I strongly recommend avoiding Comfort Wave for any service other than basic tune-ups! I own a…read moreduplex and arranged two work orders with Home Depot. One side was completed for $25.00, which included a detailed, complimentary diagnostic report with printouts and pictures, allowing me to consider future services. On the other property where my elderly veteran father lives, the thermostat wasn't working, so I fixed it by changing the battery. The Tech heard me telling my dad I would change the battery and quickly informed me that diagnosing the issue would incur a $66 rework fee rather than just the Home Depot tune-up cost special for $25.00. However, at the end of the second service, I was charged a non-refundable $166.00 diagnostic fee. Comfort wave tech Sebastian explained that since the work ran past 5 PM, he couldn't give me a quote on the spot but would send one the next day. The next day, the manager informed me that they needed to make a profit from the diagnosis because customers often go with other companies, and I see why customers would do this. The $66.00 service fee should have come with a diagnosis. I told the sales manager that the technician should have clearly communicated that there would be both a $66 charge and a $166.00 charge= $232 for the second property, not just making mention of the $66.00 service fee. I felt deceived since I was only informed of the charges at the "end of the service". If I had known up front, I would have declined to switch to Comfort Waves service. They do have one of the lowest service fees in Oklahoma; however, that is because they will force you at the end of the service with a random cost the homeowner knows nothing about. This is the new scam hustle. I should have only been charged $66.00 for the second property, which is fair. If the time had been before 5 pm, I would have been given quotes to decide to go with a possible repair, and wouldn't have known or been charged the ridiculous diagnostic fee of $166.00. For the $25 service on one side, I received six attached quotes for potential future services with emailed pictures, costs, and diagrams in PDFs. To me, this should be considered part of the tune-up service, allowing customers to decide on any additional services. Again, the $66 service fee should have had the same follow-up service. The quote for the circuit board replacement ended up being $692.00, which was $526.00 after deducting the $166.00 fee. I found this to be outrageous, especially when a local HVAC supplier told me the board costs between $175.00 and $220.00. This experience made it clear that Comfort Wave is taking advantage of homeowners, the elderly, and women, especially. My second $25.00 Home Depot tune-up turned into a wasted $232.00. Here to think them having a cancellation to get both my properties in was a blessing. Nope, it was a big red flag mistake. So, if you are going through Home Depot or Lowe's promotions with local HVAC companies, be fully aware that once you change from the promotional cost, they will scam you into crazy HVAC costs regardless of whether you get work done or not.

I contacted Comfort Wave for a ceiling fan installation (actually 4 while I was considering 5) in a…read morestandard bedroom with an 8-foot ceiling. I understand that every company has its own pricing model and that additional work, such as installing a fan-rated box if necessary, can increase the cost. However, after obtaining estimates from four different companies, Comfort Wave's quote of $382 per ceiling fan install was by far the highest I received. It was several times the cost of the ceiling fan itself and significantly above the other estimates I obtained for the same project. As a homeowner, I don't expect the cheapest price because I'm big on quality, but I do expect pricing that feels fair and reasonable. Unfortunately, this estimate left me struggling to understand the value being offered for the cost and ultimately caused me to lose confidence in using Comfort Wave for not only this project but any future electrical, HVAC, or plumbing needs. The disappointing part is that I prefer to build long- term relationships with service providers and would have gladly considered Comfort Wave for other home projects. Instead, this experience led me to look elsewhere and will influence my recommendations to friends and family. My advice to other homeowners is simple: always obtain multiple estimates before making a decision.

Very nice, friendly and most of all quick. Knowledgeable and helpful. Price was great, I expected a…read morelot more

I had a weird noise coming from my furnace in the attic, called Lockhart and the tech showed up the…read moresame evening. No emergency charge. He went into the attic an liked around, then the heater cycled. I said "that's the sound I was telling you about." He poke at several spots and the sound stopped. It was air being blown out of a leak between the furnace and duct. He drove a screw in and it was fixed. An honest man, so refreshing to not get taken to the cleaners. A dishonest man might have turned that into an installation of a new thingamajig. I recommend Lockhart Air Care. A family owned and operated business.

