I have to agree with the previous reviewer that indicated horrible people skills and management. I…read morewould put it as lack of customer service and professionalism. We played phone tag with each other for more than a month to try to negotiate and quote what needed to be done. This was after my husband talked to the crew while they were working at a neighbor's. We advanced and had a plan. The last word we received in voicemail was that it would be about 2 weeks, as we were on a waiting list, and they would let us know when we were getting closer. Over a month later, while I was on a work call from home, I get a voicemail that they'll be there shortly. This was with no prior notice. I still hadn't heard the voicemail at the time when less than 15 minutes later, trucks and crew show up and start unloading equipment - right at naptime for my two littles. When I go out to let them know that we had no notice, that it was not a good time and my husband wasn't home, John was rude and argumentative. He said that he knew exactly what needed to be done and that most clients aren't home when they do their work. I let him know that is not how we would do business and we would find someone else to help us. They all left in a huff and sped out of our neighborhood. Oh, and I should note they showed up smoking on a windy and higher fire danger day - after John had said in voicemail that the two week (one month) wait was due in part to weather, as they couldn't work with high winds. I definitely don't recommend them.

The crew was professional, prompt and courteous. They both trimmed trees and removed trees for us…read moreand we were very pleased with the work. I would certainly hire tree men tree service again!! Like

I really appreciated to quick response to my first request for info. He came out quickly to the…read morehouse on a Sunday evening. My yard is in rough shape and needs some help. I was told it needed aeration, and fertilizer. I requested weekly mowing/trimming, and I also had a broken sprinkler head that needed to be replaced. He said he thought he could come out on Tuesday or Wednesday which was greatly appreciated with a broken sprinkler head requiring my system to be off a couple more days. I quickly got an estimate for the work and asked for it to be detailed so I would know what i was paying for. His app didn't allow that so I don't know. Come Monday or Tuesday, I am told he can come Friday. Ok, I can wait a few more days. Tuesday night I contacted them because I had read aeration might be bad in the summer heat. I was told I would get a call ... No call Friday morning I got an invoice (with the same quote as before) for the work and he hadn't even come out to my house yet. Friday, he texts to confirm the plan and came around 10:30. I couldn't be there but all the work was outside so I didn't worry about it. I came home to a scalped lawn. We are in a drought with water restrictions. I keep the grass a little longer to keep moisture in the ground. I don't see evidence if aeration. The sprinkler head doesn't match the others. It was raining so I couldn't test it right away. I texted and asked why it was so short. I was told that was standard height. I asked about aeration and they said it didn't need it. I was told that was part of the original quote. After multiple texts from him, he sent me a new quote, dropping 50$. He was clearly mad but I'm trying not to pay for something that didn't happen. I also said I would check the sprinkler the next day (today). I came out to a sprinkler head shooting water across the sidewalk into my plants. Clearly doesn't match the adjacent sprinklers. Water running down my sidewalk. So I texted a picture and said I wasn't doing to pay for a wrong sprinkler head. He came back angry and telling me I needed to treat veterans better and "he knew was going to do this". I'm not sure why he is upset. I have to hire someone else to fix it now (or do it myself). He didn't offer to fix it either. An apology and an offer to fix it goes a long way. But no. I was threatened with "treating veterans poorly". There is no correlation. I am praying for a job. I asked for it to be done correctly. I was never mean. I love our veterans. I was happy to give him a chance, bit this has not been worth it. Meeting with a new company today.

Tried to get a quote from them for some tree work for two days. First day, owner confirmed an…read moreappointment time and cancelled last min to reschedule the following day. 40 min after our new appointment time, I messaged and they said they forgot. Very unreliable business.

Showed up on time and got the job done quickly at a great price. Will definitely do business again!read more

Second time using this company and always impressed with customer service, the job completed and…read moreprice.

Thought we found a good landscaper, we had the yard done and fence by them around April and fence…read morestarted to warped. Contacted in September and took several weeks for them to respond and replace some "warped" fencing but not all and painted for painting back in April.

