the right and quite polite. All told, I am confident I have taken at least three dozen rides, maybe four dozen rides, with at least three other companies, in two major metropolitan areas besides DC. I also support mass transit and alternative transit. I regularly ride the bus, and I am irked by people who assume I would not do that, because they are projecting their sense of privilege (it is apparent from their disdain they would not ride the bus) on me. I also run commute as much as I can, and I previously did that on a regular basis (three days a week, 4.5 miles, just one way; then MUNI back). That is not to brag about virtue. Don't trust anybody who touts their own morality. In any event, Capital Bikeshare seems to have worked out the problems with this service. They have lots of bikes. That have lots of locations (including one about a quarter mile from where we stay and another on the side of the train station where I need to go). They have an acceptable number of e bikes in the fleet. The maintenance is much better than pre-pandemic with their rivals. (I am opposed to the dockless networks. Those result in the inevitable problem of bikes scattered willy nilly on sidewalks and where they pose a hazard.) The annual fee is reasonable. I am planning three trips in the next two weeks, early in the morning before Metro starts running, to Union Station. If I do as I intend, the amount saved over a motor vehicle ride share will offset the cost. I figure at 4am, the traffic will not be a great hazard (though the drivers out will include a disproportionate number of people who, given the late/early hour, probably pose a risk).

4/10/19 I haven't had the pleasure of trying out these bikes…read moreyet, but this Saturday seems like a good way to spend the day with my wife. Once I get the chance to experience the full monty, so to speak, I will most likely have a higher rating. From what i have seen, these bikes get used nearly every day. The people using them seem very pleased. This coming Saturday 13th or Sunday the 14th should be a good day to ride a bike.(Weather permitting of course)

Bought some products via online purchasing and lo and behold they needed to be returned…read more Unfortunately there is no REI Co-Op in Loudoun County so we trekked on to Fairfax County. REI is located in the Fairfax Govt Ctr shopping area. Staff is friendly but very picky about returns. It was obvious my products were new in original boxes with tags still on the products but this staff member inspected it with detail. I get it but her demeanor with me was not as friendly as the customer in front of me who made a purchase. Oh well, employee owned so I guess more picky.

I went to check out a few different things. I needed a couple of pairs of running shoes. One…read morebarefoot and another. I also wanted to check their selection of bikes. Then lastly, to check out their selection of rain and cold weather gear. This store is tucked away not that far from me in the mosaic district. I found it one day by mistake after taking a wrong turn . I think it's on a dead end street. Either way it was a happy mistake. There was a decent selection of bikes and a repair/service center as well. Staff were pleasant and helpful when approached. Overall great experience. I'll be back.

Rob was professional, timely, and the price was right! He repaired our bike same day at our home…read moreand it was such a wonderfully pain-free process! I would 100% recommend this business for your bicycle repair needs. Thanks for your help!

I can't believe how awesome Rob is! I texted this morning, he texted back almost instantly saying…read morehe could come by at 12:30. He arrived promptly, spent about 40 minutes tuning up my bike, and then explained and demonstrated everything to me at the end. He saved me a ton of time watching YouTube videos and fixed things I probably wouldn't have known to look up anyway. Well worth the cost (which is less than what REI would charge) especially for the convenience!

Having recently assembled a bicycle for my daughter at home, I was instructed by the manual to…read moregrease the pedal threads and the seat pole and bring it in to a shop for some final adjustments to ensure it would be a safe ride. Not only did they provide me with some complimentary grease, their veteran team of mechanics were not only extremely patient and friendly with all the customers but were professional and efficient in their skills to complete the task as well as offer explanations on anticipating future issues such as tightening the handbrake cables after a few rides. Despite being around since 1957 and having the business passed down a generation now with over 10 locations in the area, it's nice to see they are not resting on their laurels since the staff very much had a mom/pop sensibility with good mix of older and younger staff and they seem to be very familiar with regular customers chatting with them in a first name basis and asking about other family members, like a neighborhood bartender and his/her regular patrons. I highly recommend Robert, who is sharp as a tack and has even made several YouTube videos posted on troubleshooting bicycle issues at home when he worked with a previous company. Highly recommended for all your biking needs.

Trying to get the right bike parts for my electric bike online was taking hours and I just couldn't…read morebe sure I was not making a mistake. What a relief to go to experienced, knowledgeable, neighbors that cared that I get what I needed, which I did. Thank you, Conte's Bike Shop, for investing in our community to serve us and make our lives better. I pray that you will stay successful and stay here.