I don't write a lot of reviews but, I felt compelled to today. everybody we've worked with at American Air Heating & Plumbing have been AMAZING!!! Very helpful and willing to go the extra mile. Every obstacle that presented itself has been cleared with no problem. We started with a request for service on a very old system, the response time was ultra-fast. As I had feared our system would have been extremely expensive to repair (outdated refrigerant), so we decided to replace the system. We were presented with several options allowing us to decide what fit our needs. I'm very pleased with the rapid install and the friendliness of all the staff we've had the opportunity to work with, you guys rock! Also, I had a small issue with something I installed years ago, I mentioned it didn't work and Clayton offered and then fixed the issue with a smile on his face. Shoutout to Nathan, Jordan, Jose, Clayton and Melissa, hope I got everybody we've had the opportunity to meet. 5 STAR service all the way!!! Thanks again. read more

Dylan was outstanding! He explained everything clearly and completed the work with no problems. It was great that he had the replacement parts on his truck so there was no delay on getting the AC up and running. read more

So much better than the last HVAC company I dealt with. I had to relocate my AC condenser due to patio repairs and also had a minor problem that caused the AC to suddenly stop working in July. They arrived on time for each appointment and got the work done efficiently as promised. read more

Update on my review. The owner of American Air (BJ) reached out to me just before Christmas. BJ was very polite and professional. He listened to my concerns and asked if he could make things right. I was skeptical but BJ was very adamant that he wanted to ensure our problems were addressed at our home and his company wanted to stand behind their work. He shared that he did not want to leave our heating problems unresolved so we agreed to have him come back to out home. We did have a second heating company look at our system and told us everything was fine. We had called both companies because our heater was making the upstairs 78 degrees and the basement was freezing. He and his technician (Kris) came to my house and looked at our system. They found some concerns and asked if they could come back in a few days. A few days later Kris and Trent came to our house and found issues from the original installation. Over the span of two different days, they were at our house 4 to 5 hours. Our system had many issues; including one of our heat pumps was not working. Other companies came to our house and said that there was nothing wrong with our system. Our home has 3 thermostats and 2 heat pumps along with heat zones. Kris found wiring that was not correctly wired for the thermostat to see our heat pump so he was able to fix the heat pump by correcting the wiring. He found a thermostat that was not working so he replaced it. He found the humidifier was not wired for power and fixed it. He did not stop until everything was correct. They were professional and friendly. They examined out heating system from the outside to each bedroom. They ensured that all three thermostats were working, the humidifier was working, and the zones were correcting functioning. The technicians were knowledgable and efficient. My final thoughts, if you ever do have any concerns after hiring American Air, just reach out to BJ; the owner, and he will stand behind his company. American Air had was the company that installed all of our heating system during new construction in 2006 and did a upgrade in 2022. BJ the new owner of the company but they stood behind their work and fixed any problems from previous work. read more

We had a tight time line to buy and install 2 Mitsubishi mini split HVAC heat pump units. American Airs BJ Cummins and Manuel helped us decide the units needed and how they would be installed by Matt K., Clayton, and CJ. The install was done in two days. We had an approved permit the following morning. Jamie scheduled and coordinated responses with Jessica handling the permits, extended Mitsubishi warranties, and the electrical utility rebates, now approved. It was a pleasure working with a well coordinated and experienced team. read more

5 stars! They installed our mini split air conditioning/heating and did an amazing job from start to finish! Price was reasonable given the amount of work to be done and the top-of-the-line Mitsubishi units provided. Highly recommend! read more

American Air and Heating serviced a defective sensor on our hot water boiler and provided prompt service. System was down less than 48 hours. read more

Their service tech's are very polite and knowledgeable. They squeezed me in in time for me to close on our house. Very thankful

They charged me 70$ to flip a switch. I called because our AC unit was not working after our house had been flooded, he came over and realized the people who had dried our house had accidentally flipped off our AC unit circuit breaker, he flipped the switch and still charged me 70$ for what took him 5 minutes, when I called to see if they could pro rate this fee since it was such a silly issue, she very snippily told me that there fee was 70$ whether it was a large or small problem. I feel like an intelligent business owner wouldn't have gouged their customer in an effort to secure future business. We had planned on replacing our AC unit in the next couple of years as it's very old and not running very properly, I will certainly not be using this company and would recommend that you don't as well... read more

I have been using AA for years and LOVE them. Before I had my new furnace installed by them, we had an older unit with a lot of issues - they were great about coming out and fixing the problem. They installed my furnace, do yearly check ups on the furnace & AC. read more

I have had Jim and Pam of American Air take care of my HVAC needs a few times now. I have had air con and furnace installed at a previous home and was very happy with the install, service and running of the units. Now in my new home they recently installed a tankless water heater...which I love! and next they will be installing a new furnace and air con again. I have been very happy with this company and would recommend giving them a call just so you can compare. read more

Review update: After a less than satisfactory experience with this business last week, they were able to send a wonderfully competent, respectful, and considerate technician out. He was very quick to acknowledge AND apologize for the inconveniences we dealt with, and was able to discover and fix the problem with our Air Conditioning Unit, (or at least explain and let us know what to look for in the even of future malfunctions), and it didn't take all afternoon, as the last visit did. We are cooled down, and very much pleased and satisfied with the service we have received. Thank you, American Air, for making it right. read more

We had our furnace checked by Service Experts, who pushed us into purchasing a new furnace which we could not have afforded at the time. I went and got a second opinion from these guys, who came over right away. We had been out of town the night before as our pipes had started freezing from the sub zero temperatures. John rewired what had been messed with by someone prior to that, and then our furnace started working again. Service blamed it on a messed up control panel that would have costed $700 to replace either way. We were lucky to have found such honest people. Thank you for providing us with such wonderful, fast service at a time when it was needed most!! So grateful for the experience. read more