amazing experience , great staff, soulful experience, support locals, 100x better than a…read moreadventure park. very safe staff and equipment with lots of knowledge one person with us was 55 year old mom and she kicked ass at it, rappelling is great and if you are adventurous just do it!!!!

Saely, Diego, and Javier were knowledgeable and capable guides. This group is a local family in…read moreCaguas who operates an amazing and exciting tour through their beautiful private land. Complete with a home-cooked meal from abuela, this experience is worth your time and money! The hiking, rappelling, and zip lining were moderately challenging, but fine for a family to participate.

I booked the zipline tour with Ecoquest Experiences & Tours via Carnival Cruise Lines while in San…read moreJuan. There was a lengthy but smooth bus ride over to the location. Once on site, we had a few minutes in the Margarita Bar to take a bathroom break, grab water or snack, etc. Then we went to another area to get our gear put on and then headed to the first line. Before getting started one of the guides gave instructions on what not to do with the gear, how to hold on and how to pull yourself in if you don't make it all of the way to the next platform. Next the adventure began. I don't recall the description saying that there were open-slated wooden bridges to cross or slightly steep and possibly slippery hills to climb. I can say that my nerves, glutes and hamstrings got an intense workout. lol. The last line ends back at the Margarita Bar, perfect for if you need a shot after. The guides help you get all of the gear off. The views were great, and I really did enjoy myself. I made it across successfully on all 5 lines. It was more work than I bargained for but I'm glad that I went and would consider doing it again. All of the tour guides assisting us were great and everyone in our tour survived the experience.

This was an excursion offered through Carnival Cruise Line while in San Juan…read more My fiancée and I did the ziplining thru ecoquest. The grounds were gorgeous - it was great walking / hiking thru the natural landscape to get to the 5 lines. The lines were shorter than I had hoped, but we still very much enjoyed ourselves. It was great learning more about the area - our guides were very informative!

Speaking as a hotel concierge on the island, I can assure you that PR Tours is the most…read moreresponsible, knowledgable and client-centered tour company I have ever worked with. The independent owner/tour guide's name is Erik, and no matter what I can always count on him to give the hotel guests the type of excursion they are looking for. Professionally, Erik is reliable and always communicative with important details such as pricing, pick-up time, things to bring and appropriate dress. A huge FYI to visiting tourists, many tour guides are NOT certified! If you have the opportunity of meeting Erik by booking a tour, you will see his certifications on his official badge. This is very important to how your experience will play out while on a tour. A knowledgable guide is better than one wasted money on. You can contact him through either phone, text or email and are guaranteed a response in no more than 30 minutes tops. Wow! What a breath of fresh air in comparison to other companies I have tried calling 10+ times in the past while trying to book a guest! An extra invisible 6th star for his nifty, live online booking featured on his website. By far, the easiest and most efficient way of booking on the island. If you already know which tour you are interested in booking (such as the Bio Bay. Who doesn't already have the expectation of visiting the bay?), then that is your immediate opportunity to get set up. Since I'm using the Bio Bay as a reference, I will also note that this excursion is almost (..almost!) impossible to book without a 2 week in advance reservation. However, Erik always has 14 spots pre-reserved and available EVERY NIGHT for the bio bay. People, if you are debating between companies, look no further. You have found a goldmine! Enjoy! And other concierge, meet your dream-come-true, hassle-free, easy-to-book tour company. At last!

Eric was the man, the PR Fun Tours was always the Best of the Best with all of his super awesome…read moreTours all over the island of Puerto Rico!

This property is significantly overpriced for the level of service provided. It is located away…read morefrom the rain forest and we had cold water in our showers. Travelers should be cautious about the cancellation policy. I was informed that cancellations were not allowed within 30 days of the stay. The business practice here is shady and deceiving. During an attempted room upgrade, we encountered issues on Expedia. The owner advised me to cancel first and then rebook the larger room and assured me it is free. Between the cancellation at night and rebooking next morning, I was charged $475. When I requested a refund, the owner initially stated that $50 was deducted as fee by Expedia. However, Expedia later confirmed that no such fee was charged. When I raised this discrepancy, the explanation shifted to unrelated justifications, e.g. they lost another customer because of me, blah blah.

1000% EXPERIENCE OF A LIFETIME! It was definitely worth waking up early and start the 10 hour day (…read more10 hours because my group was so awesome, literally ). ROSANO and HEXON (sorry if I spelt it wrong) were a team! ROSANO had so much energy, knowledge, jokes, just full of entertainment throughout the journey!! Hexon was the best DJ because we had all types of music the whole time to set the mood literally from the moment they arrive with the shuttle until we return to the meeting spot afterwards. You're really zip lining, repelling, climbing, hiking, sliding, diving, swimming (not a strong swimmer but you MUST know how to swim), just wet, eating in the dark with candles, team support, HUGE SPIDERS, bats, ... I mean... IT WAS AN EXPERIENCE OF A LIFETIME. Really felt like I was living my best life. **You are on your own to make sure you don't fall, slip, drown, or die. They ARE there but not right next to you at all times. So you should have some experiences** Luckily, everyone in my group were amazing and supportive. Definitely made it the best experience ever. Super friendly. Makes a huge difference. Make sure you read everything in the email before you head out to pack the right things. Thank you Rosano and Hexon. HIGHLY RECOMMNED!!!!! MUST DO!!!! 1000% LIFETIME EXPERIENCE. HURRY BEFORE THEY DISCONTINUE THE TOUR.

