**Please do not sign a contract with this company, before reading my review.** My experience, my…read moreflat rubber roof was completed on 4/17/24. I noticed several ceiling leaks on 5/5/25. I called the company on 5/5, 5/6, 8/19/25(Twice). No Communication From AllPhase. On 8/27/25 I paid another roofing company $325.00 to seal blow out patches (you can see from the pictures-why would there be so many blow out patches on a New Roof) and a third roofing company $538.07 on 8/29/25 to fix the failing termination bar. All after paying AllPhase $8,792.52 for a new roof. Roof assessment attached. At lease five different roofing professionals stated the flat rubber roof was not installed correctly and should not have mutliple placed blow out patches. A new roof should not be failing within a year! I filed a BBB complaint on 10/14/25. Heard absolutely nothing from AllPhase until 4/1/2026 from Michael Slusher a new general manager with Allphase he viewed roof on 4/2/26 advised BBB this work is terrible & embarrassing and AllPhase will make right with Mrs Jackson 100%. (I have copy of all communications from emails, texts and phone conversations). He gave me his personal phone number, answered the phone & returned calls, very kind. He got the roof permit pulled with the City of Columbus. Then on May 13, 2026 he informed me that he was fired by AllPhase on Monday 11,2026. A subcontractor come out on 5/26/2026 to assess the roof. Since 5/26/2026 I have made multiple calls to Jim Farris, new general manager, Sierra Turner, Administrative Officer and Michael Kuss, Contruction Company Owner/subcontractor and only told someone will call me. No Further Communication from AllPhase to me. No new roof. No Reimbursement. Remember, I also have a 5 year warrenty.

From the owner: AllPhase Restoration specializes in water damage restoration services in Cleveland, OH. We're…read moreavailable 24/7 to answer your calls and provide fast, reliable assistance whenever disaster strikes. Whether your property has been damaged by flooding, storms, or accidents, our certified restoration experts are ready to help you recover quickly. Our comprehensive water damage restoration services include water extraction, drying, and mold prevention. We work diligently to restore your home or business to its pre-loss condition. Trust AllPhase Restoration for dependable water damage restoration services in Cleveland, OH.

Super friendly and kind guys! I got a quote from them for a roof repair and although I decided to…read morego with a different company, I really appreciated their attention to detail and professionalism. I had no doubt in my mind that they would have done a great job on the project. Their estimate was a little higher than others, but I understood it was because they included some other minor fixes that could have been done on my roof. They were quick to respond and follow-up.

From the owner: At Garcia Home Solutions LLC, we specialize in roofing, siding, gutters, and subcontracting…read moreservices across Cleveland, OH. Our mission is to provide homeowners with durable solutions, exceptional customer care, and the peace of mind that comes with trusted workmanship.

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

I worked with Doug on a fairly large job. painting and flooring. The quality was great and the…read moreprice was fair. This was the second time I've used him.

From the owner: Quality Roofing & Construction is Cleveland's preferred home improvement provider. We offer…read moreeverything from flooring and roofing to remodeling and other services that are sure to increase your home's overall appearance and value.

Pro Roofing did an outstanding job replacing my roof. Mickey took care of all the details and the…read morecommunication was excellent. The finished product looks great and the crew left my property better than they found it. I would highly recommend them for your roofing and siding project.

Been dealing with tim one of the owners.He tells you one thing and doesn't follow through bottom…read moreline he's an out right liar.Do not waste your time or money with his company.Find someone reliable and doesn't lie!!!

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

BHI did our roof, gutters, giant bow window, siding and soffit and we couldn't be happier! Ted is…read moreabsolutely amazing! He helped us see our home projects from beginning to end and is one of the kindest and most helpful person around! Every person we interacted with was professional, efficient and incredibly polite. We get compliments on our home constantly and always refer everyone who asks to BHI.

I would not recommend this company for roof flashing around chimney area. We had a poor experience.read more

Atlas Roofing Co provides commercial and industrial roofing & repairs, complete commercial roof…read moresystems, gutters & sheet metal, hot built up roof systems, EPDM Roofing System in Cleveland, OH

From the owner: At Atlas Roofing & Restoration, we specialize in helping homeowners navigate insurance-covered roof…read morereplacements after storm damage. Based in Beachwood and serving Northeast Ohio—especially the east side—we pride ourselves on honest assessments, high-quality workmanship, and handling every detail from start to finish. We're not just roofers—we’re advocates for our clients, making sure your home is protected with zero stress and no shortcuts.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.