Had a really good experience. Very knowledgeable explained to me the issues that were the problem…read moreand a good plan of action on how to fix them. Came and picked up my mower and dropped it off and made sure that I was there to explain all the work that was done I really appreciate what he did and working with him was a good experience

Misleading advertising. Came looking for a new push mower. Didn't have any. Doesn't sell any. Asked…read moreabout rates to repair my current one, and the only answer was he'd have to see it. Couldn't even give me a ballpark estimate. Wasted almost 2 hours just to end up at the neighborhood Home Depot.

Good people right parts. Easy to get to and fair prices. Staff is professional and friendly. Will…read morebuy from again.

Mike tells you he is willing to look at the service for $60 upfront. Then when you get the item,…read moremonths later, he said you owe more. Very Unethical person,. DO NOT DO BUSINESS WITH THIS GUY!

This place is the best! I have been doing business with them for years now and can honestly say…read morethey take care of me every time. Whether it is because of a Hurricane blowing in, or just regular repairs and maintenance, they are on the ball and ready to go. Jose, Hector, and Angel know everything there is to know about all the brands and tools that they offer, as well as any other brands that are out there. No job too small or too big, they always offer superior customer service and dedication. Without them, my company would be at a loss trying to find another place that can do what they do. Very professional, very friendly, very knowledgeable. The Sawhouse has it all!

Ordered some tree gaffs online a week ago, got email confirmation of the order but nothing else…read moreafter 8 days with no tracking and no notifications I called to see where my order was. The person on the phone barley spoke english, she didnt know how to check the order with order # or phone # she then transfers me to someone else who I give the info to who puts me on hold for 4-5 min after I gave him the info. Then he answers again and asks if he can help me???? I give him the info again and then he tells me the product still hasnt arrived to them??? If you read their about page they claim customer service is their #1 priority... I can tell you it is not based on 1 phone call and what I was told... I will be cancelling my order. Dont know if this place is even legit????

On April 4, 2026 I bought a lawnmower from Al's. After the transaction, the sales clerk told me it…read morewould arrive in 10 days. I was disappointed that wasn't stated upfront but I said okay. I called April 23 and spoke to Al and informed him that it's been past 10 days and I had not heard from anyone regarding the status of the mower I purchased. He said Tommy would be in Monday and would call and give me an update. No one called. I called again April 27 and spoke to a lady who said it was being shipped with a full truck but didn't know when it would arrive. On May 4 I called and spoke to Tommy he said the truck dropped the cargo off in Spring and they are having someone go pick up the mower and it would be here tomorrow. I asked for a full refund. No one followed up throughout this whole process. Al didn't want to get involved or handle the situation. No one said, "hey I'm really sorry about this" there was no offer to make it better, nothing. I am really disappointed in this service.

This is my first experience with having my lawnmower serviced with this company. My lawnmower has…read morebeen in their shop since July 9. Due to supply shipping delays it's taking a lot longer. It's been in the shop for over two months now. The only way I get information is if I call. Some of the service reps are unprofessional and rude. Not all of them. Very disappointing.

This guy is a scamming company please do not deal with him he will take your money and not do the…read moreservice im out of $880. for a 4 wheeler. Today 3/25/26. Becareful I have to take him to court. He is no good the police officer said take him to court

Unfortunately this owner does not do good business. He charged $150 per atv for diagnostics (does…read morenot go towards the total cost). He promised to have an estimate the next day. He was asked on multiple days (a week) and kept delaying to give an estimate of the costs. He then tore the atv apart and then messaged at 8p to say it took him 8hrs and 3 days to diagnose the atv and the balance is $975. Next day- argued back and forth about the cost because $975 was priced very high for what the atv was there for. Paid him $800 to get this situation overwith and he said he'd have it ready the next day. Got there, he says his back hurts and directs to get it..crank it up and it dies out before even leaving the yard. This guy had the nerve to emphasize it wasn't his responsibility anymore. This rating should be a 0 star review for bad business and unprofessionalism and overpricing. Even ended up filing a police report due to how the whole situation played out. Now out of $950 for an atv that doesn't even work.

This place took four weeks to do a tune-up on my Stihl chainsaw. The work was only "completed"…read moreafter I called a few times to find out the status. When I got the saw home, the nuts holding the chain on were loose and the saw stalled after a few seconds of running.

Just took my two Stihl chainsaws in for repair yesterday. Both Andrew and John were professional,…read morefriendly and helpful. They will repair any small engine appliance, should you need it. Great, great service!! I will be using them from now on.