We had a huge leak in our crawl space that we didn't know about but were suspecting. No other…read morecompany would go down there because it is very small. The other companies just said it was dry and fine and that they didn't need to go down. Amped was very thorough, found the leak, and fixed it all within a few hours. All three employees we talked with were very kind and professional.

Called at around 8AM for emergency service and was told between 10AM to 2PM. 2PM rolled around and…read morenever heard anything. We called several times since and was told tech will be here before 4PM. 4PM rolled in and still nothing and again no communication from them at all. We just cancelled as this is very unprofessional as we have wasted a whole day waiting around and trusting them when we could've call other companies that would honor their promise to their customers.

Had them come out to seal up a window leak. They came through and replaced window seals. It handled…read moremost of the rain issues but on hard rains it still leaked. I asked them to come back out to give another look. They agreed and we scheduled a time for them to come back. They no call no showed me the day of the appointment. I contacted them the next day and asked to get back on the schedule. They said sure and i never heard from them again. Not a great way to spent $321 pricey service with low quality results.

Tim at Elite Property Maintenance was a life saver. My tenant had been without heat for 1 week ,…read morebecause OGN had to replace the gas meter and couldn't do it for 5 business days. When OGN finally replaced the meter the furnace would not light. My tenants and I were extremely frustrated, but Tim came and corrected the issue immediately. We are extremely grateful and will be using Elite Property Maintenance for all future repairs.

We loved our first service for help so much that we signed up for a maintenance plan to check our…read moresystem every six months and canceled out previous serviced with another company. We purchased our new air conditioner unit for outside from them and they again were great to work with! Our second call was to check a leak in the wall behind the shower. It wasn't a good experience. The tech seemed a bit full of himself. That cost $99 and the tech told us we needed to tear out the whole shower to stop the leak. A second opinion proved it to be a simple leak down a water pipe and I fixed that on my own. Next service we were told that a cleaning of our duct system was needed. I ask if they would put a new anti-bacterial bulb in the unit after the cleaning and they told me no problem. So I ordered one. Today we had to Haden & Andrew come to clean the duct system and they were great. When they arrived I reminded them of the bulb they had agreed to plug in. After the cleaning, they were to mist the ducts with a machine to kill anything bad left in the ducts. Unfortunately the machine used to spray this mist would not power on so they called the office to find out what to do. Afterwards I was told they would need to come back when they got the machine working and they also were told to charge me $65 to change the light bulb. After buying a new unit, a cancelation and rescheduled appointment due to broken equipment, incorrect evaluation of a leak, crooked hole in my wall I told them no to the $65 charge and took my 75 year old bottom to the attic an replaced the bulb in less than five minutes. I felt insulted. And now we wait again for the sprayer to be fixed and them to return to finish this service. The best part of the visit today was Haden and Andrew, they were great guys, answered questions and worked with me to move my dogs and cat out of the way, they did good work and I appreciated them. At present, we are still waiting to get them back to spray the ducts, it is important to us as we have our daughters and children here and we have all experienced upper respiratory and sinus problems as well Asthma recently. I feel if anything a discount should have been offered due to all the trouble it has been getting this partially done.

Their office texted me when my first choice plumber was booked up previously. Eddie came out the…read morenext day, fixed my faucet and fixed the seal/washer on a pipe underneath the kitchen sink, stopping the water leakage. Eddie was friendly and polite, diagnosed the problem right away and fixed everything to my liking. I definitely recommend Pronto Heating & Air Conditioning.

Service requested-hot water tank was leaking. They were very nice and professional. The quality of…read morework was superb. They assessed the issue replaced the hot water tank all in the same day. The price was reasonable. I would recommend their services.

