Totally ruined a $800 gown and lost all the repair beads, didn't return my calls. While I was there…read morethey lost a scarf from someone else's dress and hemmed a wedding dress horribly. Don't use them- they are a mess

Absolutely amazing! Kim's attention to detail, her input and craftsmanship cannot be beat!! She…read moremade my wedding gown fit like couture perfection!!

Staff is very friendly and helpful. Clothes are always clean and well pressed. They have a great…read moreseamstress.

I've used Westside Cleaners a handful of times over the years, mostly out of convenience--but…read moreunfortunately, I've never been consistently satisfied with the results. One of the more frustrating experiences was when they returned one of my husband's shirts literally half shrunk. I know that sounds strange, but one side of the shirt was visibly shorter than the other--and it absolutely was not like that when we brought it in. We followed up multiple times asking for an explanation and never received any real response or resolution. Another time, I brought in a white women's blazer with a small red wine stain. Before even attempting anything, I was immediately told they wouldn't be able to get it out. I asked them to try anyway. When I got it back, not only was the wine stain still there, but there were additional spots that hadn't been cleaned either--and I was still charged. Out of curiosity, I went home, put a little hydrogen peroxide on the wine spot, and it came out instantly. I then brought the blazer to another dry cleaner, and they were able to remove the remaining stains without an issue. It honestly made me question whether my jacket had even been cleaned at all. At one point, I inquired about their delivery service and was met with a pretty rude response--basically told that unless we used dry cleaning weekly, they wouldn't consider us. That was surprising, especially since we do use dry cleaning regularly--we just choose to go elsewhere because of past experiences. They said they'd follow up and send a driver with a bag...that never happened. Most recently, I brought in a bundle of clothes, including very small toddler items. I made a point to mention that some pieces were for young children. When I picked everything up, I was charged the same price for a toddler suit as an adult suit. When I asked about it, I was told they don't differentiate pricing for kids. That didn't sit right--there's a big difference between cleaning a tiny toddler outfit and a full adult suit. At that point, it honestly felt like I could have bought new clothes for the same price. After multiple experiences like this, I had to ask myself how many chances to give. For me, this was the last one.

They charge you the monies, but the pick up and delivery service is super efficient and if there is…read moresome issue or problem (or you simply forget to leave your laundry outside for pick up) that requires an attendance at the storefront location, the folks there are super friendly and helpful to boot. If you are too busy to iron because you are out in the world making things happen (yo yo dollar bills y'all), these guys have your back. Word. The delivery service works best when there is continual flow of garments through the system (leave the bag outside for every scheduled pickup and you'll get pressed clean clothes back at every delivery). The system isn't designed for occasional use. Dirty and crumpled In the yellow bag shirts change Pressed. Clean. Ready. How can they improve? Perhaps a better solution for the forests of hangars and oceans of plastic that comes with the regular use of their service. Now that we are in mid coronavirus panic may not be the ideal time - but switching to reusable hangars and garment bags would certainly work for the large repeat customer base.

Use them for years now I'm going to stop. The customer service has been extremely rude. Every time…read moreI called the new pick up time is 7 o'clock in the morning which is way too early. I don't even think my gated community likes vendors going through that early when I called to say that I'm not leaving my clothes out overnight, they said basically that's too bad. The young girl on the phone was rude.

I can't believe we stumbled upon Debi just by searching Jupiter tailors online. She turned out to…read morebe an amazing seamstress and designer who completely revamped by grandmothers's 60 year old wedding dress for me to wear. It needed to be lengthened, sleeves and neckline altered, she appliqué'd a new neckline to match the rest of the dress, I could go on!!! If you are looking someone to work on a vintage wedding dress, look no further. I'm sure she could do a stellar job with new dresses as well, probably for almost 1/2 the price as the dress shop.

Debi is a super talented, super nice seamstress! She has helped us out several times now and she's…read more quick, affordable and does high quality work. So glad we have her in the Jupiter area! She's done suit Taylor if, prom gown adjustment and work shirt altering. I'm pretty sure she can do everything!! If you need something altered, I highly recommend Miss Debi!

10-14 day turnaround time for items is a little too long for the prices , they do get the job done…read morebut there's better prices out there that are faster

Rachel is an incredible asset to this company, I exclusively work through her to for my cleaning…read moreand alterations needs. They have shaved some incredible sweaters and cardigans as well as cleaned them for me. They are also extremely affordable and send great deals via text which I love. They recently cleaned all of my down pillows and duvet and fluffed them too for me and they look so much better. La Mer Dry Cleaners also has been able to get things done quickly for me which is truly appreciated. They have only shown me honesty, transparency, and true customer service. I have never had an issue with them and I work in luxury retail so I can truly say that with integrity, Rachel and La Mer Dry Cleaners has me as a lifetime client.

