Update: Just a couple fact checks.... I provided a picture…read moreof Raeni's text. This shows she scheduled a time for us to pick up the keys early. She said at your office "that's what we do here at remax to help our tenants out" I even asked her if I owed her more rent for moving in early. So do not blame that on us. When we moved in the place was a mess. I also contacted Jay the previous tenant and she also stated when she moved in the place was a mess and the owners father would come by and just band-aid everything (also, if anyone wonders, Jay was the tenant just before us. You can see her review on Facebook for Aloha Remax) Second fact... The 7k check I got was an agreed on contract. You and the owner wanted my family of 5 to pick up and move again after we lived in the property for only a week. That was not a gift, it was an agreement. I get 4800 and my deposit back and you get a empty house to sell. The owner and I both had a huge compromise in that matter. Don't pat yourself on the back. Also we told you guys on June 3rd about mold in the kitchen and the bathroom. Not one single company came to remove said mold in the whole month we were there. We moved out on July 5th. You had two companies provide quotes, but the owners father who does not specialize in mold decided he was going to do one of his band aid fixes. We said no, we would like a professional to fix the mold issue and moved out of that mold infested place. Also your Gift ( cheap wine and box of chocolates) was nice. But when you rent out a $2300 home at least have the place clean when someone moves in. I have a few hundred pictures I can gladly upload on that. Then when you follow that up with never cleaning the air conditioner and never removing the mold and fixing the water damaged wall that was dripping from when you flush the toilet (Gross). It's hard to be thankful for cheap wine and chocolate. But thanks for the health hazard. Much love We rented a house through Remax at 95-1034 Ainamakua Dr. Apt 17A. We only lived there for a month as the owner wanted to sell. In that month, we dealt with Mold and numerous other issues. (We had 3 mold inspectors confirm it was mold) this house is up for sale right now. So please have the downstairs bathroom ceiling carefully inspected along with the kitchen. There is also water damage from the upstairs toilet leaking. I say all this because they love to put Band-Aids over big problems instead of actually fixing things. Before you sign anything with them, make sure you have this house carefully inspected. I would also have an air quality test done. Also, be aware, we showed up while the cleaners for the rental property were there and it was Ray's wife an son. Very strange. But just a side note.

Buying and/or selling a property can be an intense and stressful time, however with Margie Jose by…read moreour side, we had a smooth and assuring buying and selling experience. Margie has represented my family and I on multiple occasions and with each real estate transaction, we had the same awesome and consistent service. Margie went above and beyond our expectations, as she even checks in on us even after everything is said and done. If you are looking for a trustworthy agent who will guide you appropriately throughout your housing journey, I can wholeheartedly say that you will not regret your decision in having Margie as your real estate agent. Much mahalo Margie for the awesome service! ~Orden 'Ohana

We worked with Jamie Apuna of Marcus and Associates to help us sell our home in Hawaii Kai. When…read moreCovid19 hit, this really created a lot of challenges than none of us ever expected. When restrictions relaxed a little, Jamie arranged for volunteer help during our stressful packing and downsizing efforts. She was there every visit, making sure we felt safe, and reassuring us she would keep us on track. And she did! When we needed to find a plumber and an electrician for minor fixes, she provided timely, reasonable and knowledgeable options. As we encountered unforeseen issues such as concerns for timely inspections, appraisal and delayed closing, Jamie had solutions before we could finish our panic call to her. We had already scheduled movers, nonrefundable airbnb and flights for our move to Las Vegas. Jamie calmly said, "not to worry, I will take care of everything for you, do not make any changes to your schedule". That is exactly what she did. We had multiple offers within a week on the market, and sold well over the asking price. If you want a realtor who goes above and beyond, especially with so many unique challenges, Jamie Apuna is that person. Tony and Lucky

Jamie was my first realtor and she helped me buy my first home and, seven years later, to sell my…read morefirst home. Working with her was a wonderful experience. She is knowledgeable about real estate on O'ahu and helped me locate a condo that fit my needs and my budget. She coordinated several showings for me to make sure I found the right fit. She made the purchase and sale processes easy, even for a first time homebuyer, explaining everything thoroughly, answering all my questions, and coordinating all the needed vendors on my behalf, as well as providing referrals for vendors I needed to do some upgrades in the home after purchase. When I sold the property, I was living on the continent and she made the long distance sale very easy and seamless for me. She even gave me a small gift to commemorate my first home purchase and sale and randomly sends me little notes every now and then, it's nice to work with someone so thoughtful. I highly recommend Jamie as a buyers and sellers agent!

