I recently had a zoom call with Caleb. Absolutely love this guy. He asked questions and listened to…read moremy answers. Throughout the call, as he asked questions, it was obvious he was listening because his comments referred to my answers. He wasn't willing to end the call until he was satisfied I was good with everything.

As good as it gets! Caleb and his staff are great!! Very knowledgeable and professional. They are…read moreall super friendly, take care of your needs and are flexible in scheduling! Hopefully I don't get hurt again, but if I do, I will be coming back here!

This review is specifically for the scheduling and reception part of the business…read more My doctor prescribed physical therapy for an injury. I was given the choice of two clinics so I chose Tower Physical Therapy because I had heard good things about them. I called right away to make an appointment. Unfortunately the first available appointment was more than a month away, but I understood that they were busy, and was willing to wait. On the day of my appointment I arrived early to check in since there are always forms to complete for the first visit. The receptionist at the front desk took my name and told me that I did not have an appointment. She asked if my name was a totally different name, to which I replied it was not. She asked who I spoke to when I made the appointment. I didn't write down the name of the receptionist as I assumed it wouldn't be a issue. She went to the back to talk to the available PTs and returned a few minutes later (while calling me the wrong name) to inform me that I had missed my appointment which was scheduled that day, but two hours earlier. I know that I would not have scheduled an earlier appointment due to the fact that I was at work at that time. I informed her that I was told a different time (the time I had put in my calendar) and had repeated it to the woman I spoke to when scheduling, to confirm. The receptionist just reiterated that my appointment was earlier that day. The receptionist did say they could possibly fit me in if I was willing to wait, which I agreed to do. I gave her my insurance card and started to complete the necessary paperwork. While I filled out the forms, she started calling a male's name. Since there were two males in the waiting area with me, I assumed she was calling for one of them. Nope. She was reading the name on my insurance card which happened to be my husband's name. I realized what was happening and took my card back. I told her that was my husband's name, not my name. She made a comment stating that I didn't respond when she called my husband's name. He was not there with me and that is not my name so no, I didn't believe she was calling for me. In the meantime, a second woman came to the desk and began the task of verifying my insurance. She called me back to the desk after a few minutes and informed me that they do not accept my insurance. I left feeling very frustrated. Looking back there was another red flag about the whole fiasco. Usually a patient receives a phone call from the office or clinic to confirm the appointment. No one called me the day before to confirm my appointment. Not even for the time they claimed my appointment was scheduled. Very odd. While I totally understand that we are all human and everyone makes mistakes or errors, what disappointed me the most was how the receptionist handled the situation. It is a shame because while I've heard good things about the therapy staff, I would not consider going back, all because of that receptionist.

They are awesome! The entire staff is pleasant and attentive. I healed very quickly and I attribute…read moreit to the great care I received at Tower physical therapy. I would and have definitely recommended them to anyone who needs physical therapy.

Receptionist was VERY unfriendly ... asked what my insurance is and said they could see me in…read moreDecember!! I left and won't go back... I've been there before and was never treated this way...

Unprofessional. Had my first appointment scheduled for tomorrow which was set up 2 months ago. Got…read morea call late today while st work telling me to return the call today or appt would be cancelled. I did just before 5pm and was told it was cancelled but since I filled out my paperwork they would "give me a chance" what!??? It was my appointment that I didn't cancel and assumed I had. I asked for more notice due to my work situation to return the call for future apps and was told that this was policy since patients don't show up. Not my problem! I had an appt made months in advance and had less than 3 hours to respond. Then the kicker here. She says. Anyway, your insurance doesn't cover aqua therapy anyway. What???!! Since when?? Then she tells me we can "give you a chance for regular therapy" nope, just cancel it which apparently is what she wanted anyway. Come to find out my insurance does cover it but we're never contacted by them and my doctor sent over the approval. Stay away from there.