I went to Puerto Rico with four friends earlier this month. We spent the last day of our trip with…read moreRaul from Natural Wonders PR. I have only positive things to say about Raul--he is an amazing person and helped us end our vacation on a lively and memorable note! He also took many photos for us and even joined in on some of them. Raul was on time picking us up in the morning and was very pleasant and professional. Our destinations during the day included the rainforest, a natural waterslide, a delicious food kiosk, the beach and a bio bay tour. Raul has a wealth of knowledge about Puerto Rico and its culture and was very enthusiastic and energetic throughout the tour. It was evident he truly loves what he does. He also has a great sense of pride in his home and its history. While I most definitely enjoyed the delicious food and wonderful sights and experiences, Raul himself left a profound impression on me. He is one of the most genuine, humble and hardworking people I have ever met. He has a terrific sense of humor and was very easy to get along with. After spending a few hours with him, I felt like he was part of our group of friends. At the end of the tour when he was officially "off shift," we invited him to join us at a small neighborhood bar near the condo at which we were staying. After a long day, he could have chosen to decline and go home; instead, we shared a few drinks and stories and lots of laughs. It was a fabulous ending to an epic day!!

My husband and I recently went on a tour to with Natural Wonders to El Yunque, the rain forest, in…read morePuerto Rico. Fifty people from our community went on a cruise together and we used Natural Wonders for an excursion. The tour was excellent. They easily handled a large group. We had Alicia as our tour guide. She was extremely knowledgeable about the rain forest and Puerto Rico in general. We used 2 buses and the 2nd driver was equally as knowledgeable. The tour was punctual, very comfortable conditions and the price was reasonable. I would highly recommend using their services.

This is a must visit when in PR. This is a 45 min drive from San Juan but it is worth it and it is…read morefree. There is a map when you enter, parking is on the side of the road or they have parking lots the further you drive. There is a lot of parking so you would be likely to find parking as busy as it gets people come and go so parking becomes available. Even if you do have to wait it wouldn't be long before a spot is available. You see a waterfall at the beginning of the tour. As you proceed to drive up and view the rainforest further you will get to hike and find other waterfalls. Aside from waterfall there are beautiful trees and flowers. On one side you have the rainforest and on the other you have a view over the island.

Lovely visit the the El Yunque National Forest while staying in nearby San Juan…read more About a 45-minute drive from San Juan. No fee to enter the national forest...only an $8 fee when visiting El Portal Visitor's Center, which I recommend. I followed other visitor's recommendations by getting there when the forest opened and going directly toward the end to Mount Britton. I was luckily able to get one of those few designated roadside parking spaces. I finished the Mount Britton Tower (Torre) in about two hours (45-minute, 0.8-mile walk/hike each way) before making my way back toward the entrance stopping at the other attractions along the way. Note that it is about a 25-minute drive from the park's entrance to Mount Britton Trailside parking...due to the speed restrictions given the sharps turns and hills. As most others have said...the forest main road (191) goes one way through the forest, and loops back around towards the exit. Along the way, there are lots of stops...just look for the parking lots of roadside parking spaces and you will know you are close to an attraction. I ended the trip with visiting the El Portal Visitor's Center...at around 3:30pm...and it was very empty. I do suggest working the Luquillo Kiosks into the trip...given it is about a 15-minute drive away from the forest.

Incredible experience. Much more personal and unique than any other companies I came across when…read moreplanning our honeymoon excursions. Jorge was wonderful. He was a pleasure to be around all day, and was extremely friendly and knowledgable about the area and history. We felt like we got a backstage pass to El Yunque.. Hiking on unmarked trails, swimming in rainforest rivers, cliff jumping.. It was a once in a lifetime experience. Needless to say, we really enjoyed the tour, the guide, and the other two people in our small group. I would recommend Atabey to everyone looking for a unique, fun, personal adventure.

Highly recommend the Magical Mystery Tour! A friend recommended this company to me and thank God…read moreshe did! This tour was one of the best parts of my Puerto Rico experience. It was very easy to book and they were always accessible for any questions or concerns. Jorge picked us up the morning of our tour, there was another couple in our small group of four. Jorge was great from the beginning, told us about growing up in Puerto Rico and asked us questions about where we were from as well. I was really looking forward to this tour, since it was described as exploring through areas that even some locals don't know about. It was truly off the beaten path. We started with a short hike to a beautiful waterfall, jumped off a cliff into the water below, and also had a nature lesson from Jorge as he explained the different plants/trees in Puerto Rico. We had lunch in the El Yunque rainforest at a little shop that had incredible views. Then continued along to hike through the rainforest to see five different waterfalls. There are no words to describe the experience -- you just have to do it yourself! It is really a magical adventure!

Yunque Ziplining was all-around one of my favorite experiences ever. We were greeted by the super…read morefriendly and fun guides, Lori and Lisa (sorry if I spelled your names wrong). They made the journey a lot of fun! After we had followed Lori to the meeting place, we were put into our harnesses and given a very short safety speech. Then the trip began. We had a blast going down the zip lines and looking at the local plants and animals. We even got to see a tarantula and eat a termite! The view from the last zip line is breathtaking. I would definitely do it again and I recommend this experience to anyone!

SPECTACULAR!!! For ALL ages and athletic abilities. There were super small kids and Seniors in our…read moregroup - and no one had issues. Safety was #1 concern and every guide hit the mark. Minimal hike that was even more enjoyable with the guides giving animal and plant lessons whilst walking. My 14 year old had a blast - as did the rest of us!! Will 100% be going back and enjoying the views. STUNNING was an understatement. (Our all female team guides were THE BEST!!! Truly knowledgeable + really fun)