Absolutely horrible!!! I cannot speak on behalf of the food but the customer service is disgusting!! My husband and myself arrived in Paris November the 13, 2015 the same day as the bombings and shootings!! We had made reservations two days prior to our arrival in Paris for our honeymoon! Unfortunately due to the circumstances we had to flee next day! On the 14th when we were safe I emailed them to kindly cancel our reservation, advising them we had to flee for safety and either way they were closed. I received a response from there customer service stating they will not cancel because they are reopening the day of our reservation supposedly, even though the county is still In a "state of emergency". I am so disgusted and shocked, I advised them well over 24 hrs of our reservations, they did not respond back to me in a timely manner due to the circumstances which we totally understand but to refuse a refund on a dinner we will not even get to enjoy is pathetic!! We would love to visit Paris one day again when we feel is right, the experience was beyond words and traumatic and poor customer service and cold heartedness makes it worse! I since had to call our cc company and get the refund the hard way! But be aware and warned that even in a life or death there customer service is crap! I am at a loss for words!! Absolutely sickening and horrible read more