Buying a home in Oahu felt like something that would take a very long time to accomplish, or maybe…read moreeven something I could never afford. Luckily, I was introduced to Maricela through my best friends, who had an amazing experience working with her when they bought their home. When I first connected with Maricela, I explained my goals and situation. It wasn't the easiest task because we were on a tight timeline. My family here in Oahu was growing--both my sisters and their kids were migrating here--so we urgently needed more space. We were hoping to find a home within about a month and a half, which I knew would be very challenging. Despite that, Maricela took on the challenge wholeheartedly. She truly treated us like family during a very stressful transition. She was incredibly patient, kind, and always did her best to meet our needs. I give her a lot of credit for the level of dedication she showed. Even while balancing her own responsibilities as a mom and her busy schedule, she was always there for us. She never complained and never made us feel like our requests were too much. Her phone was always open whenever we had questions or needed guidance. When we finally found the home we loved, we faced another big hurdle--multiple competing offers. Maricela worked tirelessly to give us the best chance possible. She leveraged her relationship with the seller's agent and shared our story about wanting a home for our first-generation immigrant family. Thanks to God's grace and the hard work from Maricela and her team, we got the home. We will forever be grateful for everything she did for us. She truly was a blessing in this journey. If you're looking for a trustworthy, hardworking, and genuinely caring realtor who will go above and beyond for you, Maricela is the person you want on your side.

I would recommend Maricella to anybody! She is very nice, very easy to talk to, amazing,…read moreprofessional, and will always do her best to answer all of your questions! She recently helped me closed my very first property using my VA Loan. She helped me guide through the whole entire process.

I recently used Brett Aka to sell our apartment and to purchase a single family home this year. I…read morewill definitely use Brett and his team in future real estate transactions and highly recommend him to family and friends. I knew Brett from when he use to work at a large CPA firm. He was extremely hard working and put in a lot of long hours into making sure he delivered a highly quality product to his clients. He also knows how to deal with high pressure situations and manage everyone's expectations. His hard working ethics has definitely carried over to his career as a real estate agent. When selling our apartment, I was very impressed by the photos and videos used in his listings. We had a relatively short deadline to sell our place that we were renting out. But Brett worked with our property manager, staged the apartment very quickly and was able to sell our place well before our required deadline. My wife and I later decided to purchase a single family house through Brett shortly after. We initially were looking for a townhouse but after looking at multiple places with Brett and his team across the island, we were very fortunate to find an affordable single family house. Even though I know Brett is extremely busy on the weekends, his definitely made time for us in his busy schedule to look at numerous places for weeks. He definitely didn't pressure us into purchasing a place unless the place seemed ideal for us. I really appreciate that Brett and his team seemed to prioritize that we found a good quality place that fitted our lifestyle rather than how some real estate agents will try to sell you something fast without really spending the time and money to make sure it's a good fit. Another good quality of Brett is that he strategizes throughout the entire selling and purchase process. He is always considering the costs and benefits throughout the process and always considering our available options. Our previous real estate agent 5 years ago never strategized on pricing when we purchased our first place. As a result of all of our strategic planning, we were able to sell our apartment at a higher price than expected and purchase our new home at a price lower than expected. We were probably fortunate to be able to get these results, but I appreciate that Brett works hard to get the best price he can. Overall, I highly recommend Brett Aka and his team (Kandace Izumi and Katherine Martines) for anyone considering selling or purchasing a place. I appreciate that they all kept in touch after the closing transaction and assisted us in coordinating any repairs/renovations of our new place. My wife and I are very pleased working with Brett and his team.

This review is long overdue. Brett and his team are amazing! We previously used Brett a few years…read moreago. Brett and Kandace were so great in helping us sell our place and upgrade us for our growing family. They are so amazing we had to use them again for our new home. So glad his team is expanding with knowledgeable, friendly, and dedicated people. Brett, Kandace, and Katherine was sure to explain everything thoroughly and walked us through everything. Brett even helped asked all the right questions through our inspection. The team was there through every step and have been so supportive. We would not have been able to get through the process without them.

I couldn't have a better realtor then Maryssa. She listened to my needs and wants in a home. She is…read morevery professional, and works tirelessly throughout the home buying experience. She is a realtor who quickly turned into a friend who looks out for your best interest. Thanks to her I now have a home, I have recommended her to friends and she will be my first choice when I decide to sell.

