I took in three pair of pants to have pockets sewn together…read more They sat at the alterations shop for over a month. I needed them for an overseas trip. I called and asked if they could be finished early (by a day) or if they would at least be finished on the day promised. The tailor told me none of the pants had been worked on yet and she was not positive the pants would be finished on the day promised. I then called the morning of the day promised and ended up leaving a message on their vm. No call was returned. I went in after I returned from my trip and picked up my pants, which still had not been touched. I guess I will be sewing the pockets myself and will find another tailor as well. This is NOT a reliable shop and the lady had no response other then "sorry" on as to why the pants were not worked on.

Horrible customer service. Bad attitude (though the owner initially seems nice), didn't hold to…read moreher scheduled timeline, and didn't care about how she inconvenienced me. I gave her an opportunity to make things right and she wasn't interested. Stay away.

I had a great experience , First time taking clothing there, I'm absolutely happy, . Service…read moreRequested was greatly appreciated , Great Value and would highly recommend .

Sabrina ruined a $880 jacket by cutting out material while alternating my sport coat, refused to…read moreeven refund the money paid for the alternation, much less anything toward a replacement. I will find a qualified seamstress/ tailor for any future work. I've lost enough.

My garments were Delivered on time as promised and the work was great. Close in Prineville location.read more

Can't find the words to say how pleased I am with Mandy's business practices and her alteration…read moretalents. This lady came to my house, picked up garments and altered them beautifully then returned them to my house. Who does that? Am so pleased I found her. Have spent last week telling all my friends about her and her alteration skills. If you're still looking for someone please give her a call. You'll be glad you did.

I had been searching for the perfect wedding boots for months until I found them at Alicia's. Lots…read moreof neat things to check out for any occasion.

I love this store! I've been a few times to look for a prom dress and the staff is so friendly and…read morethey always have a good selection. Definitely recommend!

Big thank you to the team at Rugged Thread. They fixed my Camo Moto jacket and upgraded the main…read morezipper from the garbage stock one. Turn around was very good and they were very sweet to work with me on the price and job. Thanks again

Impossible to communicate with them: no responses to emails, phone messages, texts…read more After giving them my credit card, and 6 weeks after initial contact, I am still without my property and without any response.