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    Al's Heating & Air

    5.0 (1 review)
    Open Open 24 hours

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    8 years ago

    Great customer service and quality product with reasonable prices!!! Love the smiling faces and home feel of the business!!

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    Al C.

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    Comfort Wave Home Services - Comfort Wave Home Services Oklahoma City

    Comfort Wave Home Services

    (14 reviews)

    I am typically the person that avoids sales people at all cost. Especially as a veteran home owner…read morethat spends her weekends at HomeDepot gathering supplies for various household projects. I just so happened to be waiting to get a paint sample when the nicest lady approached us, she was so kind that we couldn't help engage. We took her up on the tune up, it was $29 and honestly we live in new construction so the added peace of mind was nice. Fast forward to later that day and the scheduler called us to schedule. I had my typical, I'm free and flexible all day. Only for Monday to arrive and I was in fact not free and not flexible. I provided William with a very small window I would have after navigating a hectic morning. William was fantastic, he chatted a bit and went right to work. He was respectful of my home, he was thorough in his inspection and tune up, he has one of those kind smiles that reassures you nothing can go wrong! He didn't attempt to upsell me or offer me anything I didn't need and I appreciated that he was respectful of my time. Looking forward to future service tune ups as the newest customer of their regular maintenance service!

    I strongly recommend avoiding Comfort Wave for any service other than basic tune-ups! I own a…read moreduplex and arranged two work orders with Home Depot. One side was completed for $25.00, which included a detailed, complimentary diagnostic report with printouts and pictures, allowing me to consider future services. On the other property where my elderly veteran father lives, the thermostat wasn't working, so I fixed it by changing the battery. The Tech heard me telling my dad I would change the battery and quickly informed me that diagnosing the issue would incur a $66 rework fee rather than just the Home Depot tune-up cost special for $25.00. However, at the end of the second service, I was charged a non-refundable $166.00 diagnostic fee. Comfort wave tech Sebastian explained that since the work ran past 5 PM, he couldn't give me a quote on the spot but would send one the next day. The next day, the manager informed me that they needed to make a profit from the diagnosis because customers often go with other companies, and I see why customers would do this. The $66.00 service fee should have come with a diagnosis. I told the sales manager that the technician should have clearly communicated that there would be both a $66 charge and a $166.00 charge= $232 for the second property, not just making mention of the $66.00 service fee. I felt deceived since I was only informed of the charges at the "end of the service". If I had known up front, I would have declined to switch to Comfort Waves service. They do have one of the lowest service fees in Oklahoma; however, that is because they will force you at the end of the service with a random cost the homeowner knows nothing about. This is the new scam hustle. I should have only been charged $66.00 for the second property, which is fair. If the time had been before 5 pm, I would have been given quotes to decide to go with a possible repair, and wouldn't have known or been charged the ridiculous diagnostic fee of $166.00. For the $25 service on one side, I received six attached quotes for potential future services with emailed pictures, costs, and diagrams in PDFs. To me, this should be considered part of the tune-up service, allowing customers to decide on any additional services. Again, the $66 service fee should have had the same follow-up service. The quote for the circuit board replacement ended up being $692.00, which was $526.00 after deducting the $166.00 fee. I found this to be outrageous, especially when a local HVAC supplier told me the board costs between $175.00 and $220.00. This experience made it clear that Comfort Wave is taking advantage of homeowners, the elderly, and women, especially. My second $25.00 Home Depot tune-up turned into a wasted $232.00. Here to think them having a cancellation to get both my properties in was a blessing. Nope, it was a big red flag mistake. So, if you are going through Home Depot or Lowe's promotions with local HVAC companies, be fully aware that once you change from the promotional cost, they will scam you into crazy HVAC costs regardless of whether you get work done or not.

    Pronto Heating & Air Conditioning

    Pronto Heating & Air Conditioning

    (11 reviews)

    We loved our first service for help so much that we signed up for a maintenance plan to check our…read moresystem every six months and canceled out previous serviced with another company. We purchased our new air conditioner unit for outside from them and they again were great to work with! Our second call was to check a leak in the wall behind the shower. It wasn't a good experience. The tech seemed a bit full of himself. That cost $99 and the tech told us we needed to tear out the whole shower to stop the leak. A second opinion proved it to be a simple leak down a water pipe and I fixed that on my own. Next service we were told that a cleaning of our duct system was needed. I ask if they would put a new anti-bacterial bulb in the unit after the cleaning and they told me no problem. So I ordered one. Today we had to Haden & Andrew come to clean the duct system and they were great. When they arrived I reminded them of the bulb they had agreed to plug in. After the cleaning, they were to mist the ducts with a machine to kill anything bad left in the ducts. Unfortunately the machine used to spray this mist would not power on so they called the office to find out what to do. Afterwards I was told they would need to come back when they got the machine working and they also were told to charge me $65 to change the light bulb. After buying a new unit, a cancelation and rescheduled appointment due to broken equipment, incorrect evaluation of a leak, crooked hole in my wall I told them no to the $65 charge and took my 75 year old bottom to the attic an replaced the bulb in less than five minutes. I felt insulted. And now we wait again for the sprayer to be fixed and them to return to finish this service. The best part of the visit today was Haden and Andrew, they were great guys, answered questions and worked with me to move my dogs and cat out of the way, they did good work and I appreciated them. At present, we are still waiting to get them back to spray the ducts, it is important to us as we have our daughters and children here and we have all experienced upper respiratory and sinus problems as well Asthma recently. I feel if anything a discount should have been offered due to all the trouble it has been getting this partially done.

    Their office texted me when my first choice plumber was booked up previously. Eddie came out the…read morenext day, fixed my faucet and fixed the seal/washer on a pipe underneath the kitchen sink, stopping the water leakage. Eddie was friendly and polite, diagnosed the problem right away and fixed everything to my liking. I definitely recommend Pronto Heating & Air Conditioning.

    Hicks Heating & Air Conditioning - My newly installed sink!

    Hicks Heating & Air Conditioning

    (7 reviews)

    Highly highly recommended. They were wonderful to work with. We were seeking a knowledgeable…read moreplumber to install our new sink basin, faucet, garbage disposal, and RO filter. We shopped around for install prices and NO ONE quoted us anywhere close to what Hicks quoted - and Hicks stuck to their quote price. A friend recommended this business so we called to get started. Christie called me back the next day to let me ask some questions and they also had a texting line, which was great for sharing photos as needed. We were scheduled with JJ rather quickly and he did wonderful work. He showed up on time and was personable but still dedicated to his work. I felt comfortable with him in my home and he was mindful of my dog during loud work. He cleaned up after himself and was timely on any errands he had to run to get more parts or tools. He let us know that the countertop was getting a little soft and that in the coming years, we should consider getting them replaced and I appreciated that knowledge being shared. When finished we paid and he said to call back if anything leaked or if we had any issues. If we need more work in the future, we will be calling! Thank you Christie & JJ!

    My air conditioner stopped working during the run of 100+ days recently. Hicks came to our rescue…read morethe same day I called! He cleaned the unit and filters after replacing the needed part to make sure our unit was running efficiently. He even discussed how we can plan for the future since our unit is on the older side. I can't say enough about their top-notch professionalism and service.

    Al's Heating & Air - hvac - Updated May 2026

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