Injuries are no fun. They are especially bothersome when they impact your daily life. I injured…read moremy shoulder a few months ago and it never healed on its own. My doctor referred me for physical therapy at Golden Bear Physical Therapy and I am so grateful she did! As soon as I entered the office I was impressed with how friendly everyone was. There were two ladies at the front desk who were both helping other patients. One of the PT staff approached me and helped me start the paperwork as a new patient. Usually employees will "stay in their own lane", so I was pleasantly surprised by this. The PT who conducted my evaluation immediately diagnosed my injury as a rotator cuff injury which thankfully was not torn! He performed some manipulation of my shoulder and even though it was uncomfortable, after he finished I experienced so much relief. He gave me a set of exercises to do at home which I happily do twice per day. Each of my follow up visits have been efficient and effective. I have experienced so much progress and improvement in just four visits. I'm excited to see how far I will go with my progress! I cannot recommend Golden Bear highly enough. All of the employees I've encountered have been amazing. If you ever need PT services in the Turlock area, definitely give Golden Bear a try!

I was fortunate to have Golden Bear Physical Therapy for physical therapy following reverse…read moreshoulder replacement. Everyone at Golden Bear makes sure you are being challenged in your rehab and recovery and couldn't have been more helpful and nice. Caleb Fontes is exceptional and knowledgeable as a physical therapist. Caleb was instrumental in my recovery and outcome to get me back on the tennis courts. The front desk staff is also an asset to Golden Bear, especially Anita and Jesse. I look forward to choosing Golden Bear again for my knee replacement recovery!

I sprained my ankle and went twice and it helped speed up my recovery so much! Everyone there was…read morewonderful and I was able to use my health savings account which was also great. I plan to bring my family when they have sports injuries or issues. Awesome place to have here in Turlock!

As a yelp specialist i know you will only read two maybe three sentences so i will say this is a…read moremust go!! Great facility, clean,friendly, safe a real home away from home feeling. Any pain or discomfort in your legs back, neck, feet, glutes literally anywhere there is a treatment for you here.

I have been to many, many physical therapy businesses, doctors, physiatrists, etc., since first…read moreinjuring my lower back in 1980. I finally gave up in 2009 and had a S1-L5 laminectomy, which failed horribly. I have been on high dosages of opiates for over ten years. I finally today had a physical therapist who took the time to listen and then after reviewing my films before the appointment and then again with me, explained exactly what was going on with my spine and what my options are going forward. I now understand what my options are and can make INFORMED decisions for my best result!! The gentleman's name is Adam and I would more than highly recommend him to anyone needing help with an injury, whether recent or like me, 30 pain-filled years later. A medical provider who truly cares, invests his time for your benefit, and doesn't rush thru your appointment with his head stuck inside a computer keyboard! I finally have hope and cannot express my thankfulness enough.

I didn't even get to see a physical therapist, I arrived 10 minutes before my scheduled appointment…read moreto fill out new patient forms and after waiting for over an hour I was told I'd be called back next while two more people came in and sat down, within a few minutes they're called back and I've had enough. From the multiple dead cockroaches and filthy chairs I had to leave, I received a call from a rude therapist and I explained thoroughly about my visit and that I should've known NOT to go to anything that's affiliated with Emanuel Medical center. Hearing them treat elderly people like they did and telling them lies about their appointments not being at the times they thought, I over heard them saying that they don't know the difference and they're old and in nursing homes so they have nothing else to do as if they're not important. Shame on Emanuel

Great chiropractor! Professional, knowledgeable, and truly cares about patients. I've experienced…read morenoticeable relief and improved mobility since starting treatment. Highly recommend!

Alex was such a huge motivation for me this year as I trained for a half marathon. He went above…read moreand beyond getting me physically and mentally prepared with adjustments, stretches, exercise and training techniques. He also pinpointed specific problem areas like my neck and shoulder that were inhibiting work and hobby activities. Alex and his team have created a peaceful and relaxing environment that I always look forward to visiting.

Sargon Malek is an excellent chiropractor with over 28 years of experience. He has been…read moreinstrumental in my back recovery, seeing him more than once a week has helped realign my spine so that I no longer feel strain or pain during normal activities. I truly appreciate his dedication, expertise, and his genuine ability to help others improve their quality of life

Not bad at all. Very friendly. I love the water jet massage bed. They assisted with my state…read moredisability, very knowledgeable and professional. Jessica is always there to help as well.

Cheryl is an incredible Executive Director! Very knowledgeable, listens, and really supportive. She…read moreis leading her team to success and making sure my mom gets stronger and back home! Thank you Turlock Nursing!

Cheryl is an incredible ED, she is so hands on and her team is amazing! My mom bounced right backread more