Cleaners / Alterations…read more As the name implies, they charge one price for dry cleaning and that price is substantially lower than the previous place I tried over on Port St Lucie blvd. In this last visit, I needed a pair of pants hemmed and they were able to accomplish the task with no fuss or dely. The time quoted for completion was when the pants were ready and the job was done exactly as requested. The price for a pair of pants to be hemmed was, unfortunately, high but that is also the norm everywhere you call for alterations. $16 in my case so just be aware that the cost to alter might be on par with the cost of a new pair of jeans ($22). In any case, I would use them again for cleaning and for alterations. Big, shared parking lot in front.

This location advertises alterations but no longer offers them. Seamstress retired. Business…read moreprofile needs to be updated.

Great local Seamstress very professional many years of experience great prices…read more I highly recommend her services

My husband was leaving for a trip overseas to visit his family. A cold climate there, so we…read morepurchased a beautiful Michael Kors coat for him. Sleeves were too long, so we took the coat to Claudia to shorten the sleeves. Here's what happened: The coat was not ready the day and time she promised. She told my husband to run an errand, and she would do it before he returned in half an hour. My husband was understanding and kind about her forgetting he was to pick up the finished coat that day. He returned, paid Claudia, took the coat and left. When he returned home, he took it out of the bag she had put it in and showed it to me (I can sew, but I don't have a machine to do coats--that's why we brought it to Claudia). Clearly Claudia shoved these thick, lined sleeves under the needle and TOPSTICHED the hems, ripping the lining. These hems were lumpy, bumpy, and destroyed the elegance of the coat. My husband's new coat was now unwearable. We had to take the coat to a high-level tailor to repair the mess Claudia gave us and then do the hems properly. That was successful, but it cost a good bit. We asked Claudia for our money back. First her Zelle wouldn't "load" she said. Then she assured us she'd mail a check. No check, no refund. We can never recoup the time we wasted on this, but ask yourself, "What professional seamstress/tailor does shoddy work and then refuses to refund the money customers paid her in good faith"? She did an awful job, forced us to find someone else to fix her work and then hem the sleeves properly, and then, excuse after excuse, a check that was not sent, and a Zelle that was not sent, we finally have a Zelle today, 2/18. Assuming the Zelle clears on Tuesday, we will be refunded the money we paid her--after weeks of emails, texts, and requests for our money back.

I should've listened to the reviews in this case, but it was walking distance to my house so I…read morefigured I would support. I brought in curtain drapes to get hemmed. I asked if they could steam the bottom when they're done to get the wrinkles out, and he said yes. I asked how much and verbatim said "its done next door so I don't know exactly but it'll be a couple more bucks" I get back and they literally charged me DOUBLE what I initially agreed to for the alteration. SHADY, unprofessional, and bad business overall. The drapes were not even hemmed evenly. What a terrible way to squeeze money out of people.

I brought some clothes of my daughter last Thursday and the day for the pick up was on Monday. On…read moreMonday I picked up my order. The jacket had not been dry cleaned but only pressed. All the original stains were still on the jacket (see photos). The red dress had a grease stain in the front, easy to remove, and the stain was still there. It was clear to me that the jacket had not been cleaned at all...they didn't even touch it. The black stain on the jeans was still there and the white polo had still the original stains and was not press as well. This is a shame. How can a cleaner stay in business without cleaning the Customers clothes? This is the worst experience in my life. I told the lady that I didn't want to pay for the clothes as they had not been cleaned. (Out of six pieces, only 2 were ok). She tore them clean out of my hand and she started screaming and she was very bad and rude. She didn't even offer to redo the clothes. When I asked her why they didn't use the common stain removers like Pyratex she erroneously said that this stain remover cannot be used for dry cleaning. Therefore either they don't do dry cleaning or they don't know how to do it and for a dry cleaning store it's a shame anyway. I asked to speak to the owner and she said he was not there and she couldn't call him either. At the end I had to pay the full amount (expensive) to get my dirty clothes back. I'll never go back to this cleaner and I will recommend all my friends to do the same.

Came in with a sweatshirt that has sentimental value and needed stitching to repair the hood…read moreconnected to neck line. She did it on the spot and triple stitched it and looks like new.

Silvia is an amazing and talented seamstress. She is absolutely fabulous. She can alter anything…read morefrom a pair of jeans to a wedding dress until it is a perfect fit. Did you know she also designs clothes and confections them. So if you have something in mind you would like to wear and can't find it in the store, Silvia can design it and make it for you. I almost forgot to mention she is a perfectionist. You will leave with high quality work. I am very happy I trusted Silvia with my delicate clothes .