I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.

Good man good family brand new everything and I'm rocking with him til the wheels fall off. I'm…read moreglad they got something over there to wash your clothes with. I go early in the morning and I have no problem.

From the owner: Veteran, Minority, family-owned business. Clean, safe, parking, new machines large and small…read more Brand new Maytag machines.

I was at the Spencerport Washhaus. I was impressed on how…read moremuch bigger this one is to the E. Rochester Washhouse. This one is huge with plenty of room, tables and new shiny machines. About time there is a clean place to sit, watch TV and do laundry at the same time. The East Rochester is zbout the same, but a pinch smaller, but dnjoyable to go to. Thank you very much to Washhous. Congratulations, pn a new building.

Clean and easy to use app. It was efficient and fast. The new owners have made it a place you feel…read morecomfortable doing your laundry in. They did a great job cleaning it up.

Clean, good places to wait, and free wifi. They do also have a bathroom and the usual supplies…read morevending machine with a few snacks and drinks. I think the washers are a little on the pricier side, but still close to standard for larger size. You access everything with a card ($1) loaded by credit card or cash, which is nice except the card dispenser was broken when I was there and it was my first time here. Thankfully a nice guy was finishing up his laundry and passed on his card to me, which had $8 remaining and he refused to accept my quarters in return! The dryers are the style where you pay $0.25/6 minutes, which can be frustrating to guess how many cycles you'll need. They have the rolling carts to bring your laundry around and, even better, a few parking spots right out front for you to get up close!

I like doing my laundry here, but I do miss having access to the bathroom. They lock it after a…read morecertain time which sucks when you have a full bladder and no access to a bathroom and the laundromat is open late. Also, what's the point of having laundry attendants if they are not keeping the big washers cleaned out. Theres many times that I come and there is human hair or pet hair, and I have to bend in there and get it out on my own. Otherwise, nice place and machines are efficient.

Love the Fluff & Fold service here! Travel a lot to…read moreRochester dropping my clothes off before my appointments and then picking them up later in the day is such a blessing! Staff, especially the manager, are absolutely fantastic! Thank you all so much!

so they closed early locking me out from getting my laundry…read morefrom the dryer. it states open until 10 and by 9:26 I was locked out. Tried calling the number and no answer. I had my wash in before the 8:30 timeframe and it was in two dryers at 9 for 25 minutes I went at 9:26 and the door was locked.

Where I live is a large apartment complex, it's a approx. a 500 unit building. It has all the basic…read moreamenities from a store, community room, exercise room, library, and laundry. However the laundromat is aged, the maintenance isn't the best and the machines are basic sizes. Recently I bought a new bed, a nice Queen size. It goes without saying that the bed wear is larger. The sheets I can wash here where I live, but the quilt is larger and won't properly fit in the washers here. So I had to find a good laundromat. 5 minutes from where I live is a newer laundromat, "Wash and Go". I went there Friday with my quilt. I'm familiar with the owners whom own the store right next to the Laundromat, the East Ridge Express, a convenience store. I did a story on them awhile back when they opened. The Wash and Go laundry they own is a nice laundromat. All newer washers and dryers. Very neat and well kept. The owner is a nice guy, and since it was my first time there, he showed me how to operate things. They have a variety of newer washers and dryers, large and small, a change machine, folding tables, laundry carts, and sitting chairs, and a TV. It's a bit more expensive than the regular $1.25 , $1.50 prices like where I live, but it's worth it. $4.00 is the minimal washing price. Drying is a bit more also. But you can wash and dry larger loads!!! I was pleased with the place and will go back.

Went here specifically to wash large bedspreads. The cost was rather high but the laundromat was…read moreVERY clean.

This laundromat does the job and is better than most, but whoever owns it has really dropped the…read moreball. If you lose money in the machines, good luck getting anyone to respond calling is pretty much useless. UGH! The bathroom hasn't worked in ages, which isn't great either. It's clean enough, but walking in and smelling weed isn't exactly pleasant. I'm here to wash clothes, not come home with my laundry smelling like smoke. Parking can be interesting. The lot is now pay-for-parking, and I constantly have to deal with people using the laundromat spots just to go to Jines. There is free parking for the laundromat so That's all I got

This is my go-to laundromat. There are certain things that bug me, like how the snack and drink…read moremachine isn't always fully stocked, but overall I like going here. It's always relatively clean and even when it's busier I'm still able to get my laundry done without any waiting, but it's usually quiet. There are a few odd tables and chairs throughout the place. It's spacious and there are plenty of washers of varying sizes and prices. Lots of folding tables. Some of the washers have the Payrange app integrated, but most don't, so plan to bring quarters or use their quarter machine. There's an ATM if you need it that gives $10 bills. They just recently got new carts which shows me they're trying to keep things updated.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

Was here for work and my hotel didn't have a laundry option…read more Plenty of machines, helpful staff, and clean facilities. I forgot some soap and they had plenty of options really inexpensive.

They lost my white, Ralph Lauren, queen size blanket. I requested it be cleaned and tack down a…read moreslight part of the edge. I sent this to them with a variety of household items for pick-up and delivery, I had to return to my home in Chicago and couldn't stay there until they found it. Very unhappy. If they SUDDENLY find my blanket and send it to me, I will re-write my review!