Maryssa is the best real estate agent, hands down! From the very first meeting, she made me feel at…read moreease knowing that she would be able to handle all my questions and concerns of buying a house. I was at a loss for what the exact steps were, but Maryssa walked me through the process and was on top of every little detail! At closing, she even did some extra work and saved me thousands of dollars!!! Thank you so much, and I will recommend you to everyone I know!

I had the absolute pleasure of working with Rhibecca Martin as my realtor, and I can't recommend…read moreher highly enough. From our very first meeting, I was blown away by her preparation and professionalism. I thought we would just have a casual conversation about the selling process, but instead, Rhibecca came with a detailed, organized plan--complete with market comps and even an estimate of what our net profit would look like. This gave us the clarity we needed to budget properly while searching for a new home on the Big Island. She made the entire process simple and easy to understand. Throughout the sale, Rhibecca kept an open line of communication and guided us through every step. When issues came up due to the buyers' agents' lack of detail and organization, she handled them calmly and always protected our best interests. She and her teammate, Tia, were at EVERY single showing--not only to explain the "as-is" conditions of the home, but also to make sure our property's value was never diminished. Thanks to her preparation and dedication, our home hit the market on a Friday, and by Tuesday we were in contract at full asking price. That kind of result doesn't happen by accident--it's a direct reflection of Rhibecca's passion, skill, and relentless commitment to her clients. If you're looking for a realtor who truly cares, communicates every step of the way, and goes above and beyond, Rhibecca Martin is the one you want by your side.

The Hubs and I were drowning in the sea of home buying confusion (fee simple, leaseholds, closing…read morecosts, yikes!) until we found Rhibecca Martin and she saved us from all the craziness. She explained every step, document, and detail throughout the whole home buying process, and always made herself available when we needed her. She is incredibly passionate about making sure you find the home of your dreams! She kept us updated on any new houses that popped up and matched our "wish list" so we wouldn't miss out on anything since the housing market is madness nowadays. Rhibecca was definitely a lifesaver, and we wouldn't have been able to buy our house so smoothly and efficiently without her. The Hubs and I highly recommend her! :)

Devin just help me purchased my first condo in Oahu and I cannot say enough things on how great…read moreand professional he was. Besides being very knowledgeable regarding Oahu' real estate market I can honestly say he has his clients' best interest. The transaction went super smooth, easy to communicate with him and available at any time to answer my questions and guide me thru. I would definitely recommend him as a realtor and intent to use him again on my next purchase.

As a first time homebuyer I was very nervous about the entire process. I reached out to Devin just…read morelooking for some information and he helped me through every single step. He answered questions I had (no matter how silly) and even those I didn't know I had. He was incredibly patient and willing to respond at any time of day leading me to feel comfortable and confident in my decision to purchase a house. Devin is not only very communicative and knowledgeable but so willing to work with hectic schedules and budgets. I'm so beyond appreciative and amazed of Devin's ability and drive for helping me find the perfect house and fighting for his clients during the closing process as well. I'd definitely recommend Devin to anyone looking to buy or even just get some questions answered regarding the home buying or VA loan process. If ever I'm in the market again I'll absolutely be using Devin again!

Buying a house is NEVER easy! The looking, the waiting, the competition, it was no joke. Coming to…read morethe decision to buy a house in Hawaii was a true commitment on me and my husbands behalf. I had so many reservations until we had our realtor Dianell. Knowing Dianell spiritually didn't effect our decision to go with her as our realtor, it was truly about the professionalism she holds, the hard work ethic she walks out, and the gracefulness in which she does it that made this decision such an easy one. As our realtor, Dianell sent us houses on a consistent basis, availed herself to us whenever needed, was EXTREMELY easy to contact, very quick when it came to email communication, and on top of every detail concerning us personally and professionally! When the time came to make an offer and move forward she was there. Being first time home buyers there was a lot of moving pieces and information passed down to us, to say she was on top of what was current would be an understatement to the knowledge this women possesses! Every question, hiccup (if any) she was there to let us know the details, how to move forward, and what progress towards owning our first home looked like. We closed on our house Dec 2016 and 7 months later we still have a beautiful relationship with our realtor and friend Dianell. She still follows up, cares about the progress of our home and makes sure we are fully satisfied. I say all this to say if you are reading this review and looking for a realtor, you don't have to look far, Dianell Ashe is the one you want! We are welcoming a new bundle of joy into our lives and to have a home so comfortable and warm to call our own and continue our lives in, we give all thanks to God and Dianell for making it happen for us! She is truly amazing and someone you DEFINITELY want on your team!

Mrs. Danielle was really helpful when we were trying to purchase our home. She was very…read moreknowledgeable and explained the process in its entirety. She is a great agent!!!