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    Altitude Trampoline Park

    2.9 (70 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

    Services - Altitude Trampoline Park

    Venue rental

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    Reviews With Photos

    Sherman O.

    Note that I am a membership holder of three of my children so we like the altitude for experience so my review might be a little biased. The membership at this one at Katie also is affiliated with the altitude location in Sugarland. This one seems to be pretty well covered by employees, a lot are walking around or standing nearby with whistles well to make sure that the kids are playing safe this location seem to be pretty busy on a Saturday afternoon and despite very full with multiple parties at the picnic tables seem pretty good Overall, pretty clean inside and outside parking was very full however, I was patient and was able to find a close spot. You can bring an outside food and I will definitely recommend bringing a water bottle. I feel like they have a lot of spots available for young and old children

    Clean open space on a weekday.
    Daniel F.

    Place was clean and open, well maintained. Much appreciated to be able to take my kids to run around and exert some energy. Checking in didn't go so smooth but other than that it was great.

    NaPorshe R.

    Another fun time at Altitude! Thanks for the great customer service as always, can't wait to come again!

    Tranika T.

    Big trampoline park. Clean facilities. This was our very first time at this trampoline park and I purchased our tickets ahead of time online. NOWHERE ON THE WEBSITE DOES IT STATE I NEEDED TO PURCHASE GRIP SOCKS!! I saw no option for that on the website while buying the tickets. I had no idea until after about 15 minutes of my kids playing my daughter came to me crying saying some man told her she couldn't play on the trampolines because of her socks. No employee came up to me to explain instead they told my 6 year old who came crying to me. Not a good way to handle the situation! Also after one go the guy working there closed off the section where the foam pit and trapeze bar was. Definitely not a good first time experience here and for these reasons we will not return.

    Kathy T.

    I was the friend that came with Jessica. Never coming back nor recommending this place. And it's a place for families! Terrible. They even closed the rope swing in the foam pit at 7:30 and acted like we inconvenienced them by coming after school/work. Came with my son for the first time. I wanted to be sure it was a great experience for him, so i called in advance for all the rules about shoes, socks, lockers, and even snacks. The girl told me everything. Then I show up with my son and the guy starts right away with I DONT KNOW WHO TOLD YOU THAT and POLICY... the girl was right next to him and said she spoke with me, then she CONFIRMS what she said next to the guy... and they give me the rudest looks and attitudes because of what they told me. Then I walked in to jump and right at the front they give me dirty looks and tell us that we have to carry our shoes to the top. It was the WORST experience. Came with a friend and everything. Extremely poor customer service.

    The 5 stars are only because my daughter had fun. Other than that, staff has no customer service, waited 10 min get signed up to jump and trash all over the floor. Coming from someone that works in a similar environment, this place could do way better.

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    The place is amazing for kids! But the check in process is too long and the staff at the front desk are not very friendly

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    Page 2 of 2

    Ask the Community - Altitude Trampoline Park

    Review Highlights - Altitude Trampoline Park

    We went for Toddler Time and after we had been there maybe 45 minutes, the lights went out!

    Mentioned in 4 reviews

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    Chuck E. Cheese

    Chuck E. Cheese

    3.0
    (61 reviews)
    $$

    Still one of the best places for pizza in my opinion. Also, I love the salad bar here. It's not the…read morefanciest, but it sure does taste great, and I love all the topping options. Sunflower seeds and croutons are a plus! Chuck E. Cheese has changed a lot over the years; customers are in charge of most of the service. You pick up your food and plates at the counter. Pepper and parmesan are available over the counter, and napkins are available there too. The employees don't serve you like they used to. Also, if you didn't know or have been living under a rock, no more tokens or tickets! Everything is tracked on a play card. To eat, we ordered a large pepperoni pizza, unicorn churros, lemon pepper wings, and cheesy bread. Pizza is delicious as always, can't go wrong with a classic pepperoni. Came out hot and fresh! The cheese was burning my tongue The lemon pepper wings were good! I think they taste better than wings covered in sauce. The skin was crispier like this, and surprisingly, there weren't too many fatty pieces on this plate. The unicorn churros were cute. Each churro is covered in a different colored sugar. Each color is flavored differently. I believe the flavors are cherry, blue raspberry, and green apple. The taste was not bad, fun for kids Food is good, but remember it's Chuck E. Cheese, so it's EXPENSIVE!

    My family and I were avid fans of Chuck E. Cheese at other locations. Until today here at the Katy…read moreone. We came for a school fundraiser and got the unlimited play for 60 minutes. In the past, we've used this card between three people and it's ample play. There is usually a 10-15 second wait time. This time, between three kids, the wait time wouldn't work even after a minute of waiting. This wasted around 10 minutes of our play time of the 60 minutes just trying to get it to work. I went up to the front desk, where there was one attendant. She was friendly but slow and it seemed like another ten minutes until it was my turn. I told her my problem and asked her for another card because this one was obviously not working. She told me I should switch to 60 points because that's the equivalent of one hour. I asked for a replacement card but she just told me to switch for 60 points. Fine, whatever will get it to work. Our kids are antsy. She disappeared for another 10-15 minutes, and I waited while there was no attendant in the front to a long line. Eventually she got the manager to help her who then started explaining things to me as if it was user error. Then he told me I had 50 points. I told him I thought it was 60 points. No, he said, because there was 10 minutes used on the 60 minute card. At that point, I was so over the wait and the obvious lack of efficiency and actual problem solving from the staff and three antsy kids that had been waiting to play that I just accepted it. 50 points should last 50 minutes right? The three kids used up the points in around 30 minutes, not 60. I saw within 5 minutes, another mother struggling with her play card with timed unlimited play and asked me how to resolve it. This was obviously a systemic issue, as I saw the attendants then testing cards later. They did not address that we had essentially been gypped of playing time. I wanted to purchase more playing time and pizza when we first arrived, because we were so excited, but after seeing the lack of timeliness and care to even provide a meaningful time, I didn't want to bother. And why charge $2 for wristbands for the playing cards? The place is spacious and clean and otherwise seems okay. This was definitely not the standard of other Chuck E. Cheese's we've been to and not worth the hassle.

    Altitude Trampoline Park - trampoline - Updated July 2026

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