Something is badly wrong here. 1. They answer the phone…read morewithout 8 or 9 prompts and ask you to "leave a message" 2. They schedule a time without a 3 hour window where you wait around and then don't show. Jose established a specific time and was here on time. 3. He looked over the job and established a fair price and a date and time when his crew would show up and yes, they were here on time and ready to work. 4.The job required removing over four trailer loads of branches, and yard debris spread over nearly 1/3 of an acre. 5. The entire process went smoothly and the clean up work was imaculate. You want an "out of body" experience for professional lawn work done right? These are the people to call.

Johnny's service was excellent. He came over gave us a free estimate. He came back trimmed 4 trees…read moreeven did a bit extra without extra charge. We will have him in our list to call again. Thank you Johnny!

John did a great job. Incredible value for cutting and pruning. Please call John, we all need to…read moresupport our local businesses.

Great pricing and great service. On time and very professional. Could not be happier with the f…read moretree trimming and cleanup. Would not hesitate to hire again.

Highly recommended, all work and cleanup was done as expected. Very knowledgeable and courteous…read morecrew. Again highly recommend them.

Nick did a fantastic job of transforming our yard from a nightmare full of weeds to a beautiful…read moregarden that we didn't know was possible (see before and after pics below). He went above and beyond expectations in terms of customer service, pricing, and advice on how to care for our lawn. Don't let the 0 reviews on yelp fool you, as he has perfect 5 star ratings on google reviews. He was honest, professional, and a pleasure to work with. I would highly recommend his services to anyone in need of lawn care/maintenance, and I look forward to working with him in the future.

I needed help replacing some broken sprinkler heads, and Nick (owner) came out and replaced four of…read morethem and did a fantastic job. He quoted me a very reasonable price, showed me what he was doing and how to diagnose/fix/replace them myself in the future if needed, and on top of that he even inspected my yard and shared tips and tricks on how to maintain a healthy lawn here in Colorado Springs. Nick is very personable, has integrity, told me I could personally reach out to him for any future questions or concerns about my lawn, and really is a quality small business owner. Thank you again Nick, and I'll be sure to reach out for any future lawn care/maintenance needs!

Really the best. I have had to get help when the tree on my front lawn fell on my house (twice!)…read moreand both times I could depend on Andrew to not only help safely remove the damaged tree parts, but also to clean up the area making it look better than before and check the health of both trees in the area. I would definitely recommend and use their services again!

We recently bought a house in Colorado Springs that was in need of some pretty heavy-duty…read morelandscaping. In particular, we had two large 50 foot trees on our property that were encroaching onto our roof, hanging over the neighbors' yards and pressing up against some power lines. Realizing that this was more than I could take on by myself, I began to look around for help. After soliciting some other bids, I gave Lumberjack Tree Services a call, and am glad I did. Andrew arrived at my house promptly for the free inspection. I pointed out to him that in addition to the two large trees, there were numerous smaller trees and shrubs that were in need of maintenence. Andrew admitted that this would be a large job, but instead of attempting to overcharge me for his services due to the scope of the work, the price he offered was less than I had expected to pay. His reasonable quote and can-do attitude was impressive, and so I hired him. Andrew and Lumberjack did not let us down during this very trying job. He and his team expertly took down the two large trees, both of which were quite challenging due to all the man-made obsticles in their path, in just a few days. Additionally, not only were the smaller trees and brush quickly addressed, but Andrew and his team meticulously raked our yard, hauled off some additional brush that we had cut down previously, removed some heavy stones that had been left behind by the old owners and even mowed our grass for us, leaving our yard looking pristine! They did not charge us a penny extra for any of this. Andrew told me numerous times that he believes that if a job needs to be done that it should be done the right way, and I applaud him for his effort in doing so. He is a man of his word, and he and his team truly delivered for us. I would not hesitate to recommend Lumberjack Tree Services to any home owner.