I used 1-800-Plumber Air in conjunction with HomeServ.. The company met my accommodations by coming…read moreon a specific date and time. Cameron came in and took care of the job. I will continue to use 1-800-Plumber. I am very pleased.

Adam has been SO incredible in helping me with my house. Called for a duct inspection and cleaning…read moreand they were able to schedule me quickly. They also used their fog to help with the bacterial growth found in my ducts which was incredible! What amazed me the most was how they value their customers and their work. Adam has answered many more questions for me about duct work and HVAC systems even after they serviced my house. I will definitely be using them in the future!

Adam's air care was a pleasure to work with. The communication was great and the quality of…read moreservice was superb. The team came on time and answered all our questions. I would highly recommend Adams air care to anyone needing service. They did an outstanding job.

Interstate put in our HVAC unit in 2012 and have continued to use them and also referred a relative…read moreto them. Yesterday, however, made me feel good about humanity again. We had a leak from the drain hose and Brandon came and took care of everything!! He resloped the unit, shop vac'd up the wet insulation, carried the shop vac down from the attic, dumped it in the trash, carried the fan up there and plugged it in and also got a contractor out here to fix the ceiling drywall as soon as possible! I thought I would have to fight the company on fixing the ceiling but...nope!! How many people do you know that would go beyond the call of duty? The company is very lucky to have such a conscientious former military guy working for them!! Brandon...job well done!!

These guys are a class act. My AC went out last night, so in the morning I called Interstate and…read morethey had someone out within an hour. Technician Jason was friendly, courteous, and professional. He solved my problem (bad capacitor) quickly and explained my options for repair. It was a great experience all around. I will definitely be using them again.

Highly highly recommended. They were wonderful to work with. We were seeking a knowledgeable…read moreplumber to install our new sink basin, faucet, garbage disposal, and RO filter. We shopped around for install prices and NO ONE quoted us anywhere close to what Hicks quoted - and Hicks stuck to their quote price. A friend recommended this business so we called to get started. Christie called me back the next day to let me ask some questions and they also had a texting line, which was great for sharing photos as needed. We were scheduled with JJ rather quickly and he did wonderful work. He showed up on time and was personable but still dedicated to his work. I felt comfortable with him in my home and he was mindful of my dog during loud work. He cleaned up after himself and was timely on any errands he had to run to get more parts or tools. He let us know that the countertop was getting a little soft and that in the coming years, we should consider getting them replaced and I appreciated that knowledge being shared. When finished we paid and he said to call back if anything leaked or if we had any issues. If we need more work in the future, we will be calling! Thank you Christie & JJ!

My air conditioner stopped working during the run of 100+ days recently. Hicks came to our rescue…read morethe same day I called! He cleaned the unit and filters after replacing the needed part to make sure our unit was running efficiently. He even discussed how we can plan for the future since our unit is on the older side. I can't say enough about their top-notch professionalism and service.

Kaison arrived on time, was friendly and knowledgeable. He immediately identified the problem with…read morethe thermostat, handled the warranty issue and replaced it. He explained the issue and helped us connect it to the Wi-Fi. It works perfectly!

We needed to have a kitchen faucet replaced. Suntech Heat & Air & Plumbing installed the wrong…read morekitchen faucet. I requested a brushed stainless two-handle faucet (the exact replacement I'd picked). They arrived with a chrome single-handle model instead. They also missed two appointment times. The install itself took about 40 minutes, with no plumbing problems or leaks discovered (straight replacement). Overall cost was $670 including a ~$70 faucet, which I felt excessive given the simple job and the mistakes. I'd used Suntech before during Memorial Day weekend for a clogged toilet when my regular plumber wasn't available. The plumber cleared it in ~30 minutes for $179. Because of that prior experience, I trusted them with this faucet replacement, but the wrong faucet, missed appointments and excessive pricing made the experience disappointing. I called the manager to address the wrong faucet and late/ missed appointments; I didn't feel the concerns were meaningfully resolved and the explanation was mostly general overhead. I wouldn't use them again.