Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

Thanks to Yelp, I found this place. My car was making a weird noise and Elite took care of it. I…read moreresearched to cost and found the pricing reasonable. I'm sure the dealership would have charged way more. I while consider them for all of my auto repair needs going forward.

Visiting in Irving, I had a one car accident which damaged the bumper boot of my four-runner. Sent…read morearound a picture of the damage to a few nearby shops. Only K-2 was willing to do a repair; the others wanted to install a new chrome bumper. K-2 gave me a Same day appointment, did a savvy fix and a fair price. So nice to find a friendly and accommodating shop. Recommend.

Don't do ittttt! Extremely unprofessional . I'm awaiting a refund from May & my car has been there…read moresince November.. they Will get over on you.. go somewhere else!!!!!!!

My daughters car looks good after nine months I'm very…read morepleased with the repairs that were done.

Great place, great price, honest guys! I'm coming here from now on. They were also very fast and…read moreresponsive with regular updates. My car was finished in 4 working days

New photo posted of a defect hiding under the clear coat from Harvey's terrible paint job. Still no…read morefollow-up, no warranty info, and no accountability. Unbelievable that they refuse to own up and fix their mistake.

ZERO sense of urgency here and endless excuses…read more My car was here for a full MONTH for a new bumper and one headlight area after a small accident when I was told, at the latest, it would be 2 weeks so I would have it to drive home for Thanksgiving. Claimed they "kept being sent the wrong sized part". Waited another SIX weeks after pickup for two pieces of trim to come in. And they charge a 4% credit card fee without displaying it?? Huge mistake trying to support a small business where they clearly have issues with supply chain

Paid over $6,800 for front end repairs on my 81 Camaro Z28 the work took 3 weeks longer than was…read morequoted and they didn't replace the parts with new parts , they tried to repair the old parts which came out uneven and not to specks , left large uneven gaps in front end didn't even tighten up all the parts that was removed & to top it off they burned up a new alternator that I had to replace before I could pick the car up, shady job ! Won't be taking another vehicle there ....

The best place I've been to! I had a small dent in the back of my car, everywhere was charging me…read moreover a thousand dollars! Someone across the street recommend that I got to this place. They charged me $300 LESS what I was told. Great service! And my car looked brand new! Being a girl is scary going into car places because they will want to hack up the prices because you might not know if it's not a reasonable price. But here they gave me a good price, nice people and fast service. Hopefully I won't need any services done soon but if I did, I know where to go! Girl approved!

I've been bringing my 2010 Hyundai Sonata to City Auto for over 11 years, and I can't say enough…read moregood things about this place. Ted and the team are always kind, professional, and honest. Their prices are incredibly reasonable, and the service is consistently thorough and reliable. Recently, my A/C stopped working, and they replaced the compressor--now the air blows ice cold, and it feels amazing, especially in this Texas heat! Not long ago, my check engine light came on, so I brought the car in again. They carefully diagnosed the issue, replaced several faulty parts, and completely resolved the problem. The photo I'm sharing was taken during that visit. This is the only place I trust with my car, and every time I leave completely satisfied. City Auto truly delivers 5-star quality every time. If you're looking for a trustworthy and skilled auto repair shop, look no further--come here and you won't be disappointed!

I got three different quotes before coming to City Auto and this was by far the most reasonable…read moreprice, best customer service, and overall best service in general I've received. Ted was transparent about the cost and what they could do, and my car was in and out in three days. My car is restored to the way it was when I bought it, after two separate hit and run instances that left both my bumpers in terrible condition. The work done to my car exceeded my expectations and I am so grateful for City Auto Body for taking care of my vehicle as if it were their own. Thank you!!

Top tier BMW experts. Very reasonable. Knowledgeable and don't try try upsell you about stuff you…read moredo not need. I was paying $$$ at the dealership until I found Jim. They handle all my BMW s!

Very disappointed after 2 years of my flatbed 3500 being in and out of their shop rear seal on 2nd…read moretransmission is leaking and after convo with Auto Tech , I was told warranty had expired . My truck was in their shop more than it was on the road , 12 k miles or 1 yr warranty on trans ( of course warranty would expire if it was in their shop for 1 year or more trying to get trans right ) I've sent them a lot of business but not anymore . Also my 2500 Dodge truck had starting issue and Lee put new alternator and tensioner belt on it without hearing video I had of truck not starting , that was $1600 and same thing happened again and after watching YouTube video it was fuse box associated with fuel pump , which was $250 fix . Lee did not diagnose but threw parts at it on my dime .

When I came in, I was greeted by Dustin. He was very polite and considerate as he listened to my…read moreconcerns. My right front fender had been dented and was rubbing on the right front door. Options were discussed. They were able to adjust the door so it opened smoothly. The dent wasn't so bad that they didn't have to replace the fender. I drove away very happy with the cost and professionalism. I will return.

I had an exceptional experience with Texas Collision Center, and I especially want to recognize…read moreHenry for the outstanding work done on my BMW. From start to finish, the entire process was seamless. The repair was completed exactly on time, and I was consistently updated throughout every step of the process, which I really appreciated. Most importantly, the quality of the work is incredible. My car looks absolutely beautiful--honestly better than when I brought it in. Driving it now feels like I'm in a brand-new car. What truly made the experience stand out, though, was Henry. You can tell immediately that he genuinely loves what he does. Cars are clearly his passion, and he takes real pride in helping people get their vehicles back in top shape. He went above and beyond to make sure everything was perfect, and his attention to detail shows. Because of Henry and the quality of the work at Texas Collision Center, I will absolutely return if I ever need my car worked on again. I highly recommend Henry!

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

I came here after a dealership quoted me nearly $900 to fix my driver's side mirror, claiming I…read moreneeded an entirely new mirror assembly because the motor was supposedly broken. When I brought my car to Magic Touch, they took the time to inspect it and honestly told me I didn't need a new assembly at all--only the mirror glass needed to be replaced. They fixed it quickly, saved me hundreds of dollars, and everything works perfectly. It's hard to find a shop that's this honest and knowledgeable. They could have easily charged me for unnecessary repairs, but instead they did exactly what was needed. The quality of their work and their integrity really stood out. I wouldn't hesitate to bring my car back here for anything, big or small. Highly recommend!

This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.