I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.

I've taken stuff to Ibrahim for both cleaning and tailoring and he always does a good job with…read morequick turnaround. Today he really saved me though when I had a court appearance at 1:30 and at 11:00 am realized the button was missing off the front of my suit jacket. I brought it in at 11:30 and together we searched his entire button collection to find one that fit. Then he sewed it on the spot while I waited and charged me $4 - thanks Ibrahim you helped me show up to court looking like an actual lawyer today!

Located in an exterior portion of the Powers Building in Downtown Rochester, Ibhahim Kocak has…read moredecades of experience as a tailor. He does quality work, with a quick turnaround, but his prices are also premium. Bring cash if you want to get on his good side, as he prefers not to take credit cards.

Machines were good but place is $$$$ don't use cash / change and charge you to get one of their…read morecards and machines cost $$ more than other local places for same machines that still use change. Had I known, would have went there.... Came here cause of Yelp reviews but they are misleading given the above.

Love the Fluff & Fold service here! Travel a lot to…read moreRochester dropping my clothes off before my appointments and then picking them up later in the day is such a blessing! Staff, especially the manager, are absolutely fantastic! Thank you all so much!

Good man good family brand new everything and I'm rocking with him til the wheels fall off. I'm…read moreglad they got something over there to wash your clothes with. I go early in the morning and I have no problem.

From the owner: Veteran, Minority, family-owned business. Clean, safe, parking, new machines large and small…read more Brand new Maytag machines.

I was visiting Rochester for a lengthy period of time, staying at a nearby hotel, and needed to…read moreclean my clothes. Thankfully, I found this laundromat. I had the best experience here of any laundromat I have used! Thanks!

This MUST be the nicest laundromat I have ever been to. The place is spotless. The staff was…read moreextremely friendly, nice, and helpful. The customers are very polite too in my experience. The staff wasn't just sitting down behind a counter, she was wiping down machines, sweeping floors and assisting customers non stop. They offer like 3 sizes of washers and dryers. Also, you use your payment (cash,card) to load a "laundry card". Each machine accepts only this kind of card. The process is simple and makes the old "counting quarters" obsolete.

We've used Speedy's cleaners for many years and they've always done a great job. We drop our…read moreclothing at their convenient Mendon location and they have everything perfectly and ready for pick up in a few days. Their pricing is very good, especially considering their high quality service. Highly recommended.

Took a coat to be cleaned March 19, got the run around was due back on April 9, and got it back on…read moreApril 14 not cleaned and was given different stories each time I went there or called there.

Do not dry clean your suit here. I dropped my suit off for dry cleaning and three days after, I…read morerealized they changed all my suit buttons without notifying me. They broke my original buttons (which were made of pearl) and put on some plastic ones to avoid responsibilities. The place was able to give me a refund for the original buttons after I discovered the issue, but such act of trying to burry their mistakes from the customers made me wonder if I ever should go back there for dry-cleaning again. I wanted to give them 1 star but the person who handled the issue after the fact was benevolent and willing to take the responsibility for the company. Because of the attitude of that person I retracted my 1 star thought and give them an average 3-stars instead.

I'm not sure why it says this place is permanently closed since it isn't. The guy who works here is…read moregreat and my stuff is always done well and in a reasonable amount of time. Would highly recommend.

Hey the big washing machine took my $6.75 and did get the job done...I would appreciate if I get my…read moremoney back,,and the number that you all have on the website is not working...you can contact me to get my refund at 501 399 9662..

Super clean, renovated and efficient space. Well managed with space for folding, sitting and a…read moreclean restroom available as well. Highly recommend this spot!

Before I was renting an apartment with in-unit laundry, Made New was a lifesaver. It was always…read moreclean and staff friendly, helpful, and diligent. Good wifi and seating areas with outlets nearby to hang around; food, drink, and laundry supplies vending machines; chill and relaxed ambiance (though I think they play the same classical piano playlist every time). Would definitely recommend! A heads up for anyone looking to go: they close at 10pm but last call to start a load is 9pm. Once 9pm hits, they lock the doors from the outside and the employees probably won't let you in. I don't think it's necessarily a bad thing, but it's not very clear, so it could be made more obvious.

A couple of times a year I find myself at a laundromat. This may be because my machine is broken,…read moreor I'm traveling, or whatever the circumstances. No matter where or when, I seek out the cleanest and most reputable place to wash my clothes. I've been in some sketchy laundromats in my day. Sometimes it's sketchy people, sometimes it's sketchy machines that don't work right or are dirty inside leaving me to wish I could rewash my clothing elsewhere. Today is one of those days that I find myself at a laundromat. I am so grateful that MadeNew Laundry in Henrietta opened up. It's worth the little extra drive coming from Fairport to be in an environment that is truly kept immaculately clean and that I feel safe. On top of that, the machines are state of the art technology for washing without wear and tear on my clothes. They rinse and spin thoroughly and dry without cooking the fabric. I am very pleased by the outcome everything from my delicates to son's work pants. Upon walking in, I was given a friendly greeting by Jason who gave me a quick tour of how to get started with the payment system. You have a choice of purchasing a reloadable Laundry Card using either cash or credit card. Or you can download the Laundry Cat app and use a card or other electronic payment, like Apple Pay, and use the app as a virtual laundry card. I chose the Laundry Cat App. It's pretty nifty as it uses the WiFi to give you a status of the machines you have in use. It's easy to reload your account and it's easy to apply payment to a machine. Loading and starting up the machines was a cinch. Wash time is 30 mins or less. Dry time is 20 mins or less. The dryers are very efficient. All in all, it was an excellent experience for going to the laundromat.