I'm very disappointed with my experience at this tailoring shop. I brought in two pairs of jeans to…read morebe resized at the waist and a top to have the straps adjusted. Although the waist size itself was reduced, the way it was done was simply by folding and sewing the waistband, which created a noticeable bump right on my hip bone and made the jeans uncomfortable to wear. Because of this, I had to bring the jeans back to be redone. When I returned, the lady at the counter insisted that I had not paid for the service, even though I had already paid $59.12 for the jeans alterations. I had to search through my credit card charges to prove that the payment had already been made. Unfortunately, the top also had to be redone because the straps were not adjusted properly the first time. Throughout the process, I felt that my concerns were not really listened to. What was most upsetting was being spoken to very aggressively and even yelled at in front of my child while trying to resolve the situation. I understand that mistakes can happen, but the quality of the work and the way the situation was handled left me very disappointed.

Absolutely!!! They are the best and professionals.... recommend them 100%%%…read more My comforter came back looking like it was brand-new and it smelt fantastic!!

Good cleaners and fair prices. We have been going here for years. I would definitely recommend it…read morefor dry cleaning. The alterations we have had done have been very good.

One price? They wanted to charge me $10 an item extra for a rush fee. Four days was "rushed"…read moreThen they switched it to $5 a item and charged me for the steamed items which was more than the amount of items needed altered I will never go back And charged me extra for using a card. Fraudulent business

Have a suit to be have the jacket let out and the pants hemmed. Pants were fine but jacket was…read morereturned with the lining not sown back. Did not notice until I took the suit out to wear.

Choi is amazingly talented. Great attention to detail. Such a great eye! And so timely in…read morecompleting her work Choi did my dress for my wedding within a week. I had so many compliments on my dress all due to her perfection in making sure it looked just right.

Brought my stained bridesmaid dress in a day before the wedding and they fixed it! So kind and…read morehelpful and reasonably priced. Would come here again and would suggest for out of town visitors who need quick dry clean help.

I went into the store yesterday and was told that they had gotten rid of / disposed my tuxedo…read morebecause I didn't pick it up within the 60-day window. No call or text that I needed to come and collect my clothing. No customer service offered. Hard lesson learned and I will never do business with this terrible franchise ever again. A lot of better options in Jupiter to take clothes to. I wish you were as diligent in letting me know you were going to throw out my tuxedo as you are to responding to negative Google reviews of your garbage establishment. To not call or text that I needed to pick up my tuxedo is inexcusable. And, to not take responsibility for your negligent customer service is disgusting. WORST DRY CLEANER ever.

They did an amazing job altering the length and slit height of a black tie dress. With a one week…read moreturn around.

I'm very disappointed! Alterations are very poor quality. My 1st dress that I took there came out…read morehorrible. It was an easy job, I just needed a slit. So the slit came out uneven, so I had to take it back to fix it. I gave them another chance. I brought another dress , literally the same brand, the same style, the same request, the slit. I picked up my dress today. The slit was in the wrong place. Save your money, expectations, and also, the speak 98% in Spanish... sounds like disrespect all around, if you ask me...

Let's just say this lovely shop saved my wife's day. She had some Lilly Pulitzer outfits she needed…read morehemmed. The first place we tried used non-stretch thread on a stretchy material. You could see it and when trying to put it on, the lack of stretch made it impossible. The joy returned when my wife went to Thi-Vu and was happily welcomed, reviewed the previous work, and said they would make it right. After a quick fitting and such they took care of it. A few days later the garments were picked up and my wife was shocked at the excellent work Thi-Vu performed. I'll be taking some trousers there soon. I must say, I've made one run to collect some other garments for my wife and the staff are so kind and friendly. It is a breath of fresh air to find a place like this. And those who follow me know that I almost prefer not to share wonderful places like this hahaha, but we are so happy to have found this place. I know others have know for a while and they are blessed, we're happy to join the ranks of satisfied customers. Thank you Thi-Vu!

Thi - Vu is always my go to for any alterations. I cannot believe she did not achieve a 5.0…read morerating. Everything comes out terrific. If u r dissatisfied no worries she will fix it n make it right. I brought 4 pairs if leggings to take in the waist 4". She missed 1 pair no problem I am sorry I fix for u. If she cannot fix it for whatever reason she tells u. She is a lovely talented woman!