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    Al's Engine & Equipment

    2.2 (6 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    2 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    3 years ago

    quality equipment from quality people, competitive prices and convenient location, was a pleasant experience

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    Spring Branch Mowers - Business card

    Spring Branch Mowers

    (2 reviews)

    Carverdale, Spring Branch

    They are thieves. Quoted me to repair weed eater over $200. Once I told them I could buy the same…read moremodel at Lowes for half the price- they dropped price to $131. I told them just to give it back to me and I would go elsewhere- price dropped again to $87. Settled and Paid. If you are white or black , these people will try to rip you off. What happen to treat all people the same and provide a fair price for your service

    I brought my lawnmower to this shop on a suggestion from a neighbor. I usually don't get things…read morelike lawn equipment repaired because it's not worth it; it probably ends up being better to just buy a new one when it's broken. But I brought my mower here on my neighbor's suggestion. When I got there, I saw a ton of used lawnmowers sitting in the parking lot. I went to the open bay and found someone to talk to about repairing my mower. When I dropped off my lawnmower, I was told they would call me to inform of the problem and the cost to repair. If I did not approve the repair, I would just need to pay $20 for the diagnostic charge and to get my mower back; if I had them repair it, I would not be charged the diagnostic fee. I felt that was a fair deal. I dropped the mower off on a Wednesday and was told I would receive a phone call no later than Saturday (3 days later), possibly even on Friday if I was lucky, to get approval for any repairs. On Saturday, I didn't receive a call so I figured I was unlucky. So I called the following Monday to the number on the business card. No one answered and I got a message that I couldn't leave a voice message because the mailbox was full. I called several times that Monday in hopes I could get an answer or leave a message. No luck; same result. I called again Tuesday with the same results. One week after I dropped off my lawnmower, I sent my husband to find out what was going on; he was told that they had closed to go on vacation. That's fine if they would have found a way to convey that information to the public. My husband also found out that they had not even looked at the mower and couldn't say what was wrong with it. Again, understandable if that information would have been mentioned earlier or someone would have called to inform of that situation. They again said that they would call once they figured out the problem to get approval on the repair. Spoiler alert - no one ever called us to get approval for the repair. A few days later, I called again and someone answered. I was told that a part was being ordered but no one could tell me what needed to be repaired and how much it would cost. So at this point, my lawnmower was a hostage at this place. 3 weeks after dropping off the mower, the repair was finished. I still never got a phone call; I was going there to somehow get my mower back. When I got there, I was told the mower was repaired. I was informed that the repairs cost almost $200. I almost threw up in my mouth. If I would've known that information, I gladly paid the $20 and gotten my mower back. They told me it was fixed but it wouldn't start until the 3rd pull. I so shocked about the cost that I just paid the money and left the place with my mower. Having some time to reflect afterwards, I probably should have just left it there and bought a new one. I imagine that that's what this place wanted so they could sell my mower once I refused to pay based on the number of mowers outside the place. Also, the lady taking payments told me that if I paid cash, I would not need to pay any sales tax. If I used any other method of payment, I would need to pay the tax. Since I had the cash, I paid cash. I imagine that repair was not reported for tax purposes. Bottom line - don't go here. This operation is poorly run and puts no effort into customer service. If they are doing a repair for you, expect they to hold your lawn equipment hostage - so be willing to walk away from your repaired item. But if you do walk away, it won't break their hearts because they will make money from you or a subsequent sale. They do have some new lawn equipment for sale there. I can't speak to the items sold there, only to the repair operation. If you're reading this and still choose to repair your item there, then you've been warned and have assumed the risk of what I experienced. Caveat emptor. I gave a 1 star only because I couldn't give less.

    Saw House

    Saw House

    (8 reviews)

    Eastex/Jensen

    This place is the best! I have been doing business with them for years now and can honestly say…read morethey take care of me every time. Whether it is because of a Hurricane blowing in, or just regular repairs and maintenance, they are on the ball and ready to go. Jose, Hector, and Angel know everything there is to know about all the brands and tools that they offer, as well as any other brands that are out there. No job too small or too big, they always offer superior customer service and dedication. Without them, my company would be at a loss trying to find another place that can do what they do. Very professional, very friendly, very knowledgeable. The Sawhouse has it all!

    Ordered some tree gaffs online a week ago, got email confirmation of the order but nothing else…read moreafter 8 days with no tracking and no notifications I called to see where my order was. The person on the phone barley spoke english, she didnt know how to check the order with order # or phone # she then transfers me to someone else who I give the info to who puts me on hold for 4-5 min after I gave him the info. Then he answers again and asks if he can help me???? I give him the info again and then he tells me the product still hasnt arrived to them??? If you read their about page they claim customer service is their #1 priority... I can tell you it is not based on 1 phone call and what I was told... I will be cancelling my order. Dont know if this place is even legit????

    Al's Engine & Equipment - outdoorpowerequipmentservices - Updated July 2026

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